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Hello Fraser I wanted to provide an update after doing testing over the past couple of months and upgrading to the firmware to the latest. It looks like an issue with the smart boost is the cause of issue for me as it has never occurred when it is disabled. Just for clarification I only have gaming set to on in smart boost. When it is enabled and the issue occurs my wife is the only one home on her work computer, in meetings over zoom or teams when it will randomly drop internet for a couple of seconds then come back on. This can once or multiple times. I have attached logs I got when I got home. Hope the info helps to find a solution. Thank you Justin R3_2026-09-17T20_52_11.526Z_logs.txt

Added https://forum.netduma.com/forum/144-netduma-r2-early-access/

The later versions do not have it available, there was an issue with it that meant it had to be removed. It is very unlikely there will be an update at this point to bring it back

Good to hear you got it sorted - we will need to update the app to account for the new update, we're working on it

As above - hold the reset button for 30 seconds, release, wait 4 minutes then access, if needed use admin / password to login and then you'll be able to set new credentials in the setup wizard.

[SOLVED] It works. I had the issue because I was still using the App Store DumaOS 1.3.26 app. With DumaOS 1.3.29 BETA, it works.

Hello Netduma-Team, Since the update, Ping Heatmap is no longer working. It just keeps loading. IMG_9600.MOV

Hello, I was hoping I could get early access to 4.0 as well. Thank you!

Hello, I've been owning this XR1000 for many years now and for some reason, all of a sudden, there is no ping assist option. I can only filter distance of coverage. Any suggestions or feedback would be appreciated. Thank you.

Salut, il te suffit de faire une réinitialisation d'usine si tu as oublié tes identifiant/mot de passe ! Privilégies l'accès à la page d'administration via un PC !

Hello, I have a Netduma R3 router and I am unable to log in to the router's DumaOS interface. I tried accessing the router using 192.168.77.1, but I cannot log in because the username/password I have are not being accepted. I checked the label on the back of my router, but it only shows the Wi-Fi name and Wi-Fi password. I also tried the default login credentials, but they did not work. Could you please help me recover or reset my DumaOS login credentials without affecting my internet/Wi-Fi settings if possible? My router model is Netduma R3. Thank you for your help.

It will accept it but you will need the DNS from them also. I can't say for certain if it will work, I haven't seen anyone mention setting their static IP in WAN Settings before and I don't have the capability to test it and I don't know when the last time it may have been tested specifically was.

It does work with the game but it is an older game so the amount of servers available may be reduced therefore I can't give you any guarantee that you will be able to force any specific servers/regions

Dans le principe c'est possible, mais pour tempérer... vous avez confirmation de Fraser ! 😉

No, nothing after the ONT. It stays in bridge and that's it. They did ask if I had a MikroTik, since that's what they normally install and configure on these links, but I told them I'll use my own router. So the R3 will be the only router on the line, which is why the static IP has to go on its WAN port.

Do they provide you with a router downstream of the ONT?

Salut!! Brésil. Un opérateur régional du dans le nord-est. C'est leur offre pro / lien dédié : ONT en bridge, pas de PPPoE, IP publique fixe livrée sur un /31 en point à point. Ça change de la fibre grand public ici, qui est presque toujours en PPPoE avec du CGNAT.

Salut ! Juste pour mon information personnelle, quel FAI/Pays te propose cette configuration ?

Thanks! The thing is there's no DHCP on this one. It's a point to point handoff, so the ISP just gives me the IP, mask and gateway to type in manually, nothing hands out an address. So what I really need to know is whether the static IP page on the R3 accepts 255.255.255.254 as the subnet mask. Some routers refuse anything smaller than a /30.

Before buying Netduma R3, I want to make sure if it’s working on Black Ops 1. Since I can’t change my ps account region (US), I want to connect to SA region hosts. Is it possible? Thanks.

I've responded to your topic

LibreQOS is definitely better than waveform. As waveform really is actually second best to use when using online public Speedtest services. Waveform if not trying to use libreQOS. You can try on waveform also to getting the ‘jitter’ down as much as possible preferably below 3ms for all three IDLE, download, and upload. But really say it’s better to use LibreQOS.

mismo problema y sin soluciones. No le recomiendo a nadie que compre este producto. Solo hay una venta, pero nadie resuelve los problemas de verdad. solo administradores que responden una y otra vez lo mismo, pero sin soluciones. @Netduma Fraser

In my region there‘s one physical fibre infrastructure provider - the ISPs use this to provide fibre to the premises to us. Sadly this fibre is asymmetric and uses PPPoE. Due to my asymmetric connection (900 down & 105 up) I seem more prone to bufferbloat. I can get A+ on waveform bufferbloat test, I still get lag in game. On max ping on download values, there’s a max of 280ms. So I started using LibreQoS Advanced Test. It feels like it’s stricter than waveform. It grades download, upload and bidirectional (when both are maxed out) it reported I had A+ on download and upload, but B grade on bidirectional (33-50ms added). When I got all down to A+ grade and 0ms added latency my connection was much better.

That's great thank you very much, I'll pass it on to the team