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I will give this a go when I get back from work today. Would turning off IPv6 help do you think? It has been recommended a few times but I haven't tested yet

Thanks for the comments, I'll pass them on the team for when this is considered

I couldn't say when/if any requests may be implemented. All I can say is when our major features we're working on are done and stable that should open up more time to focus on requests.

I believe R4 needs 2gb ram minimum and quad core A73 2.2 GHZ cpu minimum if you look at the Unifi cloud ultra it has 3gb ram and A53 quad core 1.5GHZ for price of less than 100£. Also noticed when monitoring the Duma Ram and CPU usage during network traffic the utilisation is often near max causes a domino effect on latency spikes etc

Any Estimated time when it will be released ?

The interface does not work properly with https, however, it's a local address, inaccessible from the internet (unless you enable the option to make it accessible) and so https isn't needed

Hi, I can't seem to connect to my XR 500 over https://192.168.1 anymore in safari or chrome on macOS Sequoia. I can only connect over http://192.168.1.1. How do I get it to work over https:// In Safari I get "Safari cannot establish a secure connection to the server" In Chrome I get `NET::ERR_CERT_AUTHORITY_INVALID`

Do this: Quit the application/game/client completely - including the game client from the System Tray - important! Remove device from the Geo-Filter If you're on PC then give it the PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client To force servers you need to do the following: It's essential the Geo-Filter is enabled before the game client (e.g. Steam etc) if on PC or platform (e.g. Xbox, PlayStation) or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working. For settings ensure Ping Assist and Geo-Latency are disabled in the Geo-Filter menu that can be found by clicking ⋮ in the top right hand corner of the page and go to Settings. Strict Mode should also be enabled, it is enabled by default so if you haven't disabled it you can ignore it. If you have disabled it or want to check it can be found in the same Settings menu as above or in Settings > Troubleshooting > Advanced > Developer Options depending on your firmware version. Fast Search should also be disabled which it is by default so can be ignored if you haven't changed it, otherwise this can be found in the same place. -- Do keep in mind that the purpose of the router isn't to force servers really far away and that as a result of the high ping you will have that it may not be as easy to connect to those servers.

Added

So just to be clear, all they needed to do was to register the modem & the router and you're all good now? If you can't access the interface on the router then hold the reset button in the back for 30 seconds, release, wait 4 minutes then access again so you can go through the Setup Wizard - this should not effect their registration so you should be online once the wizard is completed. Why you need to register the router you're using to get internet is weird, surely that's more headache for them too.

Do you have it connected to a power extender or direct to an outlet? If an extender please try direct to an outlet. Otherwise you'll need to email [email protected] if its completely dead.

No it doesn't, it has been something that's been requested before so it's on our list

Make sure every device you reserve an IP for then disable the option for the "Use router as DHCP server". That means then that only devices you've reserved an IP for or devices you set an IP manually for on the device itself can connect. Please see if that resolves the issue.

With the way Fortnite works it only tries to connect you when it's loading in to the pre-game so that's the only time it can be blocked which can then lead to a slow time back to the lobby. It doesn't work like other games where it will continually try to connect to servers until it finds one you can connect to. It's a completely bizarre system in my opinion but that's why we usually suggest for Fortnite to disable the Geo-Filter but where you can still see servers then just quit if it's not the one you want, it will be faster. For Arc Raiders for proper compatibility it would require a change to the way the Geo-Filter itself works so not as easy to improve.

I just got the R3, I’m in Australia from the USA. How do I connect to US servers to play Black Ops 4 Blackout? I can’t connect to any server/lobby on BO4 or BO7 S02.

@Netduma Fraser Could you please add me to the beta thank

So, just a quick update. I am now online. I had to register my new modem with Comcast, and, for some reason, they required me to register my router with them, as well. Turns out, they still show my connection running through our old XR500. If I'm being completely honest, I can't say I know why this worked. The customer service agent has me give them my CF MAC address of the modem, but said nothing of the router. And, @Netduma FraserI didn't forget what you told me. I did not volunteer any information to her. She asked me, "oh, you are not using our equipment. You have your own?" And I simply told her "correct", so she f'd around some more, and told me a technician would be out today, and we would be in contact with them (today), and that's not happened, so, it's time for me to just go in to their physical location and try to keep calm. The problem is, the people you need to speak to, the people like All of you, are never there. I'm simply talking to a salesman, so, I really think we are going to change over to Metronet. But, after registering the router with Comcast, via their mobile app no less, I have had a connection, but it's not optimized yet. Also, I did all of the ipconfig crap, and it said successfully flushed DNS, successfully released then successfully renewed. But, logging into the router always takes me to the admin Create password Confirm password What is your oldest sisters name? What is your father's middle name? And that gets frustrating as hell. At one point, I renamed my network, the damn password I was going to use, and don't know how the hell that happened. I think I was just running on empty at the time.

Olá, bom dia Fraser! Estou enfrentando um problema com meu Netduma R3, que parou de funcionar hoje. O equipamento estava operando normalmente, porém a conexão de internet caiu repentinamente. Ao verificar o aparelho, notei que todas as luzes estavam apagadas. Realizei o teste da fonte de alimentação, que está funcionando corretamente, mas o modem não liga de forma alguma. Poderia, por gentileza, me orientar sobre como proceder ou indicar a assistência adequada para esse caso? Informo que adquiri o Netduma R3 em 16 de julho de 2024. Fico no aguardo do seu retorno. Atenciosamente, Marcelo Xavier } Hello, good morning Fraser! I am experiencing an issue with my Netduma R3, which stopped working today. The device was operating normally, but the internet connection suddenly dropped. When I checked the router, I noticed that all the lights were off. I tested the power supply, and it is working properly, but the Netduma R3 does not turn on at all. Could you please assist me on how to proceed or advise on the appropriate support for this issue? For your reference, I purchased the Netduma R3 on July 16, 2024. I look forward to your response. Kind regards, Marcelo Xavie

Hi does the the Duma R3 support encrypted DNS ?

Happening a lot now with more people using the network, this is all the log says. [DHCP IP: (192.168.1.5)] to MAC address F0:72:EA:D7:B1:ED, Wednesday, Mar 18, 2026 19:49:09 [DoS attack: RST Scan] from source 23.211.125.73,port 443 Wednesday, Mar 18, 2026 19:48:55 [DoS attack: RST Scan] from source 192.178.187.94,port 443 Wednesday, Mar 18, 2026 19:48:55 [DoS attack: ACK Scan] from source 54.186.23.98,port 443 Wednesday, Mar 18, 2026 19:47:08 [DHCP IP: (192.168.1.8)] to MAC address AE:BD:1C:97:5C:2A, Wednesday, Mar 18, 2026 19:44:36 [DoS attack: RST Scan] from source 20.43.111.112,port 443 Wednesday, Mar 18, 2026 19:44:06 [Time synchronized with NTP server] Wednesday, Mar 18, 2026 19:43:33 [Internet connected] IP address: 100.100.113.119, Wednesday, Mar 18, 2026 19:43:32 Seem to be unable to search for anything for longer amounts of time aswell, sorry for the spam.

Just happened when i turned my pc on again. This was what my logs were at the time [DHCP IP: (192.168.1.2)] to MAC address 48:68:4A:4C:DC:DB, Wednesday, Mar 18, 2026 19:13:05 [DHCP IP: (192.168.1.8)] to MAC address AE:BD:1C:97:5C:2A, Wednesday, Mar 18, 2026 19:13:00 [DHCP IP: (192.168.1.10)] to MAC address C2:61:51:C7:98:4E, Wednesday, Mar 18, 2026 19:09:15 [DoS attack: ACK Scan] from source 184.28.9.100,port 80 Wednesday, Mar 18, 2026 19:09:15 [DHCP IP: (192.168.1.8)] to MAC address AE:BD:1C:97:5C:2A, Wednesday, Mar 18, 2026 19:02:43 [DHCP IP: (192.168.1.11)] to MAC address 9A:3A:8B:6E:22:D2, Wednesday, Mar 18, 2026 19:02:21 [DHCP IP: (192.168.1.11)] to MAC address 9A:3A:8B:6E:22:D2, Wednesday, Mar 18, 2026 19:02:18 [DHCP IP: (192.168.1.11)] to MAC address 9A:3A:8B:6E:22:D2, Wednesday, Mar 18, 2026 19:02:17 Cant really see anything out of the ordinary, this one had everything disconnect and give me a 'No Internet Access' error.

@DARKNESSThank you for the heads up regarding my rights as a consumer, but I think the most extreme I will go is to report them to the better business bureau. Everything about Comcast (from 0ur family perspective) has been one thing after another, and their magical fix is always, and I mean ALWAYS, try to offer up more bandwidth, for free, for 3 months. And right at 3 months, if you do not tell them, "I do not want this. I do not need this. This is a waste of my money", they will charge you, and lock you in for the price of that extra bandwidth. I have no clue why, but when I got on my Xfinity app (oddly, Comcasts app isn't supported anymore.. see dumb poopy on top of dumb poopy), I registered my modem, and that got me to the internet on one device. Now I am stuck in a GD endless loop of network admin sign on page after page. The few times I can even search for something, everything I click on is not trusted by netduma. Honestly, im proud of myself for maintaining an adult composure this far, but I feel the snap coming, fast. It gets ugly and I start using big words I don't know the meaning of, you know, typical douchebaggery type of stuff. I love that this community is so supportive. Ask the same question on Reddit, the first response is usually, "if you wanted netdumas OS, you should have just gotten a netduma. Sucks to be you", and I can't even say that they're wrong anymore. I'm just thankful for what I do have, while I have it. Which is why it bothers me that this bothers me so much.

@mygamertagsucks So did you actually get a technician to come to your home and check equipment, or not? If you’re getting looped around technicians, what you can do is keep records of the tickets and then file an FCC complaint, and I can promise you’ll receive a call pretty quickly from a regional agent. They don’t like it when consumers know their rights. But just so you know, if you’re wasting their time, you will be fined. This is for situations where you’re literally being played, and if it gets extreme, I recollect you can pay 200 bucks for like a civil report, etc. They’re not untouchable but a pain to deal with. I had to do that once in my lifetime. You will need to provide proof using networking tools, such as PingPlotter or a similar application, so basic understanding is required. As for you connecting directly to your modem, pretty certain it might be related to you not renewing your DHCP or the renewal getting stuck; therefore, manual renewal windows flush, etc. ISPs are not untouchable. - https://consumercomplaints.fcc.gov/hc/en-us/articles/115002206106-Internet-Form-Descriptions-of-Complaint-Issues

Well, here's where things currently stand as of 10 after midnight here in Indiana: I can connect directly to the internet on my laptop, from the modem. However, that is the only way I can connect. When I plug the router back in, and connect the modem to the router, the router is broadcasting a signal, but i cannot get online. I just keep getting the "failure to obtain IP address" issue. Comcast, was Comcast. Tried to upsell me on an XB8 wifi system as soon as she pulled diagnostics, so I had to be kind of a jerk and let her know that I was 100% not interested in using their equipment. The lady did try to tell me, "Mr John (not my first name), I see here that the problem on our end has been identified, and I have great news for you!" (By the way, I'm using quotes, even though I'm giving more of a paraphrased version of what she was telling me, so, sorry if that offends anyone) "Your modem has been more than 15 years now, and that's a long time for a modem. This is the reason you cannot receive all of the speeds from your internet." First, bulls**t. I told her my PS5 routinely connected at 501mbps down by 40mbps up. Just a very poor attempt on her end to insist on upselling me. When I plugged in our DOCSIS 3.1 compliant " Hitron CODA" (that's the real company name and router name. That was ordered by my dad, for whatever reason. It connected me, and I no longer receive the DNS error message on my laptop. Yet, when I run a cord to my router from the modem, I cannot connect to the internet, despite a factory reset. I'm getting frustrated. I'm thinking of just getting back into guitar at this point, lol.

look how many servers in my area and they always wanna put me on east in game i have west selected and this also happens on arc raiders the thing i notice it happens more on pc my xbox connects to my prefer servers but my pc struggles even when having my pc set as a PlayStation