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Some people have mentioned this before - they concluded it was due to the cloud - with the Geo-Filter disabled though this shouldn't be an issue, unless it is something weird on the R1 itself. It would require a firmware update but it is unlikely now given the age and it has been many years since we've updated it. Add a rule to Traffic Controller to allow all traffic through to the PC, it may help - don't put it in the DMZ though

Further improving the Oklahoma issue/incorrect servers

While using the Netduma R1 I can not get into any games on Call of Duty. Whether I have the Geo-Filter on or off it will not work. I have ensured the router is on the latest firmware update (v.3.0.207) and I have factory reset it multiple times. Before making any changes to settings or adding devices the game will not allow me to connect to any lobby. When the Geo-filter is running I can see potential servers. Not sure what is going on, my only thought is maybe the R1 is just old hardware now and might struggle.

What will that fix?

I'll have to double check for the XR500 - this is an R3 topic - as I mentioned though we are incrementally rolling out another update so you may not have it yet

REALLY? REALLY? Cmon....that didnt do a thing, Yes i refreshed the cloud. Twice.

I've added you but you'll have the same issue on that firmware - we are aware of it and it will be resolved. People say it's more stable on this firmware actually. The server provider can sometimes go down as well and don't have as many servers as other places.

Hi Fraser, Could I be added to the DUMA R3 beta, please? I need to test the ping optimiser, but it doesn't work in the current version. Thank you.

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? What are the speeds you pay for/receive? Have you entered those speeds into the router? Congestion Control is the 93% you set, do you know if that works for you or is it random? Setup SmartBOOST to prioritize gaming/your device What platform are you playing on and how is it connected, via ethernet or WiFi?

Non ho configurato queste opzioni , solo QoS al 93 %

That's good news. I'll have to check it out.

They do follow similar patterns each year, for example around launch people usually complain of bad connection more then as less people play it gets better, then during the holiday period it ramps up again, then goes down again then when the next is announced it goes up again etc. So as you said it is possible you'll play on it again soon. There is no reason from the router perspective though that it wouldn't allow you on specific servers.

Yes I believe so, we also have another being incrementally rolled out currently

"Thank you for the response, unfortunately it never connects to Milan in Italy, the server pings have increased even though they are in the same conditions and locations.. strange from 25 to 45, but still quite stable at the moment." Italy seems to be one of those servers that don't always seem to be available - it's been the same for the last few games. I suspect they only become active during heavy populated periods such as peak time or during the weekend for example. Though with this CoD being one that has made them less money than previous iterations it may not get to that level. The ping increase could be due to the servers with time of year but how have you got Congestion Control and SmartBOOST set?

Of course, added!

Good to hear, thanks for the update!

It seems to be working for me, all my games have been in London and not placed over the water in the USA Very smooth games apart from when the EA servers have a wobble!

Was the cloud ever updated? Should I plug back in the netduma? Its been what, 4 weeks? Lol

Looks like the same situation of the beginning of BO6. No Italian server and I played for a bit only on Swiss (Bern) servers with 10ms ping. After a while I could play only on ITA server.

Grazie per la risposta, purtroppo non connette mai a Milano in Italia , i ping dei server sono aumentati anche se si trovano nelle stesse condizioni e posizioni.. strano da 25 a 45 , ma comunque abbastanza stabili al momento

Bit late but any chance of beta access for the R2?

Thank you. Its fixed. I Appreciate you 🙏

Re-add it then launch the game and watch the map (fully zoomed out), there will be a blocked icon when it tries to connect, click it then add it to your allow list. You may need to do the process a couple of times to get all the servers but then it'll be fine. If you could provide the IDs of the servers we can get them added to the whitelist.

ok it works once i removed my pc from geo. whats the next steps now if i want to keep using the geo?