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Salve...dopo giorno che provo e riprovo...nulla ...sempre Milano o Torino...non so più che fare

Hi Fraser can I have access to the firmware for my R3?

The page won't load the option to apply the firmware. I click on any option and the page doesn't load. There's no way for me to apply firmware. It seems there's no way to do it anymore.😔

You can upgrade the firmware directly from that support page so try that please

That's fine then. No that's not true, you're not going to stress the system too much by lowering the percentage lower than 90%.

I tried resetting it by holding the button for 30 seconds while it was on, without success. Then I turned it off, held the reset button and plugged it back in, holding it for 30 seconds, but it doesn't respond to anything, neither network nor web interface. I tried accessing it through the indicated support page(http://192.168.77.1/dumaweb#!/support) without success. After a minute and a half of being on, all the lights go out and it restarts, in an infinite loop. WhatsApp Video 2026-06-10 at 19.59.13.mp4

Então boa tarde, eu uso uma ONU em modo bridge e o Netduma R3 está conectado a ONU e eu recebo um ipv4 fixo (público) somente o PS5 está conectado ao R3, o WiFi eu não uso durante o jogo! Outra questão eu li que se eu tenho 500 de download eu não preciso forçar o R3 com 70%, 80% e sim usar 90% para não forçar tanto o sistema do R3 é verdade?

@jorgelcdYou can do a factory reset by holding the pin in the back for 30 seconds, common for any router. The good thing is you’re getting a response. You can alternatively enter the following URL and then factory reset as demonstrated: http://192.168.77.1/dumaweb#!/support. https://jam.dev/c/ea09f152-9f6f-444a-a9d0-51a275c1e56b

Good morning. I did it the way you said. I turned on the device and waited 4 minutes to try to access it. But the equipment is intermittent, like it's restarting. How am I going to update it if I can't access the settings that give me the option to update or do a factory reset? Everything indicates that a recovery needs to be done. Is it possible to do this on Netdumas?

https://test.libreqos.com/advanced/

Don't have the interface open while it's in the reboot process and definitely don't ping it constantly, it should be doing nothing but loading back up and then after that 4 minutes you can try to access, otherwise you risk interrupting the process and causing the issue you're seeing. How did you do the factory reset initially? It may be worth if it continues to delete the upgrade file from your PC, re-download it from the forum then re-upgrade to it, close the interface, wait 5 minutes, then factory reset, close the interface, wait 5 minutes and then access again.

If literally nothing else is connected to the router then no real need to use it. That being said if that means you have all other devices connected to your ISP router then you're not getting the best experience possible.

Good evening. I did what you asked, but unfortunately it didn't solve the problem; it persists. It's intermittent; suddenly the lights go out and it loses connection to Netdumas. I don't know what else to do. A video is attached for a better understanding of what's happening. WhatsApp Video 2026-06-09 at 20.13.15.mp4 logs (2).txt

Ou seja não há necessidade de por call of duty ou gamer se só eu uso a Internet detalhe eu não uso meu smartphone nem para Wi-Fi uso exclusivamente para o PS5.

I've given you Early Access with the latest version being here: https://forum.netduma.com/topic/60946-new-r3-firmware-dumaos-401147/ As above for MAC cloning

If you have any other devices connected to the internet/router when you're playing even if they aren't actively using the internet then I would recommend it. A single background update on your phone etc could cause you to lag in game without SmartBOOST to prioritize you.

Reboot from the interface, close the tab, wait 4 minutes then attempt access again please and see if it works.

MAC address cloning can be found by navigating to Settings > WAN > Advanced > MAC Address Cloning.

Hi i just upgraded from the r2 to the r3 this week. If there is an updated firm ware version may i please have access. Also i can not seem to find where i can clone my mac address. Could any one be so kind to help me. Thank you.

Ok thanks

É tão necessário assim usar o SmartBoost modo gamer uma vez que eu uso a internet sozinho e não tenho concorrência?

Hello, I have a Netduma R2 with update 4.0.258. Yesterday I did a factory reset, and when it started up, it began having this problem of not loading the menus. I can't open anything, not even the part to apply a new update. Does anyone know how to solve this problem? logs (1).txt

Si..ho incluso il Giappone ... Ok...elimino tutti i server che ho nelle liste... Riprovo e ti faccio sapere☺️

If you're not using the Geo-Filter then it's not going to be possible to get the best experience more often than not. Otherwise that leaves you with Congestion Control to attempt to get results like the above - just keep fine tuning/testing until you get the best values. Then SmartBOOST to prioritize the devices/services for gaming.

It needs to be updated via the cloud which is what we will do, it should be done early this week Please remove all the servers you have added to your allow/deny list - the filter allows/denies based on what is inside or outside the radius so for normal filtering it isn't needed but it is possible you've allowed or denied the wrong server - there are many there you've allowed that are outside your range. Also if you check Ping Heatmap there aren't any game servers in the locations you covered. Did you also cover Japan as I mentioned?