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You need to click the icon top left of the Congestion Control panel and there is an option that disables QoS fully

Still rocking an R1 from 2015 is impressive honestly

Thanks for the guidance on this one. Done as specified. I got it out of modem mode & was able to add the XR to the DMZ at 192.168.0.126. Results present similarly to when the ISP router was in modem mode. QoS fully disabled: It's a mystery to me. I'd be happy with the older firmware version but it seemed a bit less stable in other ways though speeds were better, running that in the configuration you just advised. For sure I'm happy for any other suggestions should they exist.

So for the Virgin hub they may have made improvements but in the past I've found modem mode to be a bit finicky. I'd suggest taking it out of modem mode then it will give the XR an IP address that you can find on the V Hub in the devices section or the same IP will show on the XR System Information page as the WAN IP in the Status box. Then put that IP in the DMZ option on the V Hub - it may be in security settings. Disable QoS in the Congestion Control menu fully and then re-test the speed.

Heya Fraser, Appreciate the response. That's fair. Although I can only speak to my experience & I have noted tangible differences in the firmwares. I've had a mission where I suspected it was ISP though the engineer that came to my home did the line test through the XR1000 & from their Virgin Media Hub 5. Full throughput on the router & as I mentioned half that rate from XR1000 lan port (when I opened the NAT type things did improve but it's depressed in comparison to prior firmware with secured NAT. There isn't a lot of flexibility the ISP's router fimware. I'll apologise I'm not to familar with DMZ settings or where I might get relevant addresses and figures for them. However, ISP router is in modem mode. Previously I did have my Nvidia Shield on the ISPs router & since reconnected it to the XR when I noticed it. It hadn't changed anything that I've noticed Also I did have QoS set to never & any Congestion Control distributions reset for this troubleshooting.

The only differences between the two are security fixes so there should not be any difference to how the versions perform, they're usually quite small so I'd be very surprised if it is the cause of the issue. The DumaOS version hasn't been touched between versions either. I don't think there will be any more updates planned unfortunately. Has QoS been fully disabled where it actually prevents you changing options on the QoS page? The DumaOS version from the beta is the one that's in the public updates now so you're all good on that front. What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g XR in its DMZ, modem/bridge mode Are ALL devices connected to the XR or do you still have some connected to the ISP router?

Obrigado

Call of Duty covers Warzone also, we made the decision to roll it into the one option as the server locations are the same. We did update Heatmap but they made changes and it became out of date again very quickly, we'll push another cloud update to resolve it and hopefully it'll last longer than a day this time before they make changes. Ping Heatmap and the Geo-Filter are completely separate features, one does not impact the other. Ping Heatmap has a pre-compiled list of servers it pings. The Geo-Filter only shows active connections so the Heatmap server list does not impact any active connections. So whatever you may be seeing with the Geo-Filter is not related, please let us know what the issue specifically is.

Yes it's likely but maybe we can boost it a little. You'll never get above 1Gbps on the R2 or the R3 for that matter as the ports are limited to 1Gbps.

Good response above - it's one of those suggestions that float about the internet but in reality won't make a difference and if it does then it's almost certainly a placebo

You own the R3 so you're on DumaOS 4 MTU is specific to your connection, you would need to test it to see what values you can use without getting fragmentation. Might be worth a switch back or testing others to see if they might be any better. Again I doubt these things will make a difference but worth a try

something seems off on the heatmap, a lot of servers not showing (incl. Frankfurt etc.) Can someone please check? GEO-Filter is not working at the moment.

I still have my R1 from 2015 that i purchased for Advanced Warfare.

"So, since the issue with the R2 not reaching maximum speeds is related to the hardware (CPU) limitations, does that mean this problem will persist even with DumaOS 4? Is it correct to assume that speeds above 1 Gbps will still not be achievable on the R2 regardless of the software update?"

Yes, that is exactly the same thing happening to me. Could someone from the team please check what is going on and let us know if this is going to be resolved?

Changing DNS is not going to improve ping or fix server issues. All it does is help you find information quicker. The closer a DNS server is, the better, and the more servers there are, the faster you get information. No, routers do not find the “best” DNS automatically—they just use whatever is given to them by default, which is typically your ISP’s DNS if you’re using DHCP.

I have the same issue + my GEO fence is not working when the Ping-Heatmap shows below picture. This is only the case for CoD. Can someone from the team check on it?

You'll note that here I have improved overall speed at 633 but RTT latencies don't seem ideal & it's still depressed in comparison to 1.0.2.82.

Hi again, I just wanted to offer some additonal evidence for my issue: Here's a speedtest from speed.cloudflare: Since the factory rest & viewing other articles on the forum I've since set nat filtering to open & configured my DNS (1.1.1.1 & 1.0.0.1) so here's some screenshots from DumaOS: I have QoS disabled for now so nothing extraneous would be limiting performance, I guess. Appreciate guidance on this matter. I've seen naterings of a beta firmware. I wonder if this would assist my issues without having to roll back.

"Hi Netduma team, Just wanted to inquire for some insight. I've recently needed to revert to the prior firmware version 1.0.2.82 from 1.0.2.86. It was depressing my performance significantly. I've made the same configuration on the prior fw. I get 1gbps and on the latest firmware I was getting depressed to 500mbps. Upon reversion, I am not getting fully what ISP router provides. 932-950mbps on ISP router via ethernet & maximally 820 via XR1000. I wonder if there's a particular advise you might be able provide? I'm happy to advise on any settings I have currently. With the understanding from the router speed analyster over 800 will present innacurately but shouldn't a speedtest be unaffected by this? Is depressed performance a known issuue on 1.0.2.86? Is there more fw updates expected? I feel like whatever vulnerability patch quoted in the latest fw could be depressing performance?" I commented this on another post but figured it might be better to create a new post. I've since upgraded back to .86 & performed a factory rest. I figured maybe it would be best to be on the latest FW for support

Olá a todos, alguém sabe se trocando o dns na wan, avançado resolve alguma coisa para call of duty ou o próprio Netduma R3 detecta o melhor dns automático? Alguém altera o dns ou é bobagem alterar o dns, o que fazer deixar automático?

my MTU was always set to 1500, i never changed it, if you have any recommended values to try, i could give that a shot for DNS, I’m currently using my ISP’s DNS, i used to use Cloudflare DNS (1.1.1.1 / 1.0.0.1), but switched back to my ISP’s DNS during that major global outage that affected a large number of online services in the past, and found that my ISP's DNS perform decently with minimal latency

How can you already download DumaOS 4? i want to try it out to and give feedback on it

What happened? Did they remove the Warzone servers from the heatmap? It only shows Call of Duty now, but they don’t seem to be working because when I check, none of them show as active.

Okay that's good that the high pings seem to be resolved. Given your location I'm not sure it's going to be possible for you to get 20-30ms as a lot of that would heavily rely on how good the routing is from your ISP, more likely it'll be you having that 45-50ms ping more consistently and be unaffected by any devices in your home but when Ping Heatmap has been updated you'll get a better idea of what the lowest ping is that you'll be able to achieve. That's it for Settings I would say, any adjustments would likely just be to Congestion Control but you can experiment with that.