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Yeah i did the full reset of the router and it works now.

Okay let me check with the team on the best way to get access and I'll come back to you

Check the IP on the console itself and then check on the Device Manager of the device you think it is, do the IPs match? If not find the one that matches, rename it then add that one to the Geo-Filter.

I tried to run the command you were envious of, but it seems it wasn't successful. Please attach a screenshot after running the command. I have a PC connected to it; if you need access to it to try something, I can give you access. I just need you to tell me a preferred time in Brasilia so I can assist you.

Its saying my playstation pro isnt connected but it is. This randomly happened and i didnt adjust or change anything. The troubleshooting actions i have taken were deleting the old geo gilter and making another one, resyncing cloud, turning my playstation off and on again. None of those have fixed my issue.

Right click the page > Inspect Element > Console and paste this command: long_rpc_promise("com.netdumasoftware.settings", "remote_access",["true"]) press enter and it should come back with a response. Let me know when it's done and then reply back here from a device connected to the R2 please and we'll attempt a remote upgrade.

No, I can't access anything.

Are you able to go to Settings at all like this?

Good morning. I unplugged it for more than 24 hours and accessed it through the link you sent. Attached are screenshots showing the connection through the indicated link.

A difference in connection quality no not really, it's more to ensure you can connect to everyone properly but with moderate its fine.

Somehow you're using the country selector and a custom polygon, you do not need to use both and could be the source of the issue, use one or the other. It's essential the Geo-Filter is enabled before the game client or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working.

It's recommended to factory reset after upgrading, if you do that it will resolve the QoS error

Hey, I'm playing Warzone and my NAT type is Moderate. Does switching from Moderate to Open actually make a difference? Is there any benefit to having an Open NAT?

This was also during a game, I was connected to a Texas server

These last 3 pictures are during a game

Here is a picture

As an added note, I have tried Firefox, DuckDuckGo and EDGE browsers with the same results.

Team, I just updated the firmware and am now getting an RPC error when using QOS. This occurs whenever I try to change the status between automatic/always/never. Please see attached screenshot.

There is no 'recover' option per se, can you provide a screenshot of what you get here? http://192.168.77.1/dumaweb#!/support Unplug the router from power for 24 hours, plug in, then wait 4 minutes before accessing and see if you can access normally.

I'll add it to the list!

Please provide a screenshot of the Geo-Filter page showing what you see when this happens

That's normal and to be expected, you can ignore it

Added - we're just focusing on the software at the moment so I couldn't say when that might happen

I bought the Netduma R3. I’m familiar on how to use it. It’s similar to the netgear nigthhawk R1000. When I want to play in the east cost I change my geo-filter location and set a radius. But when I play warzone, it still pings me to my location, not the radius location I had set. How I do fix this issue?

When using the DumaOS dashboard the XR1000v2 router MAC Address is off. The last two characters in DumaOS are BB yet the last two on the sticker on the router are BA. Does this make a difference when selecting "Use this MAC Address"?