Netduma Admin

We should be able to do these next week.

I'll PM you the upgrade email now.

admin password (In English). If it does not work, you may need to factory reset the R1 by holding down the small reset button on the back of the router. Use something small like a pen or a paper clip to do this I will chase this up today to see when we can run these fixes

Thank you. We will do this as soon as we can.

Great news! Thanks for the kind words too 😊

You may actually already have the latest firmware (click the i in the top right corner - does it show firmware version ending in .29?) If it ends in .10, you are on the older firmware so you need to upgrade. We have just sent you the email with the firmware link.

Hi Palla - could you wait another 15 minutes, then power the router off (pull the power out) and then put it back in again. See if it then works please. If not, try factory resetting and try again. You do this by clicking the i in the top right corner, then choosing factory reset. Thanks!

Chrome should be great, but just in case something weird has happened with cache, try upgrading using Firefox please.

Are you already on DumaOS? I assume yes. What browser are you using? If you could screenshot your page when this happens and post here, that would be very helpful. Thanks.

If you have not manually set your own login, it always defaults to admin and password (lowercase and make sure you type this in English) If you did set a manual login, try admin and password too if your usual entries are not working. If you can't get it to work, take a small object like a pen and push the reset button down at the back. Hold it down until the lights beep and then wait for the R1 to complete the factory reset. You can then access it again with the default admin and password Do you mean the file is taking a long time to download? Or that you have downloaded it and it's not installing onto your router?

Hi there - thanks for the nice words. Not sure if I'm covering all your points here, but I'll do my best: Good to know on factory reset. That might be deliberate, but I'll share with the devs as that could cause problems in the future Auto-Ping will ping the dedicated server hosting your game. So it should quickly lock down onto it when you're playing a game. Are you finding it's changing? We'll write an article on it That's correct - tick rate is higher when players are nearby. That's good to know, we'll investigate Thanks again

Make sure you enter these details accurately: admin password (this is all in lower case and should be typed in English) It was emailed to everyone who signed up to the open beta. Please go here if you have not already done so: https://netduma.com/r1-dumaos/ Lower case please: password Did you manually set your own login up? If not, it always defaults to admin and password (and type this in English) If you can't get it to work, take a small object like a pen and push the reset button down at the back. Hold it down until the lights beep and then wait for the R1 to complete the factory reset. You can then access it again with the default admin and password You got it! That is almost certainly a coincidence - or at least it's not firmware related. Especially if you've cycled through different firmwares. It sounds like your modem may be messing up - perhaps try connecting to it directly and see if you get any drop outs through it. If the issue continues, please create a separate topic so we can help you there. It will just get buried in here. Is this the first time you have upgraded to it? Please create a separate topic so we can help you there.

See more here: http://forum.netduma.com/topic/27008-new-firmware-out-netduma-r1-dumaos-development-milestone-13/ Everyone who has signed up to the Open Beta should have received an email with the new firmware. Troubleshooting If this is your first time installing DumaOS, you will need to use the default login of admin and password (lowercase and make sure you type this in English) If you did set a manual login, try admin and password too if your usual entries are not working. If you can't get it to work, take a small object like a pen and push the reset button down at the back. Hold it down until the lights beep and then wait for the R1 to complete the factory reset. You can then access it again with the default admin and password

Good stuff. Hope you're enjoying it.

Think you posted in the other thread to say you found it. Let us know if not.

D'accord, merci. Nous confirmerons une fois qu'il est prêt.

Thanks - we will try to do this next week.

Thanks!

Thanks Dyllon - are you on the 1.03.3 then? We will need to do this next week as we are moving the fixing machine to the new office. Please bear with us!

Thanks. We will try again on Monday.

Optimal DumaOS Settings Guides: Open NAT Geo-Filter Ping Assist QoS Hybrid VPN Maximum bandwidth speeds Dashboard, Network Monitor & Device Manager Before creating a topic in this forum, please make sure you have followed these guides.

Thank you! Great to hear you are enjoying it.

No problem - Fraser will do this again for you tomorrow.

Thank you - we will confirm once we have sent the fix (should be tomorrow)

DumaOS, our new router operating system, is now in Open Beta for all Netduma R1 users. It is a massive upgrade to your original Netduma R1 firmware. Please go to netduma.com/r1-dumaos/ to sign up for the Beta. If you want to learn more about DumaOS, click here