Slamchez

Happening again right now. Same as last night, Wired devices do not connect, wifi ones work fine. R3_2024-06-05T20_08_52.615Z_logs.txt R3 Logs 5-5-2024.txt

It also looks like it’s out now. Looks like it happened around 4:30 am.

Ok, I have to reboot now. here is there "other" log file from the cgi-bin path. R3 Logs 5-4-2024 11pm.txt

It's happening right now. I went back and grabbed some screenshots and checked a few things: iPad is streaming Twitch just fine. Captured video below. Mom's iPad is working. Mac mini does not connect to Facebook or the router. Xbox was knocked offline as well. Gaming PC and Apple TV in my room were rebooted. Did not pull IP from router. I also have a couple screenshots form the other Mac of Facebook and the router not able to connect. Will update when that machine is back online. RPReplay_Final1717556903.mp4 R3_2024-06-05T02_59_35.237Z_logs.txt

With Verizon Fios I do not have any router/modem. Just their ONT which I don't believe I have any kind of access to. If they want to try at their convenience and we can see if they have access and figure what can be done if they don't. Configuration is exactly like this: Fios ONT -> R3 -> dumb switch -> wired devices on second floor | | -> dumb switch on first floor -> wired devices on first floor | |<-> WiFi -> WiFi devices Otherwise everything else is done.

IPv6 is already off via LAN, let me know if you need it off on WAN as well. I just turned on the remote access. I'll try not to reboot but I can't make any promises as everyone uses the internet here seemingly 24/7. Also, most things on my network are assigned an IP. if they end up having a question about a device or a specific IP address, let me know. I can most likely tell you what device that is if they can't already see it. .

Generally it seems to happen between 1am onward EDT. It was happening daily, lately less so. ~ 3-4 days given the last two. Of course! Let me know if you need me to turn on the remote access for them. Also, just for additional info, I did upgrade my smart plugs Sunday and expect that the XR1000 is no longer in the mix going forward.

I honestly don’t remember which link I used to download the update. How can I check which one I’m using?

And the issue is back after an uptime of about 3.5 days. All wired devices are affected, wireless ones are not. I am able to browse and post this from my MacBook Pro however desktop Macs and PCs, consoles, and AppleTV devices that are wired do not work at all. I am also able to login from the router form this MacBook. I've attached the log file I have but I believe it went out around 3-4 am but that is gone from the logs. That's when my Mom's AppleTV stops pulling data. After that any downloaded data is wireless. R3 Logs 5-4-2024.txt

That's exactly where I left it since it works. Also, this was something else I noticed that maybe you can bring to the team's attention: it seems my Steam downloads are being miscategorized in Smartboost? I do not believe this was new to .219

I've discovered this issue as well on 4.0.219 firmware. Steps to reproduce: IPv6 enabled: Cold boot PS5 -> check store. If store is accessible at all some times are grabbed and displayed, others loaded via what looks like lazy loading are not displayed and library download and purchases do not work. IPv6 disabled: Power down PS5 -> disable IPv6 on LAN -> boot PS5 -> everything works as expected. Reenabled IPv6: Power down -> boot PS5 -> problem returns.

Good news/bad news: Good news: We've been up for about a day and a half with no issue (so far). (I do wish the uptime gave a days/hours/minutes like the XR1000 so I knew exactly how long when troubleshooting like this) Looks like I clawed back about 50 - 100Mb to my connection and now hit 750 - 800Mb/sec where on the previous firmware it was about 700 - 750Mb. Hopefully future firmware updates will improve this even further. Bad News: IPv6 LAN is causing an issue with the PS5 store where store items don't load and we are unable to download or purchase things. There is an older thread around here that I found and will update there

Just wanted to post a follow up before updating the router: It went about 4 days before needing a reboot. What the difference was I'm not sure. The only things that were different during those four days were that I left the XR1000 off until yesterday. It finally stopped working at about 1:30 am EDT. I'm still not sure what could have been causing this issue and why it suspiciously stopped. Otherwise the only other thing I did with the R3 was aI played with the RGB settings a little bit. Again, not sure how that would cause an issue. Otherwise I used it as I normally would, which is to have the geofence up during gaming sessions and just sitting at the dashboard and things while I try to see what could be causing this issue. Anyway, I'm off to update to the latest firmware and hoping this issue is fixed or at least gone away.

4.0.219? Will do after one last reboot to see if I can grab that log.

Also, I've noticed CPU 2 keeps pegging itself on and off at 100% usage fairly often. Seems almost constant, honestly. These screenshots are pretty much back to back and this is the norm for CPU 2 and only CPU 2.

Unfortunately it looks like there were some crashes over the weekend. It also looks like it's been about 24 hrs since the last reboot. I just tried the url you gave above as a test and get no such file or directory. I'll try it again on the next crash and see if I can get a log file. I'll also do the firmware update at that time. Let me know if you want me to DM you the previous log files from last week.

Everything disconnects it seems like. The R3 just seems to freeze and everything loses connectivity. When it happened last night I was playing COD so I had a router window open and nothing. I was basically booted out. I did initially try and grab the log file from my phone but I couldn’t save a txt file. Best I could’ve done was screenshots. Today I left the XR 1000 on overnight and everything is fine. The only thing I changed was I took it out of AP mode in case I have to put everything back on that router.

Thanks. This way I have it to revert to if for some reason it's worse than the one I'm on. So I left the XR1000 off all night and most of the day. I only turned it on to allow the smart plugs to do their things around dusk. While things were fine all day unfortunately I just had a disconnect. I think I was able to capture a log file and while I do think I see when it happened, I don't see anything suspicious. Will be more than happy to DM the log file. Will also give the new firmware a go when I get back next week.

Thanks. Will have to find an ideal time to do this when I'll be home for multiple days consistently. Most likely next week. For reference I'm currently on v4.0.21 and had resisted any of the betas as I was aware of wifi dropping issues with newer updates. Is there a link to be able to revert to this firmware if there is an issue with the updated version?

Hi everyone, I've been using my R3 for the past couple of weeks with little to no issue. Everything is generally moved over aside from two smart plugs that are still attached to my XR1000 in AP mode. Unfortunately a couple of days ago I started waking up to no internet access on only some devices. For example, my brother's xbox does not connect and my mother's streaming device no longer connects. However, my phone still works as well as the living room streaming device and I can connect to the router through the iOS app. I have so much on the network that I assign everything a v4 ip address. When this happened yesterday, I went ahead and disabled the v6 addresses as I thought this may be causing some kind of conflict, even thought v4 addresses were assigned. This morning it was the usual suspects again so I started checking other devices before I rebooted the router. The iOS app tells me everything is online and accounted for. All devices aside from my phone and the obvious things like iPads and things on the network are wired. Once again: - The Xbox does not connect to the internet. - Mom's streaming device is not connecting. - My phone is able to access the router. This time I additionally checked: - My Mac mini was not connected and I was unable to access the router with it. It said it was online and was assigned its addresses in the Networking section of Settings. - I booted my gaming PC and it was not assigned its ip address. At this point I turned off the XR1000 ( I won't need it until later for the smart plugs) rebooted the router and all seems well. What can I do to troubleshoot this? Is there some log file I can access somewhere? Or even any place I can look to give a hint as to what, if any, device could be causing this to happen?

+1 to this

Awesome, thank you

Hi Everyone, I recently purchased an R3 and want to try it out and find the correct settings for my network. While I do that there are a few things, mostly smart plugs, that I don't want to transfer over just yet and was hoping to use the AP mode. I just wanted to confirm that AP mode on my XR1000 works the way I think it does. I'd like to set it up as follows: Current setup: Fios ONT -> XR1000 -> dumb switch -> wired devices |-> Wifi Proposed setup: Fios ONT -> R3 -> dumb switch -> wired devices |-> XR1000 -> WiFi stuff I do not want to move yet. I would be plugging the cable from either my switch or one of the LAN ports on the R3 directly into the WAN port on the XR1000. This way I can leave the WiFi as is for some devices and just have it behind the R3 for the time being.

@Netduma FraserThanks for the response. After reading I took a step back and thought about and though about it and yeah, IP addresses and things probably don't take as much RAM as I'm used to thinking about. Which now makes me ask the question: Why do the Nighthawk routers need so much?

That's fair but I am genuinely curious as to the decision to stick with 256 MB of RAM vs the 512 MB the Nighthawk routers have. Would it really have been that drastic of a change on the software side as well? It just seems like an easy spec bump that gives another marketing point for the R3 vs the R2. The quad core CPU was a nice bump. I was surprised when I saw 256MB of RAM on the spec sheet.