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Try disabling BI Classification in Settings > Troubleshooting > Developer options, this should prevent the VPN traffic getting classified as gaming and potentially causing you issues. You don't need to prioritize streaming given your speeds and that it doesn't require low ping to work. Other than that it does sound all good so perhaps now they've sorted their outage/issues with this option disabled you'll have a better experience, let us know!

Upgrade to the latest and then try again: https://kb.netgear.com/000070336/ We are aware though that it's not 100% reliable - the servers it uses are hardcoded into the router which means they can't change if they go down so it may take some time before those servers are available again for it to work.

Please try de-activating and then re-activating the optimiser package and see if it works properly after that

Using Telstra Smart Modem 4 with Firmware SGPE1TL0104AA-1.0.32A DumaOS Version: 3.3.754 The Router Apps inside DumaOS do not load, on Dashboard, only the Traffic Overview panel is loaded, with an error popping up stating Could not load app Device Manager does not load. Resetting modem and restarting modem sometimes temporarily brings back Device Manager, but it’s extremely sluggish, then fails again. Error message displayed: Error: This Router App is not loaded yet, please try again in a minute. Network monitor, network rules, network priority apps do not load either. Adblock, Ping map, Geo-filter, Connection benchmark are working

Hi! On XR1000 1.0.0.74_1.0.63, ping heatmap just not loading, then appears with the below error. Even after clicking ok and waiting, nothing just loading. Any ideas or help?

Hi Fraser, Below is as much detail as I can give on my setup. Quick note: I’ve seen people mention bad packet loss on EU CoD servers in Warzone, but my issue has actually been in Zombies — Warzone hasn’t been showing problems for me. Also, just as I was writing this, DownDetector sent me an alert that Call of Duty is having issues. 1) Router setup The FRITZ!Box is completely out of the picture now. My R3 is handling PPPoE directly. I did occasionally get blips when the R3 was sat in the FRITZ!Box’s DMZ, though. (All devices connected to R3, gaming device wired) 2) CC values Mode: Always on Further speed testing gave me an average of 850 Mbps down and 104 Mbps up. At 75% down / 85% up CC, I was noticing some lagginess. PingPlotter and internet quality testing were showing a B grade / high latency under load. Dropping to 70% down / 85% up seems to have helped. 3) New CC values Further testing with the LibreQoS internet quality test showed that 70% down / 85% up gives A+ down, A+ up, and A+ bi-directional (down and up saturated simultaneously). 0ms added latency under load, with only a 1.5–2ms microspike when both directions are saturated at once. 4) FTTP I think I may have an issue on my fibre line, so I wanted to rule out the R3 as the cause. LibreQoS’s virtual household test and advanced internet quality test both show low jitter and low latency for gaming, the test noted that SQM (whatever CAKE/fq_codel variant DumaOS uses) is holding up fine. 5) Geo-Filter My location is set to London, with a radius reaching up to about Germany. I mainly play CoD and Battlefield at the moment — Battlefield mostly puts me on Frankfurt, and CoD puts me on all sorts (Milan, Warsaw, and Madrid aren’t great connections for me). This setup lets me reach London, Amsterdam, Paris, and Frankfurt — Frankfurt ping is 19–21ms, which is very good. Geo-latency is on, strict mode is on, and the ping filter allows servers up to 27ms — just in case CoD or BF add new servers that get geographically misplaced; on ping alone, the closer server should still win out. 6) SmartBoost PS5 boosted x5 Call of Duty series boosted — 1000 EA games boosted — 800 Gaming (general) boosted — 400 My stepdad’s media device runs on ExpressVPN (my ISP routing isn’t perfect at the moment), and that sometimes gets classified as gaming. Should I add streaming to smart boost or gaming only? 7) Other settings Spanning Tree — off Port Protection — off (this was the default when I first set it up) TCP DDoS protection — on Ping/echo replies allowed — yes (I use BQM to monitor my connection)

That kind of thing wouldn't necessarily show in the log, it's more going to show background processes of the router and any errors, I don't see anything specifically in your logs as the cause. How have you set Congestion Control/SmartBOOST now? Is the R3 in the DMZ on the fritz? Are ALL devices connected to the R3 or are some still on the fritz?

Well now we know that you're referring to a PS5 downloading when putting in a disc, the more information the better. If you do speedtest.net and get expected speeds then it's more likely the write speed of the console is the issue - it won't necessarily download faster than it can write it. If the storage is quite full then that could slow it down.

Good morning Fraser. I had some severe freeze in game - completely desync and all that. Not sure if it’s an issue with isp or my r3 run into an issue. If you don’t mind, could you check my log out to see? R3 16 Aug log .txt

So even if its a physical copy still gonna be the same?

Try going into downloads, hit pause all. Then resume download. This sometimes switching my ps5 and Xbox from downloading slowly to downloading at higher speeds.

@Reykc9510PlayStation servers are horrible when it comes to downloading files; there are typically limited to 100-300mbs you might get lucky on others, but it’s like roulette; just wait till GTA 6 releases, and you'll see their servers crashing. In comparison, on a PC, you can choose where you’re downloading the files, and they'll use full throughput.

I have my upload/download set to 100% what other information do I need to provide to help with this? Yes I have other things hooked up to R3 but the ps5 pro is hardwired also

Keep in mind through the R3 you're limited to 1Gbps but no it should be faster than that but it's impossible to say why that might have occurred with the information provided. Were other devices using the internet at the time etc

Added

I have my download/upload set to 100% Its taken an hr to download a 47 gb game, is this normal for 2 gig fiber service? 20260815_143846.mp4

Hi Fraser can I have access to the beta firmware for my R3 ?

will give it a go

Yes I'm pretty sure, the issue is that Ping Assist keeps reverting to it's previous state no matter how you try to set it, with a value set pre-upgrade that will be the value it resets to, after a reset the default will be 0 so it will prevent you using it

Added, please let us know if it continues after upgrading and a factory reset, make a new topic if it does https://forum.netduma.com/forum/151-netduma-r3-early-access/

Some servers can be mislocated on the map, if you provide the IDs we can correct them and that will help. I've given you Early Access so you can upgrade to the version there to see if there is an improvement https://forum.netduma.com/forum/151-netduma-r3-early-access/

I'll see if the team can test it, thanks for letting us know! If we can't we'll certainly do so at launch

As I said, I've already exhausted all solutions. I booted the game up this evening and still the same. Interestingly. the Geo-Filter displayed a server (IP 66.245.203.114) as being in the USA, although a look up returns it as being based in Italy, and the ping-times on the Geo-Filter reflect this. It seems as if servers in Europe are listed down as being in the USA??

Thank you! Please do let me know if you manage to figure out what hz the kernels compiled at! Thank you!