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It looks like you're in the UK but trying to connect to the Americas on Battle.net, do you get the same issue when selecting EU?

Nope

Are you using a VPN at all?

Its in Settings > Troubleshooting > Advanced

I was thinking about swapping the cable to let yall know if that was a problem too. I’ll try one at a time and then let yall know. Also how do I get the “logs”? I’d like to think I’m Davis goggins but to be honest idk where they are.

Go to Settings > DHCP > Add Rule > Select a device and save, repeat for all your devices. Also in DHCP settings set the lease to 10,000. Make those changes, reboot the router from the interface and see if it happens again.

No It’s been an intermittent issue, no change has happened on my end .

Any updates on this? Mine appears to go out at scheduled times daily.

When did it start happening exactly? Did you change any settings/physical setup prior to it happening?

When connected to the AP Directly to ONT , Im currently on V4.0.645 and Disabling Smartboost doesn’t also work

An AP connected to the ONT after removing the R3 or when connected to the R3? What firmware are you on currently? If you disable QoS fully from the SmartBOOST menu do you get the same issue?

No so WiFi using a Access Point but for Geo filter I deleted my device and unselected all blocked servers

It's not always reliable as the servers used are hardcoded on the router but they do change. Best to change/find the percentages that work best for you manually

When you connect to the WiFi on the R3 it works? How did you disable the Geo-Filter exactly?

Hm well whenever it finishes nothing changes? Everything stays at 100% and it gives me no information on the tests

I only have my ONT connected to Duma R3 , but if I connect using WiFi or mobile hotspot it will work

That's not a malfunction, it's designed to disconnect everything from the internet when running the test. You don't need to do the tests everyday. You can also test your speed elsewhere and adjust the speed on the router if needed and adjust Congestion Control which is what the Auto Setup does.

I responded to your other post about this, it's not related

Yes we're working on some big features which are taking up a lot of resources, it'll be worth the wait

That's just when you load up the game, it'll ping all the available servers but doesn't show the servers within your radius at that moment.

Do you get the same issue when connected directly to your modem?

Added

Hello, I currently use a xr1000v2 and I have had it for about 3 years I believe. It's starting to have major software malfunctions. Even after several factory resets, the congestion control auto setup and built in network test causes the router to lose connection to my modem. I am considering upgrading to the R3 but it is a couple years old at this point. Is it worth upgrading to an R3 or should I wait for the R4 if that is coming soon? Is there anything i can do to fix the software on my xr1000v2?

That wasn’t resolved, only seeing 4 servers popping up when I entered the game. However, the heat map shows more servers around me. The Dallas one showing 23+ ping but I keep getting connected to servers close to New York or the west coast with an avg ping 62 and higher

almost a year without an update on this router? any reason?