Sentinel82

This might be a silly question, but i thought it's worth checking - after completing the setup wizard under WAN, have you tried entering a specific Vlan number under the advanced settings? For me i need to input Vlan ID 10 in order to get connected to the internet.

@Dunclin Try reverting back to and earlier version and see if it improves things. I'd suggest 4.0.236 it's been stable in my opinion good luck

@Baturi

Yes correct, after you have reset, in the url insert 192.168.77.1 to access duma from there upload firmware.

Try hold the reset button for 30 seconds then see if that works. try open duma app from android device or PC if possible. Hope that helps

@boothayTry setup via your phones Duma app.

Hi Yoda Much appreciated mate👍 problem solved！ I hardly use the Duma App but I will take note of this next time. My anxiety level has dropped 😂😂😂🙏 Once again thank you very much William

Tried factory reset again and still not able to connect to the interface page

VID20240420065355.mp4

Hi Fraser New firmware updated, did factory reset (Features loading) and still hasn't connected. Your help please IMG20240420064312.heic

Hi Fraser Could I also get access as well please

Hi Fraser I did the following steps a few days ago and last night, it worked only for short time, this happens almost every night no server pops up. I will try again later today, let's see thanks as always mate Will

Hi Fraser I noticed the server in Australia doesn’t always show up like it used to. Do you have any idea why please? Hi Fraser

Download the firmware here https://forum.netduma.com/topic/53938-new-r3-firmware-4041/ Go settings and select upload firmware as shown below

Download the firmware here https://forum.netduma.com/topic/53938-new-r3-firmware-4041/ It should take to this page like the one below

Download FW .41 thn select upload firmware as per screen shot.

I noticed you are still on FW 4.0.20 try install FW 4.0.41 see if that works. I'm connecting to the Australia server. I live in NZ and I get 28 ping on average if not less every game. Disable both geo latency and Steady off. Ping assist 0-0

@eroy2kif possible, use an Apple device to download V.4, it worked for me. Best of luck

You're very welcome, are you using PPPoE? No, dhcp

Hi Fraser Thanks again for your help - V.4 is connected now and working fine. Have notice a slight drop on the download speed 600 whereas V.23 would get 900. Upload speed is good. apart from that my online gaming is awesome 👌 The assistance you've provided me on multiple occasions has been invaluable. Cheers Regards William

Hi Fraser No connection After upgrading to v.4 factory reset 3 times and nothing working. I’m back to v.23 for now.

Hi Fraser, Sounds good, i would love to also try out the latest version as above. Thanks in advance Regards

@bobby22, You will find the R3 update v.23 is there under forum

@Exe_uzthank you kindly 👍

Hi Fraser, Is there a version 4.0.23 we can try out? Regards