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I've tried my login info that I changed from admin/password and im still not able to login. Also my speeds and pings are worse with this router than my old one and this is supposed to be a better router. Any help to get logged in would be greatly appreciated.

Reboot your ISP modem/ONT, wait 2 minutes then reboot the R3 from the interface, wait 4 minutes then access, do you have consistent internet then?

Steady Ping doesn't show what has been classified so I'm not sure what you're referring to specifically. Yes Yes You can specifically prioritize EA instead of gaming or the device you're playing on itself It's something we'd need to update via the cloud No and it's nothing to do with Steady Ping You should upgrade to the latest firmware version regardless as there are improvements including to the Geo-Filter https://forum.netduma.com/topic/61215-new-r3-firmware-dumaos-401510/ but the cloud version would remain the same so it's unlikely classification would be better or worse. It's still being detected as gaming so it is still being treated as a gaming application and therefore prioritized/filtered. No need to use AI for troubleshooting!

So basically Fraser netduma is useless now in cod?. Was best when sitting on selected server till filled with best ping.

Thanks Fraser, i wait for your feedback

I'm passing on a list of complaints for updates in one go today to hopefully force the issue having more priority

Great to hear you managed to sort it, thanks for the update!

It's using the login that you use to access the interface that you would have originally changed from the default admin / password

It wouldn't be anything to do with us

used a different power point still nothing okay (UPDATE) i have found the problem router works it was AC Adapter Unit that was dead i swapped it out with another AC Adapter cable and its fine

System Configuration Router: Netduma R3 Firmware: DumaOS 4.0.540 Game: Battlefield 6 Platform: PC (Steam) Device Classification: PlayStation (configured for Geo-Filter compatibility) Internet Connection: T-Mobile Fiber, 2 Gbps Network Configuration: Netduma R3 primary router, Eero Pro 7 in bridge mode Geo-Filter: Enabled Strict Mode: Enabled Typical Battlefield Server Ping: 25–32 ms Issue Description I'm experiencing an intermittent application-detection issue with Battlefield 6. Under normal conditions, the Netduma R3 correctly identifies the game as EA in Steady Ping. However, at seemingly unpredictable times, the application classification changes to Unknown Gaming. The game remains connected, and Steady Ping continues to indicate that traffic is being stabilized. Importantly, when the classification changes: The Geo-Filter map continues displaying the same server. The server location does not appear to change. The reported server ping remains approximately the same. The Geo-Filter and other visible router functionality appear unchanged. The primary observable difference is that the application classification switches from EA to Unknown Gaming. The classification sometimes returns to EA after restarting the router or restarting the game, but the issue eventually recurs. Observed Gameplay Impact Although the router continues to report that the connection is stabilized, gameplay subjectively feels different when the game is identified as Unknown Gaming. The most noticeable differences involve aiming and hit registration: Aiming feels less consistent. Tracking targets and making small aiming corrections feels more difficult. Aim assist appears to behave differently between sessions. Overall responsiveness feels less predictable. These observations are subjective, and I have not established that application classification directly causes them. However, the repeated association between the application label and perceived gameplay consistency makes me concerned that Steady Ping may be treating the traffic differently depending on how the game is identified. Troubleshooting Already Performed I have experimented with several configurations, including: Restarting the game and router to restore EA detection. Configuring the PC as PlayStation for Geo-Filter compatibility. Enabling Strict Mode. Adjusting congestion-control bandwidth limits. Monitoring ping stability and latency spikes independently. Comparing gameplay behavior when Steady Ping reports EA versus Unknown Gaming. Restarting sometimes restores the EA classification, but this has not provided a permanent solution. Questions for Netduma Engineering / Support 1. Does Steady Ping operate identically when Battlefield 6 is detected as EA versus Unknown Gaming? Is the same stabilization algorithm applied to both classifications, or does EA identification enable any game-specific processing, traffic recognition, or prioritization? 2. Can a classification change occur without the actual game traffic or server changing? Since the same server remains visible in Geo-Filter, could this simply be an application-signature recognition issue rather than a network-routing or game-session change? 3. Is there a way to manually assign Battlefield 6 traffic to EA? Can the game/application classification be forced or manually defined using Traffic Prioritization, device settings, Geo-Filter, or another DumaOS feature? 4. Can the application-detection database be refreshed independently of firmware updates? If this is a classification-signature issue, is it something that can be corrected through a cloud update? 5. Are there router logs or diagnostics that could confirm whether Steady Ping behavior changes when the application classification switches? I'd like to compare a correctly identified EA session with an Unknown Gaming session and determine whether there's any measurable difference in the actual stabilization behavior. 6. Is Battlefield 6 on Steam fully supported by the current application-detection signatures in DumaOS 4.0.540? If so, is intermittent classification as Unknown Gaming a known issue? Desired Resolution Ideally, I would like the router to consistently recognize Battlefield 6 as EA. More importantly, I'd like to establish whether the classification change is purely cosmetic or whether it can affect Steady Ping, Traffic Prioritization, or any aspect of network traffic handling. If the classification has no functional effect, confirmation of that would be valuable so I can focus my troubleshooting elsewhere. If it does affect traffic handling, I'd appreciate guidance on restoring consistent recognition or providing diagnostic information that would help identify the underlying cause. Thank you.

I think my router died randomly.. was working all day and randomly it turned off i checked call cables they all seated well power cycled the network system in house still can't get it turn on was on latest FW as well @Netduma Fraser

I installed it on my android phone and i cant even login. Was never asked to create a account or anything. How do I login please help.

I reset it to factory settings. I did a downgrade and updated it to the latest firmware. The result is the same. R3_2026-11-03T18_29_26.530Z_logs.txt

Hello everyone At what exact moment it happened, I can't say for sure. But there was a problem. My router is not working correctly. During the initial setup, it shows that the Internet is not connected, although the cable is plugged in and the Internet is there, since the computer is connected to the router by a cable. If you turn off the cable for a while and activate the router without it. A menu appears. Where it is visible that the Internet is working, but the router still thinks that it is not there. The list of games also stopped working when checking ping, plus packet loss appeared in the games and the ping increased. I temporarily used an old router with the same internet, and everything was fine. Sorry for the long text(

Ahh, this was made from open source projects all over GitHub, but I can remove the post or you can, that makes sense on other routers not doing it then.

It was bound to happen with REA (Reverse engineer anything) tools being so easily accessible.

Can they do something ? It's useless to have a R3 and cant use geo filter

Thank you Fraser. In BO7 it sits and same ping. That was netduma changes or Activision?

Not yet, I'm chasing them

Not yet, I'm chasing them

Good suggestion, I'll add it to the list!

Do keep in mind that you've admitted to replicating patented software - this is why the other router companies haven't done it. Yes, we have mentioned a quite a few times that we're working on big features and that is why it has taken awhile.

It's very unlikely to find a game under that value, it's nothing to do with the router or game - it pings all the servers when you load up the game so it will know roughly what ping you're capable of achieving so if you're going to have 30ms ping at the very lowest its not going to waste time looking for games under 10ms for very long.

Okay thank you, no worries at all!