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Hi Fraser, thanks for the reply and advice. I’ll connect my PC directly to the bridge and see what happens, then report back. Unfortunately the Dasan antennae don’t detach from the device, it’s a ridiculous piece of hardware. Regarding the timeout option, I’ve tried to change this before but it’s a field that is prevented from being updated. I’ll confirm this when I’m home later but I’m sure I’ve tried to change it before and been prevented from doing so. A power cycle usually re-establishes connection on the bridge, but the problem re-occurs after this. So far the only thing that has sustained a consistent connection is the Dasan.

They're blaming it on a 3rd party router and when replacing the bridge device it seems to work so I think it if is that device then if possible I would directly connect your PC to the bridge device for awhile and see if the same issue happens. If it does then it's definitely the bridge device and they can't blame the router, hopefully they'd then do the right thing. If not then it's more likely the bridge device and XR don't play well together, in which case you may not want to but the Dasan may be the best setup to use - if you're using the XR for WiFi then perhaps you can remove the Dasan antennae for better aesthetics. On the Internet Setup page on the XR for the timeout option update this to whatever the maximum value it will allow you to enter is, apply, reboot the router from the interface and then see if it works better overall after that. How do you usually resolve the issue if the connection doesn't restore itself?

You have Early Access so you should use this firmware which is more up to date https://forum.netduma.com/topic/60946-new-r3-firmware-dumaos-401147/

No that's not possible and internet isn't required to access the interface. Use the IP address 192.168.1.1 or 192.168.1.1/adv_index.htm to reinstall the firmware or 10.0.0.1 if that's the IP

Impossible to say just based off the information you've given but it looks like you're on an outdated version of the cloud, the cloud is out of date anyway so we'll need to update that but regardless we don't know where you're from. If you're in Europe then it's more understandable, if you had local congestion at the time its understandable etc.

Good to hear, thanks for the update!

Buongiorno, dopo aver installato la versione firmware v 4.0.540 le funzionalità del test del ping e lo speedtest da router. non funzionano. uso connessione pppoe e ho provato ovviamente anche diversi hard reset, ma nulla.

Hi all, I was hoping someone may be able to help me. I've been hitting a brick wall for about 12 months with my ISP 4th Utility (they are truly one of the worst fibre providers out there for a number of reasons which I won't go in to). In a nutshell they provided me with an Icotera i5205-00 bridge device in November 2023, this feeds the fibre connection to my XR1000v2. When I first got it I punched in the supplied PPPoE details in to my router, successfully connected and had no issues with it until June 2025. Since then I've had intermittent connection drops, where the fibre light on the bridge device flashes and the internet light on the router goes red. Sometimes it comes back up on its own, sometimes it goes off again quickly, sometimes it's just one drop. There's no real pattern to it to be entirely honest. 4th Utility don't want to know and just end up telling me to go to my router manufacturer, so here I am fresh off of an extremely frustrating 2 hour 10 minute phone call with them. They originally supplied me with a Dasan H660GM GPON ONT router. It's ugly, the antennas are at ridiculous angles and I don't want it on my wall. As part of the troubleshooting I've been doing I left the Dasan in bridge mode connected to my XR1000v2 for a week and experienced no connection drops. In my opinion this identified the issue being with the bridge device, but they're refusing to send me a replacement and stating that the logs on their end indicate that the device is fine and it's a problem with the credentials which must be my 3rd party router's configuration (or something along those lines, I was so beyond frustrated that it's slightly difficult to recall). While on hold I checked this forum and thought it could possibly be related to the VLAN ID, I had to almost beg the person on the phone to check if there was one as he was outright refusing at first but he eventually stated that his senior said there is no tag. Can anyone suggest anything related to the XR1000v2 that could be causing this? The bridge device has no GUI or ability to be configured, and when it's connected to the XR1000v2 via the WAN/Internet port the only thing I have configured is the PPPoE credentials (see screenshot). When I have the Dasan H660GM connected instead I do not change any config in the XR1000v2 but I do configure the Dasan in to bridge mode on WAN0 with Tag 201 (see screenshot) which seems to work fine despite the ISP stating there's no tag (I also do not know if this is correctly set but, it works?). The only thing I can think of that's different from when I first started using the bridge device to now is that years ago the PPPoE credentials had a different username and password depending on whether you were using the Dasan router or the Icotera bridge device. They've since changed that and now it's one username and password regardless of which device you use. I have no idea if that's important or even relevant but I thought it was worth mentioning. Unfortunately I live in a block of flats and I don't have the option to switch to a better provider as 4th Utility installed their lines here themselves, every day I wish CityFibre had instead. Any help or guidance would be much appreciated!

I have internet but I can't log in to the router, I disabled abblock but nothing, is there a way to log in via ssh and reinstall the firmware?

The same thing happens to me. In my case with Battlefield 6. I think it may be the inconsistency of the network in peak demand hours, periodic maintenance, etc. or fine-tuning well from the modem or ISP. Many relative variables.

Can someone explain why the Call of Duty servers are showing such extremely high ping? Is this an Activision issue, or is it something that can be improved by my internet service provider? Definitely, it's impossible to have good matches like this. 😮‍💨

Ciao... Scusami..ho attivato il filtro geo e sembra tutto funzionante.. adesso si collega di server evidenziati 😊

I've not heard anything back yet, as soon as I know I'll let you know

It won't show you the game server you're connected to until you actually start searching/get into a match. Also you have filtering disabled so it's not using trying to get you games in any of the areas you've selected

Any news? Did you manage to get access?

in the 1st picture when i open EA FC and it;s connecting to ea servers it says that my ps5 is online and choosing a server, and after 5-10 seconds it returns back to OFFLINE (2nd picture) and i get no signals from dumaos on which server am at, but the game working properly and connected to servers

Un faux positif si tu veux !

Ah d'accord merci beaucoup pour vitre aide et votre patience !! ❤️

OK thanks.

They weren't able to on Friday and aren't available at the weekend, they'll try again today and will see if there is an alternative if they're unable to.

NAT is not something the Geo-Filter can cause being open or moderate. You either have an Open NAT or you don't. You do have an Open NAT. The Geo-Filter blocks the server to test your NAT - it's not causing a moderate NAT. The test because it is unable to reach the server defaults to showing moderate. When it is able to reach the server i.e. with the Geo-Filter disabled then it is able to show you Open. This does not mean you only have an Open NAT with the Geo-Filter disabled and Moderate with it enabled. The NAT is open in both scenarios, it is just the reporting that is different. @Krush can you translate what I'm saying please?

Good afternoon. Did you manage to get access?Is there any estimate of when they'll be able to access it?

C'est la seule chose que je peux faire dans le jeu pour voir le type de nat. Je n'ai pas d'action de test. Déjà que Fraser m'a dit dans le passé que le test de débit du dumaos etait un faux résultat négatif, aujourd'hui vous me dites que mon jeu vidéo se trompe et qu'il s'agit dun faux nat modéré.....le jeu ne se trompe pas!!!!!! Voici le test de connexion alors que j'ai la fibre avec 2,5 GB (je sais bien que le xr500 plafonné à 1 Gb) Je veux bien croire que ce test de connexion est défectueux, mais en revanche, si mon jeu dit que je ne suis pas en nat ouvert, c'est totalement vrai!!!

C'est la seule chose que je peux faire dans le jeu pour voir le type de nat. Je n'ai pas d'action de test. Déjà que Fraser m'a dit dans le passé que le test de débit du dumaos etait un faux résultat négatif, aujourd'hui vous me dites que mon jeu vidéo se trompe et qu'il s'agit dun faux nat modéré.....le jeu ne se trompe pas!!!!!! Voici le test de connexion alors que j'ai la fibre avec 2,5 GB (je sais bien que le xr500 plafonné à 1 Gb) Je veux bien croire que ce test de connexion est défectueux, mais en revanche, si mon jeu dit que je ne suis pas en nat ouvert, c'est totalement vrai!!!

Il n'y a pas d'action de test de nat dans warzone, mais juste fiche de consultation de l'état des nat et de la connexion. Et lorsque j’ouvre cette fiche de renseignement, il n’y a rien sur la carte du géofiltre qui indique un problème. Mais juste un ou deux ping qui ne causent aucun problème. Aucun serveur qui pose problème. Soit je ne comprends pas ce que vous voulez dire par tester les nat, soit cette technique ne fonctionne pas. Donc les nat sont indiqués ouverts dans le jeu lorsque le géofiltre est désactivé, mais je suis en nat modéré lorsque le géofiltre est activé. Que puis-je faire pour être en nat ouvert s'il vous plait ? Je ne crois pas un seul instant qu'il s'agisse d'un faut modéré, puisque c'est le jeu lui même qui dit si je suis ouvert ou non ! Il y a bien une solution, si non c'est une aberration le dumaos