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"I identified from the logs that the antijitter module causes a kernel panic (BUG: spinlock bad magic) at approximately 62 seconds after boot on kernel 4.14.156, causing the router to reboot in a loop. The connection window is too short (~90 seconds) for a remote upgrade to complete successfully. Please advise on an alternative recovery method."

Good morning. I have a question: even if it loses connection every minute, will the remote connection you told me to run still work? Shouldn't the connection be stable for you to be able to access it? I work in networking and I'm almost certain you won't be able to access it. The router has a problem with the kernel; it's constantly intermittent.

I'm trying to get my NAT type open for call of duty. My duma has UPnP on and the port it needs to open for Microsoft MP "inactive" I’m on PC wired in and I’m on the most recent update

They weren't able to access, if your ISP modem/router has WiFi, set it up so that it is in bridge or modem mode, you can also use the DMZ. Copy the WAN IP from the R3 (found in Settings > WAN) and enter it into the DMZ function on the ISP modem/router. Then post back here from a device connected to the R3 when you've done that and we'll attempt to connect again.

Just got Gen 4 last week and I still can't activate internet optimiser for it. I noticed that it can be activated manually. How can I activate it manually?

Thank you. I'll be waiting.

Thanks for that, I'll see if the team can try to force through an upgrade for you today

Good to hear thanks for the update!

Go to Settings > Troubleshooting

I was able to execute the command you sent. Now the connection doesn't take very long, because he keeps losing the connection all the time.

I figured it out, i had my network selector in Fortnite to na east, once i put it in auto it went back to normal

The issue still persists, How can i prove log for the R3?

Do you know if you require PPPoE/VLAN for a connection? Could you provide the logs from the R3 please? Reboot the modem, wait 2 minutes then reboot the R3 from the interface, wait 4 minutes then check if you get internet.

What do you mean it tries to connect to 2 servers at the same time? How are you determining this? Could you provide the log from when the issue happens please?

Your stats seem fine, disable Geo-Latency on the Geo-Filter please, then you'll only get games within your radius, does it work better then?

Have you confirmed by connecting your devices directly to the modem that the issue stops happening? Could you provide the logs when the disconnect next happens please?

Added

Added you to Early Access, upgrade to that firmware and then you'll be able to do it from the area mentioned https://forum.netduma.com/forum/151-netduma-r3-early-access/

A few hours ago my R3 suddenly lost internet connection, I've done all basic troubleshooting and gotten nowhere. So I ended up doing a factory reset on the router & the issue still persists, LED indicator is static and there's nothing wrong the modem, also tired different cables.

As the title says both my pcs are on Ethernet connection to my duma r3 and it just started today where my pcs will disconnect and reconnect every 20-30 min I am on the current firmware. I thought it was my modem but that’s not the case cause I just bought a new one and it’s still doing it any idea what it could be ?

Any idea why when i go play Fortnite, it tries to connect to 2 servers simultaneously and then i loose internet in my whole house for like 1 minute?

To add on to this I connected my modem directly to my pc and played a few games of Call of Duty and I didnt experience any packet burst AT ALL. Everything ran smoothly with the exception of not having a geo filter because i live in hawaii. So i connected to a few east coast games. So it 100% the router or something i have setup incorrectly.

Hi Fraser could i get access to the beta please Kind regards

Ok ! Fais une demande pour obtenir l'accès FW d'accès anticipé ! @Netduma Fraser

hey sady i dont have those settings