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When using the DumaOS dashboard the XR1000v2 router MAC Address is off. The last two characters in DumaOS are BB yet the last two on the sticker on the router are BA. Does this make a difference when selecting "Use this MAC Address"?

Good morning. I've tried all possible procedures, cleared the browser, changed browsers, tried resetting using the reset button, and had no success. I analyzed the log generated by the device using Claude's AI, and it gave me the following diagnoses: The log reveals two main problems: 1. Kernel Panic / Spinlock BUG (critical) kern.emerg: BUG: spinlock bad magic on CPU#0, insmod/5239 The anti-jitter module is attempting to load and corrupting the kernel upon initialization. This often happens after an unsuccessful factory reset—the configuration partition was wiped, but the kernel modules remained in an inconsistent state. 2. HybridVPN not registered with dnsmasq The hybridvpn service fails to register with the internal bus (ubus), causing hundreds of looping errors. This crashes the DumaOS interface. I think the only way to solve this is if there's a way to recover NetDumas, because other than that I can't see any other solution. It doesn't load anything, it gets stuck in a loop and keeps losing connection.

Thank you Fraser

Serait-il possible d'avoir deux sections différentes concernant l'UPnP : -UPnP IGD -UPnP AV (Partage Multimédia en local) Activer/désactiver l'un ou l'autre indépendante.

Hi Fraser, please can you also give me access to the beta? Thanks! Also, do you have any idea (estimatively)when the next Netduma router will be released? Like this year or the next one? Thanks!

Can you provide another screenshot showing what you see when it happens please but a zoomed out full screen of the Geo-Filter. Also the Geo-Filter settings from

Added

This page doesn't give you the upgrade option? http://192.168.77.1/dumaweb#!/support As you've come from DumaOS 3 you may need to clear your browser cache/cookies as well as it has probably cached the old interface

Salve...dopo giorno che provo e riprovo...nulla ...sempre Milano o Torino...non so più che fare

Hi Fraser can I have access to the firmware for my R3?

The page won't load the option to apply the firmware. I click on any option and the page doesn't load. There's no way for me to apply firmware. It seems there's no way to do it anymore.😔

You can upgrade the firmware directly from that support page so try that please

That's fine then. No that's not true, you're not going to stress the system too much by lowering the percentage lower than 90%.

I tried resetting it by holding the button for 30 seconds while it was on, without success. Then I turned it off, held the reset button and plugged it back in, holding it for 30 seconds, but it doesn't respond to anything, neither network nor web interface. I tried accessing it through the indicated support page(http://192.168.77.1/dumaweb#!/support) without success. After a minute and a half of being on, all the lights go out and it restarts, in an infinite loop. WhatsApp Video 2026-06-10 at 19.59.13.mp4

Então boa tarde, eu uso uma ONU em modo bridge e o Netduma R3 está conectado a ONU e eu recebo um ipv4 fixo (público) somente o PS5 está conectado ao R3, o WiFi eu não uso durante o jogo! Outra questão eu li que se eu tenho 500 de download eu não preciso forçar o R3 com 70%, 80% e sim usar 90% para não forçar tanto o sistema do R3 é verdade?

@jorgelcdYou can do a factory reset by holding the pin in the back for 30 seconds, common for any router. The good thing is you’re getting a response. You can alternatively enter the following URL and then factory reset as demonstrated: http://192.168.77.1/dumaweb#!/support. https://jam.dev/c/ea09f152-9f6f-444a-a9d0-51a275c1e56b

Good morning. I did it the way you said. I turned on the device and waited 4 minutes to try to access it. But the equipment is intermittent, like it's restarting. How am I going to update it if I can't access the settings that give me the option to update or do a factory reset? Everything indicates that a recovery needs to be done. Is it possible to do this on Netdumas?

https://test.libreqos.com/advanced/

Don't have the interface open while it's in the reboot process and definitely don't ping it constantly, it should be doing nothing but loading back up and then after that 4 minutes you can try to access, otherwise you risk interrupting the process and causing the issue you're seeing. How did you do the factory reset initially? It may be worth if it continues to delete the upgrade file from your PC, re-download it from the forum then re-upgrade to it, close the interface, wait 5 minutes, then factory reset, close the interface, wait 5 minutes and then access again.

If literally nothing else is connected to the router then no real need to use it. That being said if that means you have all other devices connected to your ISP router then you're not getting the best experience possible.

Good evening. I did what you asked, but unfortunately it didn't solve the problem; it persists. It's intermittent; suddenly the lights go out and it loses connection to Netdumas. I don't know what else to do. A video is attached for a better understanding of what's happening. WhatsApp Video 2026-06-09 at 20.13.15.mp4 logs (2).txt

Ou seja não há necessidade de por call of duty ou gamer se só eu uso a Internet detalhe eu não uso meu smartphone nem para Wi-Fi uso exclusivamente para o PS5.

I've given you Early Access with the latest version being here: https://forum.netduma.com/topic/60946-new-r3-firmware-dumaos-401147/ As above for MAC cloning

If you have any other devices connected to the internet/router when you're playing even if they aren't actively using the internet then I would recommend it. A single background update on your phone etc could cause you to lag in game without SmartBOOST to prioritize you.

Reboot from the interface, close the tab, wait 4 minutes then attempt access again please and see if it works.