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  2. Most likely he is on PPPoE connection. The new firmware prevents any changes in Wan, advanced settings when on PPPoE. Workaround: change your connection to DHCP, then in advanced settings make your adjustments, save it. Then change back to PPPoE.
  3. Today
  4. I mean usually how do you have SmartBOOST/Congestion Control/Geo-Filter enabled? I don't think those features have anything to do with my issue, but my C-Control settings are Down: 90% and Up: 80%. I'm not using Geo-Filter. I've tried turning it on and off, but the freezing still occurs. SmartBOOST is set to Gaming Priority and my PC is prioritized. He means have you changed your DNS to use something else like 8.8.8.8 or are you using your ISP DNS/default? No, I haven't changed the DNS-Settings. I'm using default. Have you stopped using the ISP router recently or stopped paying for a static IP etc? Nope. Do you get the same issue if you connect directly to the ONT? From the beginning, I've had the R3 connected directly to the ONT. I'm trying to set the lease time to 10,000. Hopefully, it works.
  5. Hi Fraser. What you suggested hasnt worked. I've been trying thru chat gpt also which suggests me sending you the following: My Netduma R2 is running firmware 3.3.142. Updating to 3.3.280 via Ethernet uploads the file but fails. The interface partially loads and displays “Please try again in a minute.” I increased R-App retries to 5 and rebooted, but the problem persists. DumaOS Updates is not listed under Installed Apps. This also applies with version 258 you suggested
  6. Hi guys I been playing black ops 7 and something didn't feel right. I tried to log into my router and kept saying critical error recovery options I tried a few times to access it, after a power down switch off for 30 secs and back on I managed to access it, why did this keep happening? Also I load up app, speed test don't work, ping optimize don't work, geo filter shows nothing and yes I tried re syncing cloud and uninstalling app and reinstalled. Don't the two app and xr500 work in partnership anymore. Cheers guys
  7. I add 0 server ! your database is probably out of date, what can i do? I factory reset this duma 5 times , downgrade the firmware to 3 versions, nothing work In my server rules there is 0 servers accepted and 0 servers denied you can see it in my last picture
  8. I mean usually how do you have SmartBOOST/Congestion Control/Geo-Filter enabled? As not using them is likely to make the issue worse rather than better. He means have you changed your DNS to use something else like 8.8.8.8 or are you using your ISP DNS/default? Thanks for the log, it appears your public IP is renewing every 30 minutes, usually you wouldn't notice this happen but due to the frequency it is happening you're more likely to have instances where you do. Have you stopped using the ISP router recently or stopped paying for a static IP etc? Do you get the same issue if you connect directly to the ONT?
  9. Okay so you reserved an IP address for it - is that IP still matching what the console network settings say? It still applies to look for the device that matches the IP of your PS5, it may not be named how you expect, it could be the PS4, if so just re-name it or it could be an unnamed/unknown device
  10. Okay you said you were getting over 1000 on your phone on the gateway, what are you getting wired from your PC directly to the gateway?
  11. It will be with the servers being used, the update is likely coincidental but again, it is not limiting you, you are getting your expected speeds - you can ignore the in-built speedtest/results
  12. You've added a load of servers outside your radius to your allow list which is going to affect your ability to Geo-Filter, they should be removed unless you've identified any that are required for online play in which case keep those allowed.
  13. It's end of service so they're not going to make any fix/feature updates at all. They don't have any specific bug reporting form or anything either unfortunately.
  14. Is the save button not working and then the value gets wiped or you're testing the MTU and it doesn't appear to have changed?
  15. I responded to you via email about this - rename the PlayStation on the device manager. Ping Heatmap we'll update via the cloud, it's not on your end and it won't affect your ability to use the Geo-Filter.
  16. I’m wired. I have the WiFi on the R3 off
  17. Yesterday
  18. mas tira uma duvida porque antes da atualização estava tudo normal ? as velocidades sempre batendo ai saiu uma att nova ficou tudo errado consegue ajuda arrumar ?
  19. Hello, I try everything but it looks like geo filter dont work with the new firmware Can somebody help me ?
  20. 1. Full log is attached. 2. I have fiber internet and my R3 is connected to an ONT from my provider "Deutsche Glasfaser". 3. Yes, all my devices are connected to the R3. 4. Down: 300 & Up: 150 Mbps 5. Yes 6. I disabled Congestion Control and the freeze still happens. 7. I disabled SmartBOOST and the freeze still happens. 8. I'm playing on PC via. ethernet. 9. I dont use the Geo-Filter. R3_2026-10-20T15_38_34.510Z_logs.txt
  21. Looks like the new one on the netgear site is using dumaos 3.3.539 also they still haven't fixed the wan dhcp bug where every 12 hours or so it kicks you off for a second. do they have a bug reporting thing? its a trailing space in usr/share/udhcpc/default.script line 478, someone did a workaround to fix another bug and put an extra space in which makes it rejig the wan every time it renews even if its the same ip kicking you off. Basically "$router" != "$old_router " needs to be "$router" != "$old_router" got sick of it so I went hunting
  22. I updated but mtu not save plz fix
  23. I have 2 issues now , when I go to add device my PS5 is registering as PS2 on there for some reason and when I go to choose game and choose the call of duty series I only see bo7 and not other titles and even when I do select the it don't show up on the ping heat map , now other games do like destiny, overwatch and so forth but not call of duty nor black ops , I've tried refreshing and logging out/on still the same thing, am I missing an update or something?
  24. Under DCHP I put in my IP address an Mac address that my ps5 is on.
  25. Did you split the bands? It's very unlikely to be your ethernet cables. It is expected to lose some speed just due to routing but you should be able to hit 950 max
  26. We'd need the full logs rather than a screenshot snippet. What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control (usually)? How have you setup SmartBOOST (usually)? What platform are you playing on and how is it connected, via ethernet or WiFi? How have you setup the Geo-Filter (usually)?
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