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Just had to reset my router because my PS5 get getting CE-118527-4. No idea why when it was fine for around a year. Now I’m seeing this? Any fix? Thanks.

Thank you I'll pass it onto the team to correct

https://kick.com/jedi4ya/clips/clip_01KNWW40SSSWCBJZMF5M92W1TG Just a little something with the right setting on the beta thanks @TODDzillaInLA for his setting videos and duma for the firmware.

You do know that that xr700 is better then the r2 it can handle more then the r2 just saying not going to lie man. I understand your situation. I understand where you are right now. Just like you, I have all the badges on the left side of my name of how many routers we've bought. How many routers that we have relied on and yeah there is a difference in The Customer Service that they have shown us throughout the years, just give them time. Have patience man like Frasier said I mean they have no control over the Netgear nighthawk side of things. But just trust like you trusted from the beginning (the r1). All you can do right now is set your settings and pray to God the next update is better. In time it will happen and I know we (the duma army) are relying on the product and the firmware that they provide. If it wasn't reliable then we would have moved on a long time ago.

We don't have any servers that would appear on the Geo-Filter/block you from playing, it's an authentication server for the game, you've done the right thing to allow you to play and we'll take the ID and add it to our whitelist. They change/update their servers frequently so sometimes this happens.

I am in San Diego, California. If I start the BO7 game with the geo-filter enabled, I cannot find a game. I noticed that the subject server was being hit. Therefore, I added it to the allow list and was able to start the game. Is this a Netduma server? If so, why is it not automatically on the allowed list?

Okay keep us posted! Make sure to do the reboot as well, if it is the lease for some reason then that should prevent it happening for at least a week

One is a desktop PC yes and the other is the ethernet for the PS3/Xbox360 that I swap around sometimes. I have changed nothing prior so these issues just randomly started a few days ago on and off. Thank you, I am in the process of changing the Random Hardware Address to Phone MAC or at least what that is the option on my oldish phone.

On the actual devices themselves, they're device specific settings so for example on the Windows PC that's connected to the WiFi, in the WiFi list when connected to the R3, click the 'i' top right of the connection and it will take you to the page you can disable Random Hardware Addresses. Same principle applies to the way you do it on a phone. The log may be reporting the ports reversed so could be port 1 = 4 and port 3 = 2, are those your PCs? Have any settings or anything with the physical setup been changed prior to the issue occurring?

If there is something we need to do to continue with updates then we will do so, a lot can change in a year so we'll keep an eye on it and pursue any action we need to

The 2027 Deadline: The FCC issued a temporary waiver allowing existing foreign-made routers to receive security and firmware updates until March 1, 2027.

Hi Fraser, The devices connected to port 1 & 3 are nothing in port 1 and port 3 is I think the xbox360 or PS3 I tend to swap the cable over depending on which console I decide to play. I'm not 100% sure what you mean, do I need to disable the Random MAC address option on the router or on the actual device(s) itself?. I'm just confused because it has been fine since when I installed the firmware months ago, it's only the past few days this has started. I asked other people in the household and apparently the disconnects are only happening to me, I already have DCHP at 10000 and reserved my IP.

Have any settings or anything with the physical setup been changed prior to the issue occurring? Is every device disconnecting when this happens or specific ones? I can't see much to indicate why a disconnect is happening just that it is. What devices are connected to port 1 & 3 of the router? For WiFi devices, windows & Android/iPhones for the WiFi connection it's connected to there is a Private/Random MAC address option, please disable this, then reboot the router from the interface, wait 4 minutes and see if it continues please.

It only applies to new routers so the router you already own will not be affected. You will continue to get updates.

R3 here, not concerned with hardware. Firmware updating is my question and concern.

Good afternoon, My R3 on firmware has been fine for months with DHCP at 10000 but recently it has been disconnecting near enough constantly for a few seconds then reconnecting, I've attached my router logs to this post to see if it gives anything away that could cause it. It is on firmware V4.0.645 and two desktop PC's have Ethernet and one desktop is Wifi, the rest are a console, phones and a desktop PC that are on WIFI. R3_2026-04-09T15_50_29.964Z_logs.txt

It only applies to new routers so the routers you already own will not be affected. In addition, we're not the manufacturers and so I'm sure that they themselves will apply for any permits that are required to continue being able to produce routers outside the US.

Hi, Any plans to circumvent the new restrictions, primarily firmware updates?

I've mentioned it a few times but we've been working on some big features which has caused delays with updates and not just for the R2. When the R2 was released it came with DumaOS 3, we never indicated at the time that meant it would get full compatibility with the next iteration of DumaOS but we're doing our best to give you what we can of it considering DumaOS 4 was developed on the R3 and the R2 hardware is significantly less powerful than the R3. I understand it's frustrating but it's likely the next update for the R2 will be the last so we need to ensure we get it right. NTGR mark their routers as End of Service when they feel the need to do so, there is nothing we can do about that unfortunately and we don't get 100% of those routers cost to continue development like we do with our own.

Great to hear, thanks for the update! That's really personal preference, it depends how much you want it to be prioritized over other devices, 5 will give it top priority overall

It's been a year and eight months since testing started, on the R2 and I'm wondering what you're planning to do. It seems like these guys might not be willing to help out. As a long-time customer, I've noticed a big change in the company's attitude. It looks like they might not be putting customers first anymore. This whole situation is pretty upsetting and disappointing. And remember that Netgear integration they told us was going to be the best thing ever? Well, now they don't even support it at all. They basically made you waste your money and time, and they're not even saying sorry for it. I'd tell everyone to download OpenWRT and get a mini PC; it does so much more than this Netduma ever will. Check it out, you won't be disappointed, and you'll have a lot of support from others on the forum.

I’d cap my bandwidth a bit below my actual line speed and keep QoS always on. I’d also lock my game device to a fixed upload and download to stop the big spikes.

Hi Fraser, I hope you and your team are having a good week so far. I manage to set it up successfully and I’ve kept my open Nat type. I found 80 down and 90 up was sweet soft, giving a+ rating with zero up or down added lat on bufferbloat test (Fritzbox was a B). On my old isp I had to go down to 60 percent to get rid of bufferbloat. When boosting ps5 device.should I set it to level 2 or level 5?

Good to hear! You might just need to fine tune the Congestion Control a bit more and ensure SmartBOOST is triggering correctly when playing