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Tried but still the same outcome. The interface partially loads then message "try again in a minute" appears.

Yes you're right, thank you for that image it's really helpful, I've passed it onto the team as they will need to make a cloud update to fix it, there is nothing you can do on your side so you can upgrade back to the latest firmware version.

If there stuttering is caused by traffic that those two features would have otherwise prevented then they would be relevant and make matters worse when disabled. Set Congestion Control to 70% for download & upload with Always selected. Keep your gaming as a priority but remove the PC prioritization. Lets see if that with the lease time helps. Also setting reserved IPs for devices would be a good idea as well.

Okay thanks, the router is limited to 1000Mbps as is and the routing aspect will take at least 50Mbps off so the max you'd get is 950Mbps on the R3. How have you setup Congestion Control/SmartBOOST?

We need to update the cloud that's all, nothing to do on your side and it won't affect your ability to use the Geo-Filter.

As above, I'll leave it up for now but Netduma can not take any responsibility if you install this firmware on your router and it causes you major issues as it is not an official firmware version.

Steady Ping doesn't work 100% of the time but in your case it's unable to ping the server so it's going to have a hard time determining what your ping should be to ensure it gets in that range you expect. There isn't anything you can specifically do about it, game servers don't always respond to pings, we try to be clever to workaround it but it doesn't always work. Also in most cases the simple option for Steady Ping would be enough.

You could use it in that setup but you won't be able to effectively use QoS which should be fine considering the speed you have, just try to limit any devices connecting to the Eero from downloading as that would negatively effect you. You'd basically just be using it for the Geo-Filter in that configuration.

Factory reset and then try to upgrade as quickly as possible and it should work

The DumaOS app continues getting updates but the XR500 doesn't so they can be out of sync in that respect, we try to do what we can to keep them working together but the XR500 doesn't have our version of the speed test. Ping Optimizer the servers are hardcoded onto the router so if they're down then it won't work, doesn't mean it won't work just that it may not work all the time. Make sure you're on the latest version from NTGR and a factory reset would then be good and see how you get on.

Question: when is mw4 will be added to the filter I know the MP ain't out yet BUT dmz is as you know , so when will be added? Cz right now I see is bo7

Of course, no worries, let us know how you get on!

I have my r3 connected to my eero main router . so my setup is like this fiber>eero>r3. only devices i have connected to my r3 are my two gaming pcs and they are hardwired. I have the wifi turned off on the r3 and i use the eero mesh routers for my other devices in house. everything is working fine but im getting -1000 on alot of servers besides one server. It only does this for call of duty black ops 7. All other games ping heatmap works fine. Also the eero mesh router does not have a dmz setting so i cant put my r3 wan ip address into the eero dmz setting

thats ok, I fixed it myself and repackaged the latest image with the fix and loaded it on my xr 500 and its working fine I'll slap it up here but everyone pay attention below: I AM NOT OFFCIAL, OR PART OF NETGEAR OR NETDUMA I AM A RANDOM INTERNET USER if anyone uses it, it's at your own risk because its put together by a rando on the internet and all that, feel free to stick it in ai to compare it vs the stock one and have it find the difference Don't be annoying to the dumaos team if you choose to try my fixed version, there is no support, you are on your own. Changelog: WAN DCHP client fix usr/share/udhcpc/default.script line 478 errant trailing space removed XR500-V2.3.5.152-fixed.img

Hello Netduma Support Team, I'm using a Netduma R3 with DumaOS 4, and I play Fortnite on PC. I'm experiencing an issue with Steady Ping when connecting to the Doha (Qatar) server. Steady Ping appears to be active and working in the DumaOS router interface, but the added latency is not reflected in Fortnite. My setup and ping results: Platform: PC (Windows) Game: Fortnite Server: Doha, Qatar Normal in-game ping: 43–46 ms Steady Ping buffer: 20 ms Expected ping: Approximately 63–66 ms Actual in-game ping: Still 43–46 ms The DumaOS interface indicates that Steady Ping is applying the buffer, but my in-game ping remains unchanged. My main concern is whether Steady Ping is actually applying the additional latency to Fortnite's game traffic or only showing it in the router interface. Is this a known issue with Fortnite on PC or specifically with the Doha server? Is there any setting, workaround, or firmware fix that could resolve this issue? Thank you for your support!

That's my speeds from gateway to pc. way better speeds

@Netduma Fraserhey Fraser i havent used the netduma r3 in about a year. Im about to set it up again. I have fiber internet and i currently use a eero mesh setup. I have 2gbps down and 2gps up. What is the most optimal way to integrate the r3 into my setup. Fiber>eero>r3? I only want my gaming pc to utilize the r3 and the rest of my house to use the eero wifi. Would the r3 be able to work good if the eero is my main router and r3 is connected to eero and both my pc’s are connected to r3 ?

Oh I didn't see my email, I posted here and there around the same time , I'll check my email well thx , if I have any other issues I'll let you know thx

Most likely he is on PPPoE connection. The new firmware prevents any changes in Wan, advanced settings when on PPPoE. Workaround: change your connection to DHCP, then in advanced settings make your adjustments, save it. Then change back to PPPoE.

I mean usually how do you have SmartBOOST/Congestion Control/Geo-Filter enabled? I don't think those features have anything to do with my issue, but my C-Control settings are Down: 90% and Up: 80%. I'm not using Geo-Filter. I've tried turning it on and off, but the freezing still occurs. SmartBOOST is set to Gaming Priority and my PC is prioritized. He means have you changed your DNS to use something else like 8.8.8.8 or are you using your ISP DNS/default? No, I haven't changed the DNS-Settings. I'm using default. Have you stopped using the ISP router recently or stopped paying for a static IP etc? Nope. Do you get the same issue if you connect directly to the ONT? From the beginning, I've had the R3 connected directly to the ONT. I'm trying to set the lease time to 10,000. Hopefully, it works.

Hi Fraser. What you suggested hasnt worked. I've been trying thru chat gpt also which suggests me sending you the following: My Netduma R2 is running firmware 3.3.142. Updating to 3.3.280 via Ethernet uploads the file but fails. The interface partially loads and displays “Please try again in a minute.” I increased R-App retries to 5 and rebooted, but the problem persists. DumaOS Updates is not listed under Installed Apps. This also applies with version 258 you suggested

Hi guys I been playing black ops 7 and something didn't feel right. I tried to log into my router and kept saying critical error recovery options I tried a few times to access it, after a power down switch off for 30 secs and back on I managed to access it, why did this keep happening? Also I load up app, speed test don't work, ping optimize don't work, geo filter shows nothing and yes I tried re syncing cloud and uninstalling app and reinstalled. Don't the two app and xr500 work in partnership anymore. Cheers guys

I add 0 server ! your database is probably out of date, what can i do? I factory reset this duma 5 times , downgrade the firmware to 3 versions, nothing work In my server rules there is 0 servers accepted and 0 servers denied you can see it in my last picture

I mean usually how do you have SmartBOOST/Congestion Control/Geo-Filter enabled? As not using them is likely to make the issue worse rather than better. He means have you changed your DNS to use something else like 8.8.8.8 or are you using your ISP DNS/default? Thanks for the log, it appears your public IP is renewing every 30 minutes, usually you wouldn't notice this happen but due to the frequency it is happening you're more likely to have instances where you do. Have you stopped using the ISP router recently or stopped paying for a static IP etc? Do you get the same issue if you connect directly to the ONT?

Okay so you reserved an IP address for it - is that IP still matching what the console network settings say? It still applies to look for the device that matches the IP of your PS5, it may not be named how you expect, it could be the PS4, if so just re-name it or it could be an unnamed/unknown device