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That's correct, though you may not get the issue initially - that person didn't right away, was only after a factory reset it occurred. As in setting the WAN IP as static on the R3 might help, I wouldn't necessarily suggest buying a static IP purely for that purpose though as it's not a proven workaround.

No beta no, this latest firmware as well as the one you're on has the latest DumaOS version from us https://kb.netgear.com/000068422 The XR500 is end of service now so it's unlikely to receive any more updates unfortunately.

Thank you @Netduma Fraser On a separate note is there a latest firmware i should be on now? A beta perhaps?

Hi Fraser Thanks for information. So from what I read, you have to go back to older firmware and do a certain approach to get it to not disconnect, but you also noted you may not have an issue if you have a static ip? I have order a static one with my isp due to having nat issues with my current isp.

If the router is showing an incorrect date that can have some very weird effects on things you wouldn't expect - change the timezone/dst to ensure you're seeing the correct time in System Information, then reboot it from the interface and see if it's performing better.

That's great to hear, do keep us updated!

@Netduma Fraser @DARKNESS Any idea what this is all about? Specifically, the date. I don't care about the syn/ack DoS from Comcast anymore.

@DARKNESSThank you for reminding me to run pingplotter, and also, for the awesome breakdown on why Comcast operates as they do. I don't know, I just feel like sometimes they create an error to force a fix to bill you for, but that's probably just my twisted, jaded, irrational, and illogical logic at play. I'm to the point where I'm about to turn into a 9 year old, and just start kicking things that aren't working at this point. Oh, but I did find something else new that I have never seen on this router, ever. Check this out. Edit* tried to insert the pic but it placed it squarely in the middle of the page. So, I'll post it in another reply.

Seems to be much happier after a reset, havent been able to replicate any of the issues so far.

@mygamertagsucks If the CM MAC number is incorrect in Comcast's system, issues may arise during a reboot. However, if the modem is still listed in their system, you can verify this by contacting an agent. Request them to check the registered modem by providing the modem model and CM MAC. Ensure the information is accurate and ask the agent to delete any outdated modem history still present in the system from previous registered modems, as they do have the ability to do that. Yes, there's going to be salespeople 24/7 it’s literally part of their enforced employee agenda. It’s similar to when you go to a grocery store, and they ask, “Would you like to donate to children with cancer?” every time you finish your order. It’s designed to make you feel guilty while allowing the company to profit, as it serves as a way for them to avoid taxes. Essentially, it’s a loophole for financial gain, and in some cases, the money doesn’t even go to the children—it’s just stolen. At this point, I recommend connecting directly to the modem to isolate the issue and determine whether it's related to the ISP or the router. You can use PingPlotter, which offers a free trial if you haven't tried it yet, and show us the results, and we can tell you whether or not it is. https://www.pingplotter.com/products/free/

@Netduma FraserHonestly, rereading that, it makes no sense at all, but I'll try to explain it better. Sorry about that, bc that is a dumb statement even by my standards. Here goes: I think I was trying to say that, after getting the network back up, to the point it was semi functional, I was still connected in the following way Modem---->Router (via patch cable, so, like normal)---->LAN Port #1-------->back to computer, via the patch cable I use for my PS5, for some reason---->saw network broadcasting on cell phone, and was able to connect,without the "Connected/no internet connection" status, so I used my cellphone to check the wifi throughput. After I took the LAN cable out of the router, and did a reboot of the network, everything was fine, though. I then used my ps5s network connection test, amd, using the same patch cable as I did to the computer, from the router, my "speeds" show as 501.1down, 34 7 up. So I tried to actually play my PS5, and the game was nothing but rubber banding players, being at point B on the map, suddenly back to point A. I didn't try it on wifi though. Any thoughts?

I would suggest just leaving everything at their defaults for now, especially from Settings and see how you get on

I have just dont it now, should i just leave all the settings the way they are and see what happens? Or should i change my DNS settings and set IPs <.50 again?

How is it after the factory reset?

No not that I can think of, we changed to a newer powerstrip but I'm almost positive it was doing this before that.

No fix specifically yet, there is a recent topic on the matter which may have some useful info for you https://forum.netduma.com/topic/60877-pppoe-session-not-automatically-reconnecting-every-24h-–-netduma-r3-firmware-40540

I am moving from my current ISP to a newer ISP. There may be a chance that my service could go live without the new router arriving yet therefore I may need to plug my R3 directly into ONT until I get new router for DMZ. I was told not so long back, that there was a disconnect bug with direct PPPoe.

Quite possibly that could be a reason - make a new account if possible (maybe there is a free trial?) and see if you can match more easily

My NAT Type shows OPEN by the way.

I was able to join BO7 multiplayer but not the Royale or Blackout on BO4. I have a static ip with my ISP and they said the CGNAT is off. My PlayStation account is a US account, does that matter? I can only play on US servers when I join friends lobbies in the US but not on my own. I’ve been changing settings after using ChatGPT but it doesn’t work. I just want to be able to play without needing to join a friends lobby.

No worries, that's exactly what this kind of support is for so you can answer when it is convenient for you, we'll keep answering if you do. What do you mean by "picture of the speed test run from my cellphone, after being able to get online via Ethernet port, but not via WiFi" are you saying you have an ethernet adapter for your phone that you were using? The firmware doesn't go back if you factory reset, it will stay on the one you're on but you won't be able to miss that you've factory reset correctly if you see the setup wizard instead of the normal interface. Okay keep us posted!

You should only see that on devices that you haven't set an IP for, though they shouldn't even be able to connect. Yes probably best to do that now. You mentioned it only started a few months ago, did anything change in your physical setup or settings wise prior to it?

Do this: Quit the application/game/client completely - including the game client from the System Tray - important! Remove device from the Geo-Filter Give the PC the PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client To force servers you need to do the following: It's essential the Geo-Filter is enabled before the game client (e.g. Steam etc) if on PC or platform (e.g. Xbox, PlayStation) or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working. For settings ensure Ping Assist and Geo-Latency are disabled in the Geo-Filter menu that can be found by clicking ⋮ in the top right hand corner of the page and go to Settings. Strict Mode should also be enabled, it is enabled by default so if you haven't disabled it you can ignore it. If you have disabled it or want to check it can be found in the same Settings menu as above or in Settings > Troubleshooting > Advanced > Developer Options depending on your firmware version. Fast Search should also be disabled which it is by default so can be ignored if you haven't changed it, otherwise this can be found in the same place.

CG-NAT is not dependent on removing an extra router from your setup, it's on the ISP side - look at the bottom of this guide to test if you have a CG-NAT https://support.netduma.com/docs/dumaos-3/open-nat/ It's very odd though that you can't connect to close servers even without the Geo-Filter and on the latest game. Are you having any other internet issues? Are you able to play any other online games?

Hello, I bought a PC and my games are running much smoother. I'm currently running tests and I've noticed two problems with Duma OS. First, the servers no longer appear on the map; only the connection server appears during matchmaking. Second, Duma OS consistently suggests servers outside of the filter. On the console I tested this morning, I don't have any of these problems. Any ideas or solutions? Thanks