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Hi Netduma team I have lost my access to beta firmware for my x1000 and R3. Can I please get it reinstated. @Netduma Admin @Netduma Fraser

Speeds is a common starting issue and almost always resolvable, it's nothing to do with PPPoE in this case

Isso já é um problema antigo da netduma e o Fraser e a turma não conseguiram resolver até hoje, e promete atualização futura com melhorias, só que ninguém sabe se ela existe de verdade ou se é para esse ano ainda. Resumindo: temos que se contentar em ver outros roteadores nos entregando velocidades contratadas enquanto netduma fica baixando nossos down e up. Sem contar o resto dos problemas de PPPoE. O roteadores bem mas baratos entregando velocidades contratadas e sem bugs de pppoe

Could you provide a video going through the different pages of the router or sequential screenshots please of how you have things setup? I think in this case it will help narrow down some things. What I'm particularly interested in is: Geo-Filter Congestion Control/QoS Device Manager System Information Settings > Internet Setup Settings > WAN Setup Settings > LAN Setup

I mean where are you running the speed test, using the built in router speedtest, speedtest.net etc? Was there a previous router you were using? If so take the MAC address from that and make the R3 use it instead in Settings > WAN > Advanced, once set reboot the router from the interface, wait 4 minutes then check the speed again

Not working in what sense exactly?

.Hey At the moment, my geofilter isn't working on my Netduma R3. I've tried everything: restarting it, removing the device and adding it again, but nothing's worked.

Thank you for the follow-up. To answer your questions: · Where am I testing? I’m testing on my PC connected via Ethernet cable directly to the Netduma R3 (no Wi‑Fi for that test). I also tested on my phone connected to the R3’s 5GHz Wi‑Fi, and the speed is similarly low (around 130–176 Mbps). · Are all devices connected to the R3? Yes, all my devices (PC, phone, etc.) are connected to the Netduma R3. The Huawei 5G router is only used as the modem (with DMZ enabled to the R3). No devices are connected directly to the Huawei. What I’ve already tried: · IPv6 disabled on both LAN and WAN · UPnP disabled · SmartBOOST disabled · Congestion Control set to 100% with “Always On” · Speed Test Bypass enabled / disabled (no change) · Different Ethernet cables (CAT5e / CAT6) · Factory reset of the R3 Despite all this, speed through the R3 remains at 130–176 Mbps on both Ethernet and Wi‑Fi, while direct connection to the Huawei gives 350–450 Mbps. Is there anything else I should check? Could this be a configuration issue with the R3 itself? Thank you for your support!

I do not see any servers that are blocked. Prior to the intermittent outages becoming full-time, I never experienced any of this type of odd in game behavior. Since switching modems, however, all but one device are showing up with an IPv6 address. Previously, it wasn't uncommon for my phone to show up twice, under the device manager section.

Where are you testing the speeds specifically? Are ALL devices connected to the R3 or do you still have some connected to the Huawei? It's very unlikely to be hardware.

Thank you for the suggestions. I have tried the following: · Enabled Speed Test Bypass in Ping Optimizer > Advanced. · Entered my expected speeds (450 Mbps download) in Settings > Speed Test > Advanced. However, I’m still seeing the same issue: · When my PC is connected directly to the Huawei 5G router, I get 350–450 Mbps. · When connected through the Netduma R3 (with DMZ setup and IPv6 disabled), I get only 130–176 Mbps. I am testing via Ethernet, not Wi-Fi. IPv6 is disabled on both LAN and WAN. UPnP is disabled. Congestion Control is set to 100% with “Always On,” and SmartBOOST is disabled. Speed Test Bypass didn’t change anything — the speed remains low through the R3. Could this be a hardware issue with the WAN port, or is there something else I should check? Thank you for your support.

Where are you testing the speeds specifically and is this over WiFi or ethernet? You'd definitely want Speed Test Bypass enabled to see the full speeds. Have you entered your expected speeds into the router?

Hello everyone, I need help with a strange speed issue on my Netduma R3. Setup: · ISP router: Huawei H155‑381 (5G) — connected via Ethernet cable · Netduma R3 in DMZ (R3’s WAN IP is in Huawei’s DMZ) · PC wired directly to R3 Symptoms: · When the PC is connected directly to the Huawei router (bypassing R3), I get 350–450 Mbps download. · When the PC is connected through the R3, I only get 130–176 Mbps download. · Ping is stable, Geo‑Filter works, but the download speed is capped. What I have already tried (following forum advice): · IPv6 disabled on both LAN and WAN of R3 · Congestion Control set to 70% / 70% and also tried 100% / 100% · Congestion Control Mode = Always On · Speedtest Bypass = OFF · Tried UPnP on / off (currently off) · Tried different Ethernet cables (CAT5e and CAT6) · Tested with SmartBOOST enabled / disabled · Confirmed that the WAN IP in Huawei’s DMZ is correct · Factory reset of R3 and reconfigured Nothing changed — the speed remains around 130–176 Mbps through R3. Note: I play Warzone competitively, so stable low latency is important. The speed cap itself does not affect gameplay, but I would like to understand why the router is limiting the throughput so much. Could this be a known bug, or am I missing a setting? Thank you for any suggestions.

Thanks for the update! So if like you said the fritzbox doesn't arrive by the time the service goes live and you want to connect the R3 up (presumably to an ONT?) then you'll need to use PPPoE. If you want to use the fritzbox and connect the R3 to that then the expose host option is essentially the DMZ which would mean that the fritz handles PPPoE and the R3 doesn't, it will just ensure you don't get any NAT issues using the two together. Pretty straightforward for the exposed host option, just entering the R3 IP or MAC address as far as I am aware but any issues with any of it do let us know!

Thanks for clearing it up for me. Static IP is part of the package, but thanks for clarifying what you mean about wan. My service is going live in 4 days time and router is coming in 4 days, so I may try to plug r3 in if it doesn’t arrive when I go live. As a temp solution, if it works it works if it doesn’t, it doesn’t. Hopefully it will be less than 24 hours just in case. I am not sure if you recall, but I did struggle with whole r3 in DMZ, just about manage to do it, haha. I’m a technical noob, so thankful for all your support. I am getting a Fritzbox from my isp. I understand you have to do an ‘expose host’ for the R3 to use it to do pppoe. Are you aware if setting this up is hard or straightforward?

That time is probably fine now. The peer thing is just how the server appears on the map, it doesn't affect connectivity or anything. Very strange you can't get a game with the Geo-Filter on - do you see any servers blocked when that happens?

So, it is currently Sunday, March 22, 2026. My current time is 01:44am. On my router, it shows as being Saturday, March 21, 2026 w/ a time of 21:40:08. The closest I can get, using the default netduma NTP server is Sat, Mar 21, 2026 at 21:04:40. What in the hell am I continuing to do incorrectly?

@Netduma FraserI actually had changed the time zone (automatically detecting time zone changes, too), and it's showing the correct date and time, for right now anyhow. I know this isn't a video game centered forum (which is great for me bc I'm learning a lot of valuable information, most of which wasn't even taught), but I saved 4 matches (well, just the last 3 min of each match) in case viewing them would have been of any value to you guys. My player is bouncing around, everywhere. My GeoFilter, when turned on, is unable to find a match, which was never the case. There was always matches being hosted on their chicagoland server farm, and even their Georgia server farm. One thing I noticed last night, though, when I had auto-ping host turned on, it would show up as a "peer" server type, but the IP would be registered with Vultr, AWS, and their other server group I can't recall offhand. Right now, though, the internet, including wifi, is working, so the important stuff is still able to be done during the day. The bad part is that there is absolutely no chance of being able to play anything online. Hell, I'm a solo player so I don't care about partying up, but I can't imagine things being any better in a party. One thing at a time......

That's correct, though you may not get the issue initially - that person didn't right away, was only after a factory reset it occurred. As in setting the WAN IP as static on the R3 might help, I wouldn't necessarily suggest buying a static IP purely for that purpose though as it's not a proven workaround.

No beta no, this latest firmware as well as the one you're on has the latest DumaOS version from us https://kb.netgear.com/000068422 The XR500 is end of service now so it's unlikely to receive any more updates unfortunately.

Thank you @Netduma Fraser On a separate note is there a latest firmware i should be on now? A beta perhaps?

Hi Fraser Thanks for information. So from what I read, you have to go back to older firmware and do a certain approach to get it to not disconnect, but you also noted you may not have an issue if you have a static ip? I have order a static one with my isp due to having nat issues with my current isp.

If the router is showing an incorrect date that can have some very weird effects on things you wouldn't expect - change the timezone/dst to ensure you're seeing the correct time in System Information, then reboot it from the interface and see if it's performing better.

That's great to hear, do keep us updated!

@Netduma Fraser @DARKNESS Any idea what this is all about? Specifically, the date. I don't care about the syn/ack DoS from Comcast anymore.