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Yes i did that, any other setting? I was looking for 20 ms to 30 ms. Changed all the settings as required. Im pretty much getting the same ping as before 49-50 ms (withoutthe R3)

Add Gaming as well as an activity to SmartBOOST but let us know how you get on with all the changes when you have a chance to test it properly

Yes CG - NAT because their modem has Double NAT i guess more security . But yes they removed it I did notice and I changed and put the proper download / upload speed Ok im working on Congestion control right now and applying the settings I just added my 2 consoles with SmartBOOST . we are gaming on a playstation 5

Do you mean that you had a CG-NAT but they've taken you off it now? You can change it from the Speed Test option bottom left then Advanced. Congestion Control can be set in Ping Optimizer > Advanced, bottom left under speed test. This is one of the most important aspects to ensure you have a smooth connection. Would suggest setting to Always or Auto and start with 70% for Download & Upload and you can experiment from there based on your experiences to see what works best for you. How did you set SmartBOOST, what priorities did you set, did you do just activities or add the device as well? What gaming device are you playing on?

Great to hear that and thanks for the ID, I'll pass it on to the team!

Ok..proverò a collegare tutto i dispositivi su netduma ..ti aggiornerò più tardi..grazie ☺️

The Model of the modem/ router the R3 is connected to is a Sagemcom Model F@ST3896 LLA. We deactivated the NAT type with the internet service provider because our home modem has Double NAT which can slow down traffic. Yes all the devices are connected to the R3 / we have all the devices (2 PS5 consoles via ethernet) We pay for 500 MB per Sec I dont think we put the speeds into the router. How do we do that ? No we have not set up congetstion control how do we do that Yes We did set up smart boost We just now disabled the Geo-Latency switch . We are in San Juan , Puerto Rico we have been checking the ping in-game as well as the NetDuma app when we click the server that we are playing on

That worked thank you so much. It was an ireland one like you said. Server ID was 1FD98CG

What is the model of the modem/router the R3 is connected to? If you've enabled bridge then that would pass all traffic through to the R3 so speed/traffic wouldn't be an issue so what do you mean you have 1 NAT running on the modem? Are ALL devices connected to the R3? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control? How have you setup SmartBOOST? How have you setup the Geo-Filter exactly? - You should disable Geo-Latency in the Geo-Filter settings otherwise you can get games outside your radius that may have a higher ping. Where are you/have you been checking the ping, in game? With Ping Heatmap the game can change the servers they use frequently and so it can become outdated (we updated it last week and it's already out of date) but we are aware, I already informed the team earlier today so they will update Heatmap via the cloud as soon as they can. It won't affect your ability to use the Geo-Filter though.

Okay so there will be a server that appears blocked on the map when that happens - almost certainly in Ireland, if you allow it then it will let you through. You may need to do it a few times, i.e. each time you load the game but once you've got them all it'll work normally without Geo-Latency enabled. If you could also provide the ID of the server(s) it is then we can add it to the global whitelist.

Thank you > I did make a new thread topic with reply. Thank you for your quick response

Hello I recently purchased a NetDuma R3 gaming router and we just finished setting it up and we are experiencing higher lag/ latency than before. Normally i would have a 45-50 MS ping but after setting up the router and connecting to the nearest server/host it still gives me a very high ping even up to 120 MS. I play mostly Call Of Duty and Arc Raiders also competitive Overwatch . Once I downloaded the DumaOS app i set up the router using the basic steps than we enabled the "bridge feature" on our home Router once we did that we also have 1 Nat running on the home modem and 1 Nat on the R3 modem to help the speed and avoid traffic issues. But still are experiencing high latency. I live in Puerto Rico and i am connected via ethernet to my home internet. The geo filtering hasnt helped much either on top of i cant see ANY Call of duty servers under the Ping Heatmap option. I already cloud synched the modem like 10 times and still the same. I appreciate any help or any guide . Thank you again

This is what happens when geo-latency gets turned off.

weird thing is when i disable geo latency it makes it to where i get a error message in call of duty and it wont allow me to get passed the main menu unfortunately.

You should disable Geo-Latency and then ensure you're only covering the servers that are giving you the lowest ping. If they're too close together to do so then as you play them add them to your deny list so you build up a list of denied servers and you will play on the lower ping servers more often. You can also try using Ping Assist setting the upper limit to ~55ms which may do better.

If its worse then it's not setup correctly, please make a new topic with what you've changed on the router and we can go from there

Hey so i play out of Hawaii and some west servers give me 49 ping (which is preferable since I'm playing ranked play in sweaty lobbies) and some other west servers give 60-70 ping. How can i manipulate my settings to only get the servers that give me the lowest ping possible. I don't care about long queue times it’s worth it in the end. And i want the settings to be strict for that ping alone. Attached is what my layout and settings looks like for the geo filter.

I just got the R3 modem and I am completely disappointed. It has made my ping worse IVE DONE EVERYTHING . Changed the server location and resynced the cloud and nothing. I dont know waht to do at this point. The modem has given me more lag on call of duty than before.

What are your speeds? Going backwards isn't going to make the implementation better, only forwards. I think it's probably hardware more so on the R2. If you have the option then using the ISP router to handle PPPoE would be better of course.

"Thanks for the reply. I have already performed all the tests as suggested, and the results remain the same. My connection uses PPPoE, and it's well-known that the Netduma R2 struggles to handle high speeds on this protocol due to CPU limitations with this type of encapsulation. Since the DumaOS 4 Beta is giving me even lower results than usual, I want to know: Is there any specific firmware version where the PPPoE implementation is more optimized, or is this a hardware limitation that no firmware update (including 3.2.453) will truly fix? I just want to reach my plan's full speed without the router bottlenecking the connection."

How many servers do you have in your Allow/deny list? You've got an allowed server in the UK that should be blocked alongside everything else but isn't. Try with actually drawing the polygons rather than the country selection, restart the console and try it again please

The closest server to you is the Warsaw server so I would expect that the 23ms you're seeing is to that server specifically and otherwise you're connecting to a server further away. So yes in theory getting the router to utilize the Geo-Filter would allow you to force the Warsaw server more consistently. However, I will provide some caveats so you have the full picture: I'm presuming that the Warsaw server is the server giving you 23ms, it might be that in private matches it is relying on a P2P connection instead in which case this wouldn't be accurate and you're actually seeing 23ms to a person in your match instead. If that is true then your normal ping could already be to the Warsaw server or another and so may not be able to be lowered. The Warsaw server isn't one I see very often so I couldn't say if it is one that is frequently used for online play. For example, the Milan & Madrid servers are notoriously hard to force games on, even for people that live close to them so it's not a guarantee you'd always be able to force it.

It’s showing servers there in eu. It just wont ever let me connect to them. (Servers in the shapes I create) connecting to na is fine when I want to play crossplay and console only.

Are you testing just with the in-built speed test? As this does frequently show lower than expected results but it doesn't mean you are limited necessarily. So do check with speedtest.net for example. Make sure you've set the speeds you pay for/expect in Speed Test > Advanced and then in Ping Optimizer > Advanced ensure speed test bypass is enabled so it's unaffected by any Congestion Control settings you may currently have set and try again. It would also be a good idea to perform a factory reset as its a big firmware change from DumaOS 3. Otherwise let us know what speeds you're expecting and what you're actually getting please, along with an overview of your physical setup.

Okay that's good to know, if you're having that issue with utilizing the DMZ and NAT Filtering Open then it's not possible that you have a NAT issue on your side. I'm sure you've already done it but the best thing to do would be to see if you can find others with your issues and see if they have some alternate solutions that might work. It's not something I'd usually ever recommend because it really doesn't/shouldn't make a difference but it seems we've established they're not doing things normally so you could look into changing your DNS and ensuring you're using an optimal MTU value.