Jackal235

finally. add me please.

Just like you’ve been saying for 3 years. How about Netduma does not give ETA? Those answers are insulting to your customers. There is nothing being developed. Please report Netduma & NETGEAR to BBB as many times as you can.

The netduma luke’s post appeared on December 2021. That is almost 3 years ago. Since then, you yourself, number of times have been telling customers that xr1000 firmware is coming: “soon” , “next month “ , “next year “ and my favourite “ netduma doesn’t give EToA”. There is a time limit when you can stop call it a delay and start to call it a scam.

Yes there was a promise from Netduma 2 years ago Netduma luke posted this and marked as sticky. They deleted it later realizing there is not much to back it up. "Hi everyone, This is an update for you guys on where we are with DumaOS and specifically, the XR/NPG routers which is why we have posted it in this subforum. First of all, here’s the current status for each XR router, including links to where you can get the latest firmware for those of you who don’t already have it installed: XR300 – V1.0.3.68 (DumaOS 2.0) XR450/XR500 – V2.3.2.130 (DumaOS 3.0) XR700 – V1.0.1.46 (DumaOS 3.0 Beta) XR1000 – V1.0.0.58 (DumaOS 3.0) Now to address the problem: the speed at which XR users have been getting new firmwares. We realise it has been far too slow. Here’s how the firmware building process typically works: Every few months a new DumaOS firmware is completed This first must pass our internal testing Then it moves over to NETGEAR where it must pass their testing, including all the non-DumaOS side of the firmware Then it goes into closed beta testing Eventually, if all has gone well, it will be released The big problem we have is that if there is an issue at any point, the entire process needs to start again. Considering all the different XR routers DumaOS is on combined with the fact all of them have very large user bases (meaning disaster if a serious bug gets through) and you begin to see the problem. So, what can we do about this? We asked ourselves the same question at the beginning of the year and we have been working on a solution ever since. We’ll be putting a blog and video together to explain in more detail what we have done, but here is a summary. We have created a brand new ‘build system’ which will drastically speed up how quickly we can build and test firmware. One part of this system involved writing hundreds and hundreds of automatic tests which allow a bunch of computers to test DumaOS without any human involvement. Another part is to allow us to trigger new internal firmware builds every night. The purpose of this is to gather all the latest changes our developers have made during the day, build a new firmware and then kick off the automated tests. This means we can catch bugs before human testers ever get their hands on the firmware. The end result of all of this is we can make stable and well tested DumaOS much, much faster than ever before. We’ve been working on this build system for some time and last week, we released a new R2 firmware. It was our very first full firmware built using the new build system, so it’s a bit of a landmark moment for us. Our plan is to now use this new system for all future DumaOS 3.0 firmwares, including XR routers, Telstra Game Optimiser, the R1 etc. It’ll take us a bit of time to tweak it to work with each router, but once done it will become very easy for us to prepare rock-solid firmwares to send to NETGEAR for their testing before then releasing them to you guys. There’s still one sticking point left: the XR300 community. We really do know how far behind you are, and it sucks. All I can say is we’ll do everything in our power to try and bring you up to the latest version using this new build system - I can’t promise it will work, but we’ll do our very best. The last thing to say is we realise we’ve been pretty quiet over the past few months in terms of communication. Behind the scenes, we’ve never been busier. We’ve got some massive features coming out in 2022. Honestly, it’s going to be the biggest leap forward we’ve ever made in our technology and is the culmination of several years of R&D. We’ve also doubled the size of our team over the past 18 months. We know it’s been a long wait, but the payoff will be worth it. Thank you for all the patience on this. We know we’ve got a brilliant user community, we feel very blessed and fortunate to have you. We think you’ll love what’s coming out next and we’ll begin to share more details with you on what we have been up to, so stay tuned. The Netduma Team

It is a scam. There is no 3.3 beta for XR1000 being developed. It is all lies to keep customers calm. All we can do is to file a complaint to Better Business Bureau - please do so!

A few questions: Netgear is making the “build”. Is the build a complete firmware? Does Netduma have to add anything to this? Does Netgear test its “build”? Why two companies have so many problems with one build/ firmware?

Ok, so you got the firmware from netgear in November, you did internal testing, which did not pass and you sent it back to them again. is that correct?

This is kind of contradiction to what Netduma Lew posted on November 23: Will DumaOS 4 be coming to the Netduma R2 or NETGEAR Nighthawk Pro Gaming routers (XR500/XR700/XR1000/XR450/XR300)? We fully intend to get DumaOS 4 on the Netduma R2 - we’re expecting this to be a straightforward task so the wait won’t be long. If you own an R2 and would like to be notified when DumaOS 4 is available to you, please enter your email here. However, for Nighthawk Pro Gaming routers, we have some more unfortunate news: as things stand, DumaOS 4 will not be coming to these units. As you can probably tell, it has been a challenge getting these models onto DumaOS 3.3, for reasons outside of our control. We have been able to get the XR500, XR450 and XR700 onto 3.3 via open beta firmwares. And this week we received an XR1000 firmware from NETGEAR (running DumaOS 3.3) which is going through our internal testing now.

For over 2 yers to hear: “they don’t give ETA” ”it’s coming soon “ ”it should be this month “ It’s just insulting for XR1000 owners.

Why don’t you just factory reset it?

If you’re login with IP address 192.168.1.1 try 10.0.0.1 instead or vice versa.

You can call your Internet Service Provider

No XR1000 firmware supports PPPoE! I also have fiber and the same issue. You should check it by logging in to your ISP modem/router and see if username and password are required.

Does your fiber internet use PPPoE connection (user, password)?

Your "we don't give any ETA" has no more meaning, it's a cliche . Imagine, that you bought a car. Soon after, you discover there is a problem with it. The car manufacturer acknowledges the issue and for over 2 years says that we don't give ETA for the incoming fix. All the car model owners would fire class action lawsuit against company like that.