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Não é um roteador, é uma ONU e eu não sei fazer isso, previso de uma atualização para resolver talvez o problema, o certo certo era trocar o R3.

I think for the R2 with PPPoE it's been an issue for awhile where speeds are reduced. It may be better on the DumaOS 4 firmware but otherwise the advice is to have the ISP modem/router handle it instead

While connected to the router via a wired Windows PC, open command prompt, type ipconfig press enter and then post a screenshot of the results here please.

Yes, I use PPPoE, it's always been that way on R2. To get the speeds right, I have to use R2 along with my ISP's router, but I don't want to have two routers. I don't think there's any need for two! When I change routers, I have to call my provider so they can clear the router's MAC address. Since the MAC address is the same as the R2 router's, they only allow one MAC address at a time, and I have to do this procedure every time!

Are you using PPPoE/VLAN? Have you only recently swapped out the ISP router - is that when it started?

That's just allocating bandwidth not QoS and even when setting bandwidth devices would use more than their allocation if needed anyway. With SmartBOOST you can set priorities based on what you want and you can still reserve bandwidth for devices as well

Copy the MAC address of the ISP router and make the R3 use that. Then reboot from the interface and see if the speeds are better.

I understand that I need to setup wizard however if im typing the ip address of my netduma r2 and it doesn't load how can I set it up?

it does not, in the previous firmware i had the ability to adjust speed for every device now i cant

Added

When I change routers, I have to call my provider so they can clear the router's MAC address. Since the MAC address is the same as the R2 router's, they only allow one MAC address at a time, and I have to do this procedure every time!

Não uso VPN!

Could I be added too please Fraser

Copy the MAC address of the ISP router and make the R3 use that. Then reboot from the interface and see if the speeds are better.

Are you using PPPoE/VLAN? Have you only recently swapped out the ISP router? If so, copy the MAC address of the ISP router and make the R2 use that. Then reboot from the interface and see if the speeds are better.

In both Speedtest and R2, the speeds are much lower. I have congestion control disabled. I'm on version 3.3.280 and it doesn't have SmartBoost!

Are you doing the speed test on the router itself or speedtest.net? How have you setup Congestion Control & SmartBOOST?

Can you grab the logs please after doing a speed test on the router. Also are you using a VPN or HybridVPN?

The fiber goes through the operator's ONU and then to R2; all devices are on R2, yes! It's just one ONU; I don't have access to put R2 in DMZ. I think it only receives the fiber signal!

Have you put the R2 in its DMZ instead? Are ALL devices connected to the R2? Are you doing the speed test on the router itself or speedtest.net? How have you setup Congestion Control & SmartBOOST?

Okay, so I have a fiber optic internet plan with speeds of 800/400, but only half the speeds are available on router R2 (test done via cable). I can only get those speeds if I use the ISP's router, and my ISP doesn't allow me to put their router in bridge mode. I'd like to know what I should do to only use router R2 without having to go through the ISP's router!

Não! O modem (ONT) é limitado é não tem a opção de fazer nada, por iss9 optei em uma ONU.

1ms jitter is exceptionally good, it's not going to really get better. Even using steady ping it's going to add at least 8-10ms on top to keep it at a constant value. We'd always suggest the latest firmware, there is no firmware that guarantees stability, if there was that would be the main firmware really. Try to force different servers with a slightly higher ping and see if you have a better experience

Does it have the ability to port forward?