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  1. Yesterday
  2. So when the servers are down like this , then that's a wrap I can't get into that server ? And the other thing you said meaning that after my ping is optimized I can still play by it automatically putting me in low ping servers for COD? Even though the game itself will show I higher ping , like if I'm on 19 and the game is loading me into a let's say 57 will I still be on 19 or what the room is at 57?
  3. So I have a 2 pc setup. My stream PC bypasses my R3 straight to the modem. My gaming PC is plugged into the R3 how can I manage the R3 from my stream pc via external IP?
  4. The only reasons for that are cache/cookies based, incognito wouldn't save it at all for example and there are no separate options to force an automatic login unfortunately. Some browsers do force HTTPS by default as well. It's the NTGR login system so its not something we could identify the cause for either.
  5. This is a support forum, I wouldn't base your decision to downgrade based on issues other people are having because you may never experience them and actually there are much fewer issues on this firmware than previous versions. If you are having issues then I would suggest making a topic for them and we can look into it but yes you can downgrade at any time just download a previous version and upload it to the router as you would normally upgrade. Yes we will do a Ping Heatmap update.
  6. The servers are specific to the game so if CoD is down it's down, it's not possible to play it and Ping Heatmap is just a pre-compiled list of servers it's not a requirement for any of them to ping for you to be able to play or use the Geo-Filter. It's just meant to be a guide to help you identify where the closest/low ping servers are but if it's not working it doesn't mean you can't play a game.
  7. Ah okay interesting, it usually takes a newly hooked up connection 2-3 weeks to properly settle but if they're still actively messing with it then it kind of makes sense, yeah likely the XR doesn't really know what to do in that situation.
  8. Last week
  9. Does it work for any "add game" title for example if I'm on cod and no servers is up for that game but another server is open with good ping on another game, can I join that server and still play cod on that server even though it's under a whole other title? Example: cod servers are down but apex is up, can I still play cod on apex servers? or do I have to wait to the ACTUAL server pops on the ping heat map?
  10. For the last few months my Dumaos has been logging me out of the browser, I dont know what has changed, personally I didnt touch any settings. I have an XR1000, I was with BT last month and now with community fibre but not with a shared connection.I have tested on 4 seperate browsers including the Android app and it happens on all of them. It is not using https, I have verified that already, its not the browser cache as I tested it in brand new browsers and incognito mode. As mentioned before the Android App does it too so it must be something with the router. It happens with the older firmware and the current up to date one. Please for the love of god someone help me with this its driving me crazy.
  11. bom dia meu amigo tudo bem ? tenho notado muita reclamação depois da ultima atualização do R3 muito tópico de reclamações eu consigo voltar pra a versão antiga ? essa ultima não esta bom, se puder corrigir mapa de calor do call off duty esta off-line agradeço bom trabalho
  12. I disconnected the xr500 anyway for now for test purposes and we had another minute drop but this time when it came back on we still had full speed, it appears to be like a daily thing that bt are sending down the line, we have bt and hyperoptic guys around this site every other day as there are still about 60 houses left to build on this plot and each house comes pre-installed with hyperoptic and open reach, wondering if whatever they keep sending down the line the xr really does not like and somewhere it keeps restricting the speed on it to like a backup line with lower speed. Gonna see how it goes because obviously i prefer to use the netgear as i can control any device connected and shut them off when needed, cannot do that with a smart hub 3, when i do hook it back up though i for sure will upload the logs for ya.
  13. If you do get an engineer out then connect the BT hub back and disconnect/remove the XR immediately and don't even mention that you're using another router. With the XR connected though if you grab the logs when it happens I can take a look and see if there is more information about why it is happening
  14. Yes that's right
  15. Should hopefully be done today
  16. Oh ok so bo7 is the same type of servers that other COD games play on homie?
  17. I was wondering the same, its getting a little frustrating.
  18. Hello , there are some update for the topic ?
  19. Could i also get access for my R2? Thanks in advance
  20. I have had it on dial on demand and they are still doing it, for whatever reason the internet keeps going down for say a minute and when it comes back on again it is restricted to exactly one tenth of the speed, have no clue what is going on with it but i can guarantee bt will blame it on me not having their router plugged in lol, gonna have to get one of their engineers come out i reckon as they are persistently cutting it off and reducing the speed somehow, only way to get the speed back is by turning off their connection box where the fibre comes in to reset it.
  21. There isn't really any data you can get from the router including the IP directly to help with what you're asking and traceroutes can be quite unreliable. ALL devices should be connected to the R2 for QoS to be most effective, even if you think other devices aren't being used background updates could affect you - how have you set Congestion Control? If you're experiencing it without the R2 in play then I suspect it's more of a location issue in relation to the closest servers. What you found with phone data does make sense, you likely had a ping where lag compensation started working in your favour or the servers you were on had less load. Force servers slightly further away with the Geo-Filter even if they have a higher ping and see if they play better for you.
  22. It's been moved to the developer options in troubleshooting settings
  23. I covered this in your previous topic on it: "If you're playing on console you don't as it adds as a console and so will apply to any game you play. On PC if its not covered by the general options then changing the device type to a console on the Device Manager so you can add it as a console to the Geo-Filter would be needed." You could also select BO7 as it will work the same.
  24. Hello, does new update remove strict mode?
  25. How can I obtain the actual game server IP for an active PS5 match on R2 firmware 4.0.258? The Geo-Filter only shows the host location and Server ID. I want to compare traceroute and latency measurements to the same endpoint over my FTTH connection and mobile hotspot.
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