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I tried 1.1.1.1 still has packet loss I tried ping plotter dns still the same. I’ll post them all in about an hour. The issue is coming from netduma r3 because any other router I use no packet loss

Thanks and you!

Thanks Hope u have a Good Day.

Use a local website rather than google e.g. a news site and with the 2.5 interval what do you get? Can you post a 10 minute plot of that please?

Added https://forum.netduma.com/forum/144-netduma-r2-early-access/

Early access to Duma OS4 on NetDuma R2 please

I still get packet loss no matter what I set the interval. ISP modem to pc no packet loss. ISP modem to tp link router to pc in bridge mode no packet loss. ISP modem to netduma r3 to pc in bridge mode I get packet loss. It was never like that recently started

You've got the interval set too low, even PingPlotter themselves say that setting is likely to show packet loss. What do you get with the default 2.5?

Switched out cables still the same. No packet loss from my isp modem to my pc but if hook up isp modem + netduma r3 to my pc I get instant packet loss

You said the hops are showing packet loss but does the bottom graph show packet loss? Can you provide a screenshot of the results please? Based on what you said I'd suggest switching out the cable connecting the router to the modem as it may be a simple fix

The latest public firmware from NTGR for the XR1000 has the beta version of DumaOS so that's not needed but I've given you the R3 Early Access https://forum.netduma.com/forum/151-netduma-r3-early-access/

Where are you losing the packetloss in your pingplotter test? If its not in your house (with a 192 address) then it's down to your ISP to resolve.

Have you reset or checked if you have an update on your modem?

My netduma r3 was working fine up until a month ago I started getting packet loss. I ran a ping plotter test to 8.8.8.8 and all hops are from 12%-20% packet loss. My modem from isp is on bridge mode. If I connect from my isp modem straight to pc I get 0 packet loss on all hops. I factory reset my netduma r3 turned on and off smart boost I tried everything I get packet loss if I use it. What is causing this issue???

Hi Netduma team I have lost my access to beta firmware for my x1000 and R3. Can I please get it reinstated. @Netduma Admin @Netduma Fraser

Speeds is a common starting issue and almost always resolvable, it's nothing to do with PPPoE in this case

Isso já é um problema antigo da netduma e o Fraser e a turma não conseguiram resolver até hoje, e promete atualização futura com melhorias, só que ninguém sabe se ela existe de verdade ou se é para esse ano ainda. Resumindo: temos que se contentar em ver outros roteadores nos entregando velocidades contratadas enquanto netduma fica baixando nossos down e up. Sem contar o resto dos problemas de PPPoE. O roteadores bem mas baratos entregando velocidades contratadas e sem bugs de pppoe

Could you provide a video going through the different pages of the router or sequential screenshots please of how you have things setup? I think in this case it will help narrow down some things. What I'm particularly interested in is: Geo-Filter Congestion Control/QoS Device Manager System Information Settings > Internet Setup Settings > WAN Setup Settings > LAN Setup

I mean where are you running the speed test, using the built in router speedtest, speedtest.net etc? Was there a previous router you were using? If so take the MAC address from that and make the R3 use it instead in Settings > WAN > Advanced, once set reboot the router from the interface, wait 4 minutes then check the speed again

Not working in what sense exactly?

.Hey At the moment, my geofilter isn't working on my Netduma R3. I've tried everything: restarting it, removing the device and adding it again, but nothing's worked.

Thank you for the follow-up. To answer your questions: · Where am I testing? I’m testing on my PC connected via Ethernet cable directly to the Netduma R3 (no Wi‑Fi for that test). I also tested on my phone connected to the R3’s 5GHz Wi‑Fi, and the speed is similarly low (around 130–176 Mbps). · Are all devices connected to the R3? Yes, all my devices (PC, phone, etc.) are connected to the Netduma R3. The Huawei 5G router is only used as the modem (with DMZ enabled to the R3). No devices are connected directly to the Huawei. What I’ve already tried: · IPv6 disabled on both LAN and WAN · UPnP disabled · SmartBOOST disabled · Congestion Control set to 100% with “Always On” · Speed Test Bypass enabled / disabled (no change) · Different Ethernet cables (CAT5e / CAT6) · Factory reset of the R3 Despite all this, speed through the R3 remains at 130–176 Mbps on both Ethernet and Wi‑Fi, while direct connection to the Huawei gives 350–450 Mbps. Is there anything else I should check? Could this be a configuration issue with the R3 itself? Thank you for your support!

I do not see any servers that are blocked. Prior to the intermittent outages becoming full-time, I never experienced any of this type of odd in game behavior. Since switching modems, however, all but one device are showing up with an IPv6 address. Previously, it wasn't uncommon for my phone to show up twice, under the device manager section.

Where are you testing the speeds specifically? Are ALL devices connected to the R3 or do you still have some connected to the Huawei? It's very unlikely to be hardware.

Thank you for the suggestions. I have tried the following: · Enabled Speed Test Bypass in Ping Optimizer > Advanced. · Entered my expected speeds (450 Mbps download) in Settings > Speed Test > Advanced. However, I’m still seeing the same issue: · When my PC is connected directly to the Huawei 5G router, I get 350–450 Mbps. · When connected through the Netduma R3 (with DMZ setup and IPv6 disabled), I get only 130–176 Mbps. I am testing via Ethernet, not Wi-Fi. IPv6 is disabled on both LAN and WAN. UPnP is disabled. Congestion Control is set to 100% with “Always On,” and SmartBOOST is disabled. Speed Test Bypass didn’t change anything — the speed remains low through the R3. Could this be a hardware issue with the WAN port, or is there something else I should check? Thank you for your support.