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To add on to this I connected my modem directly to my pc and played a few games of Call of Duty and I didnt experience any packet burst AT ALL. Everything ran smoothly with the exception of not having a geo filter because i live in hawaii. So i connected to a few east coast games. So it 100% the router or something i have setup incorrectly.

Hi Fraser could i get access to the beta please Kind regards

Ok ! Fais une demande pour obtenir l'accès FW d'accès anticipé ! @Netduma Fraser

hey sady i dont have those settings

Salut ! Enregistrement 2026-06-20 142538.mp4 PS : La led d'alimentation reste allumée, j'ai utilisé un marqueur noir pour diminuer l'intensité ! 😉

So, lately on COD and BF6 I've been receiving a lot of packet burst/packet loss. I had my ISP Hawaiian Telcom to come down to test my modem. And the test on the modem was flawless. I have fiber internet at 1 GB download and upload. And I'm trying to figure out what's going on. Everything I have attached to the this topic are wired test from the router (NetDuma R3) to my gaming pc. Are there any other things i can do because at this point I'm considering trying another router.

Also i would like to ask if its possible to disable the status lights on duma? Trying to sleep but its light up my room 😂

@Rosario you have filtering disabled, it needs to be enabled.

Do this: Quit the application/game/client completely - including the game client from the System Tray - important! Remove device from the Geo-Filter For the PC give it the PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client

Excellent, good work, thanks for the update!

hey guys im trying to use the geo fence feature on my pc with the xbox pc app but the geofence is unresponsive on picking it up anyone have a work around for this

Yes it's in Ping Optimizer > Advanced There are guides at support.netduma.com also that may help

What do you mean they're not working exactly? No recovery image No way to reinstall individual components No recovery procedure If it has been corrupted then delete the downloaded firmware from your device, re-download it and re-upload it to the router, close the interface let it upgrade for 5 minutes and access again after and see if it works

hI i just got my r3 today and i use to have r2 there is a way to set up a % on up and download limit like the r2 qos or how it is working? i want the best qos/bufferbloat as possible lmk if i missing some settings didnt do anything just a qick settings guide.

Hello Netduma Team, I am using a Netduma R1 running DumaOS 3.0.205. My router was working perfectly for years. The issue started immediately after I attempted to downgrade the firmware and then upgraded back to the latest version. Since then, the following Rapps no longer work: Geo-Filter Ping Heatmap Network System Information The rest of DumaOS works normally and the router still provides internet access without any issues. I have already tried: Factory Reset Multiple Reboots Flush Cloud Reinstalling firmware Downgrading and upgrading again Clearing browser cache Setting Rapp retries to 5 None of these steps resolved the issue. The logs show repeated GeoFilter crashes: /usr/bin/geoip failed with 139 installing geoip failed Giving up restarting 'com.netdumasoftware.geofilter' Cloudsync Geofilter result 'true', 'Cloud is up to date' The system repeatedly attempts to restart GeoFilter and eventually gives up. Based on the logs, it appears that the geoip component is crashing during startup, possibly due to corrupted files or a firmware inconsistency caused by the downgrade process. Could you please advise if there is: A recovery image for the R1 A way to reinstall the geoip/geofilter components A full recovery procedure beyond a normal firmware reinstall Thank you for your help

Good to hear, thanks for the update!

Do the same process but use this command instead please: duma.RPCHandler.PromiseAsync("com.netdumasoftware.settings", "remote_access","true") I'll have someone monitor the topic so they can try to upgrade you when you say you're accessible.

Good evening. Any news regarding access?

Yeah i did the full reset of the router and it works now.

Okay let me check with the team on the best way to get access and I'll come back to you

Check the IP on the console itself and then check on the Device Manager of the device you think it is, do the IPs match? If not find the one that matches, rename it then add that one to the Geo-Filter.

I tried to run the command you were envious of, but it seems it wasn't successful. Please attach a screenshot after running the command. I have a PC connected to it; if you need access to it to try something, I can give you access. I just need you to tell me a preferred time in Brasilia so I can assist you.

Its saying my playstation pro isnt connected but it is. This randomly happened and i didnt adjust or change anything. The troubleshooting actions i have taken were deleting the old geo gilter and making another one, resyncing cloud, turning my playstation off and on again. None of those have fixed my issue.