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You can leave those at the defaults they're not going to have a significant impact really. Are you using the Geo-Filter to force the closest servers to you?

I don't have a pc can u walk me threw upgrading firmware on my phone and thank u so much fraser for the help I truly appreciate u and the other people that make these routers possible also I have another question do I need to remove my device from gio filter before upgrading to new firmware and do I have to factory reset after upgrade is complete

I've given you Early Access so you can upgrade to that version: https://forum.netduma.com/topic/60946-new-r3-firmware-dumaos-401147/ Then see if it works normally.

You don't need to be on that version, go to the latest public version and that will have the 3.3 beta as part of it, see if it works normally then

Added https://forum.netduma.com/topic/60946-new-r3-firmware-dumaos-401147/

Added https://forum.netduma.com/topic/60946-new-r3-firmware-dumaos-401147/

https://forum.netduma.com/topic/60946-new-r3-firmware-dumaos-401147/

hello all im looking to see if anyone has had issues with connecting to bo7 servers after going to XR500 software ending in RC10 . it worked past 3day then it defaulted back to factory firmware so i upgraded it again to RC10 version and now it gives me RELAY DISCONNECTED and ive changed DNS servers restarted modem /router and ps5 and still get same im bout to try factpry version to see if it works again but figured id ask here for advise . TIA

Also I'm not using the private beta so maybe if I flash the router with the private beta it could solve this issue I'm currently running the firmware version v.4.0.540

Hello I'm needing some help with my netduma r3 I accidentally turned gio fence on during a loading screen right before the match started in dbd and then I turned it off I accidentally turned it back on then off again I was trying to hit the back button I then left the game because I didn't want my connection to be messed up due to gio latency filter being turned on after that I then went to xbox dashboard and then i deleted the device from the gio filter then I did a resinq then added the device back and then rebooted the router just in case any problems that may have been caused due to gio latency being turned on and off rapidly after that I have noticed my ping assist is not working correctly and also I have noticed that the netduma keeps trying to connect to a blocked server and it won't stop

Can you also grant me access please?

Hello can i have access to the last beta

Thanks man. Probably reason why my netduma r3 has been kind of failing me. Everything setup perfect. Congestion control and speeds but for some reason just keep dying to casuals when playing competitive games like warzone. I’ll see someone shoot first and still die. Bufferbloat tests come back A+ with 0 and 0 but most times my jitter hovers around 3-4ms not sure if that’s good but seen other users test with almost 0.5 jitter or below 1ms. Hopefully this fixes online gaming issues. As far as DPI and BI classifications and sync flood protection and even allow ping should those individually be on or off if I’m focused on online competitive gaming in games like warzone or rainbow six siege? Appreciate the help again

I would not even use the firmware on your phone. I would log into the forum from your desktop and download the firmware again from there and upload it to your R3.

. If I downloaded the update using the app on my phone is there a way I can redownload it from my PC? Also appreciate the patience and help.

I would recommend downloading it to a desktop and uploading the firmware to your R3 through a hardwired connection.

Appreciate the help. As I am new to gaming routers in general. As far as downloading updates for the netduma r3. Is it ok to update it from my phone using the app? Or should I use a computer and manually download the file from Netduma forums?

okay can you send me the like of the latest version firmware because i didn't found it again

Re-upload the firmware from that page and then see if its more stable after that please

We don't give out any details about future updates or products and I suspect Telstra would be the same regarding any products until they were ready to announce them but of course we are continuing our partnership and continue to work on updates for the supported products.

Good to hear! As above you can upgrade and you shouldn't get the issue as long as you don't factory reset but if you just want to be safe then probably best to stay on the firmware you're on.

Telstra Smart Modem 4 currently runs DumaOS 3.3, are there any plans to release DumaOS 4 for this modem?

diagnostic-report-2026-07-09T17_53_49.378Z.json

this isnfrom mobile and same from desktop

Please follow @Netduma Frasersuggestions above. I can only speak on the BGW 320-500 ports. On the AT&T BGW320-500 gateway, the yellow and blue Ethernet ports are both for connecting your wired devices, but they support different maximum speeds: Yellow ports (3 ports) – Standard Gigabit Ethernet Maximum speed: 1 Gbps (1000 Mbps) Also works with 10 Mbps and 100 Mbps devices. Blue port (1 port) – Multi-Gig Ethernet Maximum speed: 5 Gbps Compatible with 10 Mbps, 100 Mbps, 1 Gbps, 2.5 Gbps, and 5 Gbps devices. If your internet plan is 1 Gbps or less, there’s usually no performance difference between plugging into a yellow or blue port unless your device has a multi-gig Ethernet adapter. I have my Netduma pugged into the blue port of the BGW 320-500 and all my other devices plugged into the Netduma R3 ports.