Jump to content

Need some help with this terrible internet diagnostic.


tjl118

Recommended Posts

Ping Jitter Spikes Packet Loss Ok Bad Terrible No Loss

Show Details
Ping
PING 8.8.8.8 (8.8.8.8): 56 data bytes

64 bytes from 8.8.8.8: seq=0 ttl=48 time=34.836 ms

64 bytes from 8.8.8.8: seq=1 ttl=48 time=32.844 ms

64 bytes from 8.8.8.8: seq=2 ttl=48 time=32.611 ms

64 bytes from 8.8.8.8: seq=3 ttl=48 time=33.149 ms

64 bytes from 8.8.8.8: seq=4 ttl=48 time=30.249 ms

64 bytes from 8.8.8.8: seq=5 ttl=48 time=30.449 ms

64 bytes from 8.8.8.8: seq=6 ttl=48 time=32.269 ms

64 bytes from 8.8.8.8: seq=7 ttl=48 time=32.073 ms

64 bytes from 8.8.8.8: seq=8 ttl=48 time=33.433 ms

64 bytes from 8.8.8.8: seq=9 ttl=48 time=32.524 ms

64 bytes from 8.8.8.8: seq=10 ttl=48 time=31.754 ms

64 bytes from 8.8.8.8: seq=11 ttl=48 time=31.573 ms

64 bytes from 8.8.8.8: seq=12 ttl=48 time=46.005 ms

64 bytes from 8.8.8.8: seq=13 ttl=48 time=31.443 ms

64 bytes from 8.8.8.8: seq=14 ttl=48 time=31.584 ms

64 bytes from 8.8.8.8: seq=15 ttl=48 time=38.663 ms

64 bytes from 8.8.8.8: seq=16 ttl=48 time=33.845 ms

64 bytes from 8.8.8.8: seq=17 ttl=48 time=95.946 ms

64 bytes from 8.8.8.8: seq=18 ttl=48 time=38.006 ms

64 bytes from 8.8.8.8: seq=19 ttl=48 time=87.285 ms

 

--- 8.8.8.8 ping statistics ---

20 packets transmitted, 20 packets received, 0% packet loss

round-trip min/avg/max = 30.249/39.527/95.946 ms

Trace
traceroute to 8.8.8.8 (8.8.8.8), 30 hops max, 38 byte packets

1 * * *

2 68.85.166.17 21.708 ms 19.407 ms 16.881 ms

3 68.87.174.129 22.403 ms 19.683 ms 69.139.219.225 19.838 ms

4 68.86.94.81 26.804 ms 23.486 ms 28.022 ms

5 68.86.88.2 30.047 ms 40.040 ms 26.016 ms

6 173.167.57.222 23.385 ms 28.152 ms 33.382 ms

7 209.85.143.146 24.124 ms 22.640 ms 209.85.254.122 26.968 ms

8 209.85.143.61 22.224 ms 209.85.254.240 29.913 ms 216.239.50.236 22.652 ms

9 209.85.247.4 33.727 ms 209.85.247.10 31.374 ms 31.791 ms

10 72.14.234.81 30.216 ms 216.239.46.191 40.860 ms 216.239.43.219 32.702 ms

11 * * *

12 8.8.8.8 31.674 ms 36.827 ms 32.210 ms

 

So i just have a Comcast modem wired to the duma. That is it. Also I am pretty sure I can get out of my contract from comcast and was wondering if anyone has any experience with a ISP called Century Link. Would you recommend their internet or no? I literally have no idea how to make this better, it is so bad to play cod on I want to hang myself with my scuf cable. 

Link to comment
Share on other sites

You have a few wild jitter jumps in that test yes, this will most likly be down to ISP congestion/contention.

 

You could show them your diagnostics also run the free for 30 days pro version of ping plotter pro https://www.pingplotter.com/

 

Type 8.8.8.8 in to target and press go.

 

Most ISP's will say its fine, it is for down loaders and surfers but not for gaming.

Link to comment
Share on other sites

Last question. Would a ISP that is DSL be a better option than cable (The ping graph is my comcast connection which I get 118/24)? I will forsure get lower speeds if i switch but will the DSL be more stable than cable? The DSL provider says that it is "fiber at the block" connection or something like that. They use the phone lines to get the internet into my house.

Link to comment
Share on other sites

I would ask people that live in your area how DSL is and if you know any ask them to run ping plotter at their address.

 

I would personally go with DSL over fibre if it meant I could game.

 

Speed that ISP's call it is just width of band so more travels at the same time, its all going at the same speed (ping) whether you have 5mb or 5gb download.

Link to comment
Share on other sites

Check out the fantastic graph from ping plotter

Damn that's some serious spikes.

 

Like Z has said either present them with the proof and if nothing is done switch ISP's.You can have more bandwidth but if it's unstable then all it does is move more unstable info at a time but it's still unstable.

Link to comment
Share on other sites

Well I do have good news. I just found out that the only fiber company in Minnesota will be installing fiber this coming summer on my block. This is not fiber at the corner but rather an actual fiber line to my house and 1 gig is only going to 75 or half a gig for 65 a month. This is great news but i have to wait, I can't pay 200 a month for garbage anymore. If you are curious as to which company and would like to check them out, they are USinternet. I have spoken with them before and can also offer better customer service than any of these other companies who are clearly all about profit and not about a quality product

Link to comment
Share on other sites

  • 2 weeks later...

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...