All Activity

Can you access via your mobile web browser instead?

Like a local news or local government site for example How did you disable SmartBOOST exactly? Are you using HybridVPN, Adblocker, Internet Rules or made any port forwarding rules/using the DMZ etc?

No I don’t have a pc

This test is to twitter.com not sure if this is what your asking for

What local site do you want me to use?

On R3 smart boost is disabled, geo filter is disabled, WiFi is disabled,wan and lan ipv6 disabled. In advanced troubleshooting settings allow ping is on, syn flood protection is on, dpi classification is on and bi classification is on

Can you show it with a more local site and the 2.5 interval please?

This is isp modem in bridge mode to netduma r3 to pc. Been happening for over a month I had the netduma r3 for over a year and never had this issue

This is isp modem arris tg3452 in bridge mode connected straight to pc cat6 cable

You don't need this now as the DumaOS version from it is on the latest public version of the firmware

Acesso ao Beta

This usually only happens when the main interface isn't accessible, are you able to access via a PC? I've given you Early Access so if you can access the interface via a PC you can upgrade which should prevent the issue happening again https://forum.netduma.com/forum/151-netduma-r3-early-access/

Every time I try logging in it says “unknown error occurred” what is going on I haven’t been able to login in, in about a month.

That's the desktop view, I mean the dumaweb view from the screenshot above that, does Ping Heatmap work that way?

You don't need this now as the DumaOS version from it is on the latest public version of the firmware

is this still available?

That was from mobile browser chrome the pic above red one with pings on side

It's a mobile optimized version for the web browser. Okay and what about in the mobile version of the interface instead of the app?

Seems to work from web browser. By typing in IP address of xr500.

Why so many interfaces the app and now this one

The app getting pretty much pointless now having it with xr500

That's the DumaOS version so probably the latest then. Does it work when you access via the web browser on a PC?

I've resynced the cloud and uninstall the app and installed again.

The app says 3.3.535

No worries take your time, hope that meeting went well!