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I’m a fellow Zen user. 900/105, Open reach. I wouldn’t trust ping optimiser too much. One time it told me 7ms like yourself, the second run said my ping was perfect at 100ms. I’ve managed to get a+ manually. I’m using pppoe but also found fritzbox, I found fritzbox in middle wasn’t ideal. Before testing make sure house is quiet and no downloads are taking place. I would suggest the following: 1)) I strongly recommend going in and switching your mtu/enter in 1492. I had lag and changed only mtu and it improved things. 2)) Hardwired into your R3 - go to Speedtest.net and pick zen from the test servers, do about 3. Go to Speedtest on dumaos admin page > click on three dots > advanced > manually enter the avg download and upload. 3)) Either going to router web admin address or Duma os mobile app. Open up ping optimiser and pick advanced (three dots and advanced again). Scroll down to the congestion control part, click on that you’ll see sliders. 4)) Then open another page on a pc/laptop/series x wired into R3. Google bufferbloat test. Pick waveform option. Starting at 95 and test. Then go down by 10 until you get no added lat. When you get good result, they advise to go up by 5 percent to see if you keep result. 5)) After getting no added lat, I usually do a test via wired device on Speedtest.net and fast.com to note that cc is holding up. Speedtest.net usually shows lat on all bits idle, download and upload. Fast.com will show 10ms unloaded and 15ms loaded. 6)) I would like to add that say 85 down and 90 up on cc, could look great on paper A+ no added latency but doesn’t feel great in game.

IPv6 should be fine on any version really but DHCP & DMZ would be best if you still encounter PPPoE issues on that version

DHCP & DMZ would be my recommendation if you still have issues with PPPoE

It will be because you're pulling the power to restart, if you restart any other way it won't do that

I don't know whats going on but it just seems to always go back to set up. I followed your instructions and after the pulling power restart it just always goes back to set up, yet ethernet and wifi with my settings are working i just cannot get to the desktop for the router i always get set up and it's bloody doing my head in lol. I got the R2 because it was cheap and i cannot afford the R3 at the moment. I will keep trying and i have messaged the person i bought the R2 off so now i will just keep trying hoping 1 time it works. Thanks.

É melhor dhcp e por o R3 na dmz do que usar pppoe no R3?

I asked which version has fully functional and stable IPv6 support—since bufferbloat is quite bad in the beta version—and what the best connection method is, given that PPPoE is inconsistent and sometimes requires restarts, regardless of whether the public or beta version is used.

What is the reason you're having to reboot the R3 exactly? Are you having any issues with IPv6?

To solve the reboot > setup loop after you've done the setup reboot the router from the interface, wait 4 minutes then access again, this will act as a hard save and then if you reboot again (presumably you're doing so via the physical button or pulling power) then it shouldn't go back to the setup. Try the upgrade immediately after a reboot/factory reset i.e. reboot/reset and try to access as soon as you're able to to initiate the upgrade.

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Can you also add me? I also have an R2 and R3 router and would love to be a part of the beta test!

Eu tenho ipv6 nativo do meu provedor ips, essa versão beta 4.0.1147 funciona bem com ipv6? Minha conexão é uma ONU em bridge e preciso de usuário e senha para conectar, alguém aqui sabe se gunciona bem e eu tenho um ipv4 fixo (público) ou seria melhor eu trocar para um ONT e colocar o mtz do duma na ONT alguém sabe a melhor opção pois mesmo com a versão beta as vezes preciso reiniciar o R3 alguém sabe sobre 9 que eu falei, alguma sugestão?

Hi guys, it's been a long time since i posted on here so hope this finds you all ok. I bought a used Netduma R2 the otherday and i'm having real problems just running thru set up because whenever it reboots i'm back to the set up 1st page again. So i thought it maybe needed a firmware update so i got the latest one (DumaOS-R2-3.3.280.sig), i started the upgrade and then it just sits there saying "Upgrade in progress" and it just stays there constantly doing nothing i had it sat there for a few hours and nothing. I have factory reset it quite a few times now but get the same outcome where in the end after a restart i am right back at the set up 1st page again. If i had hair half would be gone now, i really hope i have not been sold a dud by the person i got it off. Any help appreciated and if you need any details just ask. Thanks Note: Firmware on the R2 when i bought is 3.0.205 if that is any help.

There can be issues with PPPoE sometimes so if possible I'd suggest having the other router handle it, put the R3 then in the main router DMZ to ensure you don't have any NAT issues then connect ALL devices to the R3 and see if Congestion Control works better then. Ping Optimizer can be inaccurate so I wouldn't trust the values all the time, also by design it disconnects devices to ensure they don't interfere with the test, when finished they would reconnect. There are logs in Settings > Advanced > Troubleshooting. I've given you Early Access so you can try the firmware there: https://forum.netduma.com/topic/60946-new-r3-firmware-dumaos-401147/

Ahh that's good to hear, glad there was a solution, thanks for the update!

Follow this guide and that should resolve it for you: https://support.netduma.com/frequently-asked-questions/legacyfaqs/wifi-password-incorrect/

Added. Once you've upgraded fully I'd suggest factory resetting then you can re-enable those settings

Hello Fraser / NetDuma Team, I would like to report a possible R3 firmware/DumaOS issue. I have spent a long time testing different configurations, and I believe this may not be a normal setup problem. Network setup: Router: NetDuma R3 ISP: Zen Internet FTTP Connection type: PPPoE Speed: 900 Mbps download / 100 Mbps upload Firmware: DumaOS 4.0.540 Main issue: The Congestion Control function appears to have little or no effect. I manually changed the percentages (10%, 20%, 50%, etc.), but the Bufferbloat results do not change. It feels like QoS is not actually applying the limits. I have already tested: IPv6 disabled SmartBOOST ON and OFF Speed Test Bypass ON and OFF Congestion Control mode set to Always Different Congestion Control percentages Different Ethernet cables R3 as main router R3 as secondary router behind Zen router The result is basically the same. Another problem: When running Ping Optimizer, sometimes the R3 loses Internet connection completely. After several reboots it recovers. After recovery, the built-in R3 Speed Test sometimes becomes abnormal: Normally around 900 Mbps download After the issue sometimes only around 500 Mbps download Strange behaviour: Sometimes without changing any settings: Bufferbloat suddenly becomes Grade A Speed Test returns to normal Everything works correctly Then later, without any changes, the problem returns again. Additional observation: When R3 is used as a secondary router, the Speed Test ping was previously around 5–6 ms. After the recent instability, the same setup now shows around 7–8 ms consistently. I mainly use the R3 for competitive gaming (eFootball), so consistent latency and stable QoS performance are very important. Could you please advise: Is this a known PPPoE/QoS issue? Could Congestion Control be failing internally? Is there any Diagnostic Log I can provide? Is there an Early Access/Beta firmware available that I could test? I am happy to test firmware versions and provide feedback if it helps identify the issue. Thank you very much.

Thanks for the response, sorry for the late reply. After days of attempted troubleshooting I found out that it was actually that my ISP pushed a bad firmware update to a specific line of modems causing these dropouts.

So I just bought my first netduma r2 and the wifi password on the back keeps saying its not the right password when i try to connect

Can I get access to the beta 4.0? When installing do I turn Qos and other settings that I shut off due to disconnects back on before I install or after?

thank you!

You don't need to be incredibly accurate, speeds are always going to fluctuate so you can't be anyway really. I would just input the average speed you're getting with SmartBOOST on and leave it at that, then focus on adjusting Congestion Control and SmartBOOST to optimize your connection as much as possible.

Nothing more specific than what you would usually do and you can just use the CoD showing on Heatmap as it will almost certainly use the same servers

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