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  2. That is what i thought, the bt smart hub 3 was awful, kept cutting everyone off the wifi constantly so i just did away with it, these new build houses came pre-installed with bt and hyperoptic, first year we had to choose either as no holes were allowed to be drilled, subsidence and all, after that we can choose. But yes all the problems with the 2 routers being mortal enemies are over :).
  3. Good to hear, thanks for the update! You can ignore the built in speedtest, it's using servers that may not be the closest to you so if you're getting expected speeds from a normal speedtest then the router isn't limiting you at all.
  4. No there is only one DumaOS 4 update for the R2 currently, the next one will be the final update for it
  5. I think you can update, it's quite a stable update which is why we made it a public one
  6. It's not mislabelled as BO7 we just haven't tested the new game yet, we're aware of it not pinging and we will be updating the cloud. It won't affect your ability to use the Geo-Filter though.
  7. Today
  8. is there even a new firmware update other than the 4.0.258?
  9. ماذا حدث؟ هل تم حل المشكلة؟ هل تنصحني بتثبيت التحديث؟ ما زلت مترددًا، فأنا ألعب *كول أوف ديوتي* وألعابًا تنافسية أخرى، وأستخدم اتصالًا سلكيًا (كابل إيثرنت) وشبكة واي فاي بتردد 5 جيجاهرتز. ما زلت مترددًا بشأن التحديث.
  10. Yesterday
  11. Hi Netduma Team, I am having a major issue with the ping heatmap on my Netduma R3. the router hasn't updated the server list for the new MW4. instead, the game appears mislabeled in the dropdown menus as "call of duty: Black ops 7. Because of this database error, all game servers on the list are completely broken, showing as "N/A -1000ms". I have already tried clicking on "Resync Cloud" and doing a full factory/hard reboot of the router, but nothing changes—the servers remain unreachable on the Heatmap.
  12. I decided in the end to do away with the bt hub all together and put the netgear router in PPPoE mode but now i have hit a new problem, i have shut down QOS because i know there was problems with that in the past limiting internet speed and if i test the speed via the xr500 i can only get a maximum of 500 mbps but if i do a speedtest online it reads as 930 mbps, any ideas ?, thankyou for your help by the way fraser i would of answered sooner but have been doing alot moving into our new home. Doing it this way as well has cured the problem of not being able to get into the router, win win.
  13. I think that will be the maximum you can achieve for the moment then. You could try swapping ethernet cables as you mentioned and putting the R3 in the gateway DMZ instead of using bridge mode but otherwise that's the maximum for now.
  14. The XR doesn't have Ping Optimiser specifically - it has auto setup which is similar but built differently and speed test the XR does have the NTGR speed test but that's not the one the app would use. Ping Heatmap will be updated via the cloud.
  15. If you're playing on console you don't as it adds as a console and so will apply to any game you play. On PC if its not covered by the general options then changing the device type to a console on the Device Manager so you can add it as a console to the Geo-Filter would be needed.
  16. The best connection quality what you suggested would be correct but if you want your maximum speeds then the Eero in front would be needed, it's whatever your preference is
  17. Business to Business
  18. How do you add a game that is NOT on your choose game list⁉️
  19. That's with CC on 100% same speeds pretty much if it's 95 or 100
  20. Last week
  21. Still optimiser don't work, speed test or ping heatmap. Looks like now it's discontinued features have stopped working
  22. So do you recommend to put the eero in front of the r3 instead?
  23. What is B2B?
  24. You don't have to do that, the only reason to do that is if you don't want it auto updating the router. You can go to their latest firmware version as it will have security fixes and it will have that version of DumaOS built in.
  25. Make sure you're trying via ethernet and using a web browser in Incognito mode, connecting via HTTP not HTTPS (some browsers force HTTPS) and if that doesn't work try via the mobile app instead. Do a reboot before each try.
  26. Put Congestion Control to 100%, what speeds do you get then?
  27. You have Early Access already https://forum.netduma.com/forum/151-netduma-r3-early-access/ but the latest public version is also the latest EA version too. Optima is our B2B offering, some aspects of that the R3 already has.
  28. When we're able to test the game we'll add it but CoD servers are usually all in the same location so that probably won't change and it tends to work pretty well without our input right away on the Geo-Filter. That's great to hear!
  29. Usually that is what I'd recommend yes but given your speeds you would be sacrificing half of it and it may not be necessary to do so
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