Mrbchambers

So still no word back from HMA. I have scoured their help files, and all the links OVPN are broken. Pure VPN connects to the servers, but then I can’t connect to the internet at all, I have tried all the uk and Ireland servers. with no joy, I really need to use a uk server. Why isn’t this easy. Pure VPN have a help page for the PS5 its hilarious (https://www.purevpn.com/blog/ps5-vpn/), you should have a look. It claims you can connect your Mac/PC to ethernet and your PS5 to ethernet and you will be protected by a VPN on your PS5, also claims that the PS5 have a VPN setting in wifi settings. Can someone please tel lme what VPN service they are using on the R2, and does it work?

I did use the advanced function, though couldn’t get that to work either, it was really strange, because I left it for about an hour, went back to it..... (ah epiphany) I did download new config files, that explains it, didn’t know that they would be changed, though now thinking about it its kind of obvious. Though HMA still doesn’t work, and just seen a thing on Flashrouters.com "Please note: HMA no longer allows router based integration, please visit our top recommended VPNs.”” Is this right, they never mentioned it, I have just renewed with them too. All the help files still list the same repository address for the config files, though when I go to the address it just says failed. Hope this isn’t the case, or if it is this info maybe useful to other users.I have raised a support ticket with them so will update when they get back to me. They owe me a refund!

I have a pureVPN, and a HMA VPN account that I use on the R2, both were working on Wednesday (26/02/2023), none of them work today? both accounts are still active, and I changed nothing. I have rebooted and factory reset, to see if that fixes the problem. It didn’t. Has something changed?

Have you fixed this, as there are less servers in the basic list, and they all seem to work now? That’s fast if you have!

Well it didn’t connect, said it was Connecting, and the log was constantly being added to. I used Snagit on the Mac and it captures everything, though when I was trying to send the info to the PureVPN team I was on my other PC and I don’t have Snagit there. Just thought there was a button or method that would have made that process easier. Its not a major issue. So I have just finished sending my feedback to PureVPN and thought it may be a good idea to include you guys in too. It would be good to know what servers can be used through the basic setting, and advanced for that matter, because trial and error is a bit of a pain in the neck. Have you and PureVPN/HMA collaborated on this, or is this something you have just implemented? I’m not trying to point the finger, just interested, and if it helps as I use these two VPN’s I will put together a spreadsheet on what works, and share it with you/PureVPN/HMA, if that sounds OK. I use the VPN feature more and more through Dumaos, its just smart, with the option to include devices, and exclude other devices/services is brilliant, so this is something that I think, should be better implemented and well documented (no disrespect intended). I really aren’t trying to give you a boat load of work to do, and do really appreciate your help.

So here is a thing:- I went to set this up so that I could send you the info, and managed to get it to work. Though I had to only pick the main country that is listed as a city server e.g. UK not one of the city servers also in the list? How confusing is this? Still interested in if there is an easy way to capture the logs, because that was just annoying! I am going to give a shout out to Snagit, without which I would have went mad!!

Hey Fraser, I will upload the info you are asking for. Is there an easy way to capture the log file, because it continually updates, and cancels the highlight, you don’t even have time to Ctrl+c to capture it, also the log instantly disappears when you disable it?

Does PureVPN actually work though, I can’t get it to, even the advanced option doesn’t seem to work for me, am I missing something, those support feels at PureVPN want to. take over my machine to sort out the problem (I don’t think that’s happening). The logs seem to indicate that there is no connection using the info given. I know this is “off topic” but it is a feature within Dumaos so any help would be appreciated.

So should Pure VPN just work, when I talked to the support guy earlier, it didn’t feel helpful, and I have been redirected to their tier 3 support. Though before he sent me there he mentioned something about :- Try multi ports: UDP: 5500 - 55000 TCP: 80, 5500 - 55000 Didn’t say where, or why, my networking prowess isn’t that good, so I do understand some things, but most of the time you have to take me by the hand. can anyone tell me where he may have been going with this?

I have and do use HideMyAss, it’s relatively good, just trying out PureVPN, though can’t tell you if its any good, because I want to use it through the R2 or XR700 and it doesn’t seem to work through the basic VPN method, and I would really like that to work. So if you are just wanting to do general internet access and would prefer the snoopers not to bother you, they all seem much of a muchness to me. Hidemyass does all the things I need to it to, for every day internet security!