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Hello NetDuma team, I am using a NETGEAR Nighthawk Pro Gaming XR1000 with the latest firmware, V1.0.3.88. I have noticed two issues with EA Sports FC 27: FC 27 does not appear in Ping Heatmap / the game list. FC 25 is available, but FC 27 is missing. The Istanbul EA game server/data center is not visible on the Ping Heatmap map. I am located in Romania and use DIGI 1 Gbps internet. When playing FC 27, matchmaking is often routing me through Poland, with significantly higher latency than I would expect. I would like to be able to see and test the Istanbul EA data center in Ping Heatmap. Could you please confirm: Is FC 27 going to be added to Ping Heatmap? Is the Istanbul EA data center currently supported/detected by DumaOS? If Istanbul is supported, why is it not visible on the Ping Heatmap? Is there any configuration or update required on the XR1000 to detect it? I can provide screenshots, diagnostics, router logs or any other information you need. Thank you.

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control? If you re-enable SmartBOOST and specifically prioritize her device rather than the service does that work any better?

Not sure what you mean exactly but forcing the servers you want is the goal and if it has a great connection then that's the purpose of the router, can't do anything about sweaty games unfortunately

connection type: Asymmetric Fibre to the Premise 900/100. I’m a gamer my family are streaming mad. Usually 3-4 4k Netflix streams going on while I game For me personally the update is rather stable, more stable than the previous one The app hitches when grabbing server ping but I believe Fraser said they’re going to push an app update out, but I’ve been using my iPhone browser for router admin rather than app before issue was a thing. So not an issue for me.

It's been extremely stable for now. no crashes, UI is fast, and I'm a general household user/gamer, remote worker, and it's been solid for all of that. i'm not doing any fancy or unique really. on spectrum internet. not sure who "everyone" is because i'm sure not having issues. hopefully you get any help you need on your unit. the netduma team has been great in helping.

No just her phone and my thermostat is connected to the internet. I turned smartboost off yesterday and there were no drops today.

Isn't it better when I manually find a stable server and enter it myself? Even with 99% stability, it puts me in sweaty lobbies, and it has nothing to do with SBBM (SBMM).

Behaviour I noticed from warzone on ps5 and Xbox. When you get that alert noise and it’s searching for 115 more players/match start in 5 seconds’ etc so basically the lobby you’re connecting to one server. When you enter the match, you are on a different server. So there’s a divide between match and lobby server although if the lobby server is in Frankfurt the match server will be as well. I would only look at Geo filter once match has started, so when it shows you on plane. Not sure if you’re aware in season 3 (April if my memory recall is well) there were performance issues on ps5. Symptoms were visual lag (like someone smeared cement on your screen), sluggish movement like you are running through cement, hitching, plus game speeding up and slowing down. They did fix it the following season but sometimes it can show up. For PS5 I fully recommend going into graphic settings and turning texture streaming to minimal as optimised texture streaming from my own testing makes the performance issues reappear.

That makes no sense, especially being the only thing on the network at the time. Is there anything else that is left running online long term?

I'll ask the team to test the game and make any necessary changes

It's not publicly available yet. Can you provide a screenshot of what you're seeing exactly? Do you have it connected to a power extender or direct to an outlet? If an extender please try direct to an outlet. Otherwise do you have another power adapter you could try with? If you're asking because you do, what issue are you having? Otherwise, it's quite a stable update which is why we've made it public.

Good to hear, thanks for the update!

No it's just to do with pinging, it doesn't continually force you on that server. That means you always have the potential to connect to it i.e. that your Geo-Filter settings will never block the connection even if they would do ordinarily but it doesn't guarantee a connection to the server. You can't force a specific ID server over and over but you can force the same location. To force servers you need to do the following: It's essential the Geo-Filter is enabled before the game client (e.g. Steam etc) if on PC or platform (e.g. Xbox, PlayStation) or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working. For settings ensure Ping Assist and Geo-Latency are disabled in the Geo-Filter menu that can be found by clicking ⋮ in the top right hand corner of the page and go to Settings. Strict Mode should also be enabled, it is enabled by default so if you haven't disabled it you can ignore it. If you have disabled it or want to check it can be found in the same Settings menu as above or in Settings > Troubleshooting > Advanced > Developer Options depending on your firmware version. Fast Search should also be disabled which it is by default so can be ignored if you haven't changed it, otherwise this can be found in the same place.

Unfortunately the internet still cut out on my wife today after I added teams to smart boost.

Hi Netduma team, I would like to ask if you could update the EA Sports FC server database / Geo-Filter locations now that EA Sports FC 27 has been released. As far as I can see, the last major server-location update still dates back to EA Sports FC 25, and the entire EAFC 26 cycle passed without the newer EA server locations being added or existing ones being corrected. Toward the end of EAFC 26, there were also reports from the community that EA may have added new European server locations, particularly in Bulgaria and/or Turkey. I cannot confirm these locations with 100% certainty, so it would be great if the Netduma team could check the current EAFC 27 infrastructure and verify whether any new servers are now active in that region. This would be especially useful for players located in Central and Eastern Europe. In my case, my connections are almost always routed toward Frankfurt/Germany or Milan/Italy, so if an EA server does exist farther east, having it correctly identified and available through the Geo-Filter could potentially make a noticeable difference. There is also an older Geo-Filter location issue that still appears to be present: the Milan/Italy EAFC server is displayed around Crete, Greece on the map. This seems to have been the case since the EAFC 25 server locations were added, so it would be great if that could also be corrected during the update. From what I remember, this particular location has already been discussed on the Netduma forum in the past as a mislocated server, and I believe the server being displayed around Crete is actually the Milan/Italy server. This location has appeared incorrectly on my Geo-Filter since the EAFC 25 server database was added and, as far as I can tell, it has never been corrected. Could the team please check the server/IP behind this location and correct its Geo-Filter position if necessary? In short, it would be greatly appreciated if you could: refresh the EA Sports FC server database for EAFC 27; check whether new European locations such as Bulgaria and/or Turkey are active; add any newly discovered EAFC servers to the Geo-Filter; correct the server currently displayed in Greece, which I believe is actually the Milan server — if my understanding is correct. Thanks for taking a look, and thanks for continuing to maintain the Geo-Filter database.

Turning off Ping Assist and Geo-Latency fixed my issue. Thanks man.

so does everyone had problems after this update?

Does pinging it manually keep us constantly on that server, or does staying on automatic keep us locked to that server? I clicked on the console icon, and a green message appeared saying, 'You have allowed this server, which means we can always connect to it.' But when I enter the server, it says, 'This server is quite stable, but your gaming device is no longer connected to it.' For example, how can we make it constantly join a specific server? If I like a server, I want to keep joining the same one consistently, as some servers can be quite challenging.

I am certain it's in a bootloop because the power LED blinks continuously (once every couple of seconds), there is zero RGB lighting, and the device is completely unresponsive. When trying to access the router via its IP or web interface, the page fails to load or connect entirely, even though my PC physically detects the Ethernet cable connection. Furthermore, my ISP router (Swisscom Box) lists it as offline/powered off.

I have already downloaded the new firmware, and it is smoother than the previous one and the servers load immediately but I can't connect to them, in the previous firmware everything was slower but I could connect

Can you tell me where to download the latest app? I mainly use my tablet to connect.

How are you certain it's in a bootloop? What do you see when trying to access? The app does need to be updated to make use of this latest update but if you use a web browser that shouldn't affect it. Is it that they're not connecting i.e you're not getting into a game or they're not pinging as those are separate issues. If you can't get in then you may be forcing a server which isn't always available. Some games refuse to respond to pings so we're not always able to show the ping to you.

Yes, I can see the servers, but they won't connect to them. It doesn't even show me the server ping, and they load forever. Could it be the app that needs updating? I use tablets and smartphones to connect.

I absolutely cannot boot my NetDuma, it is in a bootloop and I can't even connect anything with it. Everything was fine for 2 years, I used it almost everyday.

What do you see exactly when trying to access the interface? Yes you can You can't see any servers on the map at all? Double check the IP on the gaming device itself matches with the IP of the device you think it is on the device manager.