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BTW, I apologize for doing this this way, but it helps me create a log that is visible to all of you poor souls stuck trying to help me out. So, I'm going to use mobile data to post, and timestamp everything. @Netduma FraserIf I had performed the factory reset properly, wouldnt I have needed to update my firmware? At the very least, I would have expected a prompt to create a new password, instead of the wifi password that comes assigned to the device? So, where I am at, it is 9:20pm. I am getting ready to initiate a full, proper, factory reset now.

@Netduma FraserSorry for always being here and then not. But yes, I did do a complete reset, and the jitter was 19ms I believe. Im going to post the pictures here because, quite honestly, I've got a lot going on, and would be dead in the water without all of your guys' help. I'm not kissing ass, I'm just letting you know I'm thankful. This first picture is the speed test run from Modem to computer, no router involvement whatsoever. On the bottom, is the picture of the speed test run from my cellphone, after being able to get online via Ethernet port, but not via WiFi. Damn it, I have more pictures that I can't find bc I didn't put them into folders on my phone, so it's just one big ass list of pics and I don't want to post the wrong thing.

The Netduma R3 is connected directly to the Opticomm/NBN connection box (no modem/router in between). The previous TP-Link router has been removed from the upstream connection. The R3 is now the primary router receiving a public WAN IP (125.x.x.x), so it is not behind CGNAT anymore and not in a DMZ. The PS5 is the platform I’m playing on, and it is connected via Ethernet through a wall port. The wall ports are fed from the R3 LAN ports via the home patch panel. Geo-Filter has been disabled during testing, and UPnP is enabled on the R3.

A VPN is likely to make it more difficult honestly but it may help force them. You don't need a computer, you could copy and paste from your phone I should think. What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode What platform are you playing on and how is it connected, via ethernet or WiFi?

Also, I’m using the app from my iPhone, do I need a computer to do anything? If I get a VPN, would I be able to copy and paste from my iPhone?

Thank you. Would a VPN help me connect? I can’t connect to any servers and it’s just odd since I know Australia has servers. I know Black OPs 4 is old but Black OPs 7 S02 just dropped and I can’t connect to any servers close or far.

If you did a proper factory reset there is a whole Setup Wizard that it would force you to go through before you can access the interface - you setup WiFi there yes. How much is a lot of jitter direct to the modem?

Edited to add: After registering the router a second time, bc it wasn't showing up under "My Products" or "Rental Products", I was able to get up and running, but I had to use a LAN port as I would for gaming, to establish a connection long enough to set the router up. I am pretty sure, given what you've told me, i believe I should go back in and do a proper factory reset, bc I only held the button in until the router turned from a solid white bar, to a solid orange bar, then power cycled everything again. I'm just now realizing I did change the network name, but I didn't change the PW, which, a proper factory reset would have forced me into doing. I may be wrong, but, can somebody confirm or dispute that for me? I do have internet right now, but gaming on it, hardwired, is horrible, like when ppl used lag switches on the xbox360 and ps3. I tried to play last night, just to test, and my goodness, it was terrible and frustrating and skipping all over the place. Absolutely everything is weird when it comes to Comcast, and how they handle/mishandle certain things. Hell, at one point, they still had my address listed incorrectly. But, it would appear that registering the modem was the #1 issue, but, I can tell now that something is waaaayyy off after getting back online. The #2 issue was noise interference, which they said they'd send a tech out to check on. If they have, it's not been noticed. After I registered the modem, and connected to my computer, with the router still unplugged and out of the equation, I decided to run a speed test. After downloading the app for Windows, and getting past all of the advertising on a single test, I was showing 860mbps down, then 890, and topped out around 912mbps down. Upstream stayed steady, with every test being either 40, or 41mbps up. There was a lot of jitter on the line though, during all of the testing. However, once I hooked the router up, and registered the router, my first test showed "speeds" so low, they wouldn't even register upstream. Downstream was reminiscent of the 28.8kbps days of dialup (only slightly exaggerated) at 30, then 31, and topping out at 40mbps down. However, I took the patch cable that I always use to hardwire into my PS5, ran a speed test on the ps5's network connection test, and was getting speeds of 496mbps down, but only 9up, then 14up, eventually, reaching 40mbps up, but that was only after reregestering the router, and each LAN port gave me different readings. Right now, I'm using port #2, and that is where I get the 490 * 40 readings. All other ports top out at 200-220 down and anywhere from 3 to 12 up. So, no clue what's going on at the moment. ***Using this as a place card to remember to come back and post pics. Luckily, I have some in my ps gallery from before this bs started.

There isn't any indication in the logs that its a factor but it's worth a try

I will give this a go when I get back from work today. Would turning off IPv6 help do you think? It has been recommended a few times but I haven't tested yet

Thanks for the comments, I'll pass them on the team for when this is considered

I couldn't say when/if any requests may be implemented. All I can say is when our major features we're working on are done and stable that should open up more time to focus on requests.

I believe R4 needs 2gb ram minimum and quad core A73 2.2 GHZ cpu minimum if you look at the Unifi cloud ultra it has 3gb ram and A53 quad core 1.5GHZ for price of less than 100£. Also noticed when monitoring the Duma Ram and CPU usage during network traffic the utilisation is often near max causes a domino effect on latency spikes etc

Any Estimated time when it will be released ?

The interface does not work properly with https, however, it's a local address, inaccessible from the internet (unless you enable the option to make it accessible) and so https isn't needed

Hi, I can't seem to connect to my XR 500 over https://192.168.1 anymore in safari or chrome on macOS Sequoia. I can only connect over http://192.168.1.1. How do I get it to work over https:// In Safari I get "Safari cannot establish a secure connection to the server" In Chrome I get `NET::ERR_CERT_AUTHORITY_INVALID`

Do this: Quit the application/game/client completely - including the game client from the System Tray - important! Remove device from the Geo-Filter If you're on PC then give it the PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client To force servers you need to do the following: It's essential the Geo-Filter is enabled before the game client (e.g. Steam etc) if on PC or platform (e.g. Xbox, PlayStation) or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working. For settings ensure Ping Assist and Geo-Latency are disabled in the Geo-Filter menu that can be found by clicking ⋮ in the top right hand corner of the page and go to Settings. Strict Mode should also be enabled, it is enabled by default so if you haven't disabled it you can ignore it. If you have disabled it or want to check it can be found in the same Settings menu as above or in Settings > Troubleshooting > Advanced > Developer Options depending on your firmware version. Fast Search should also be disabled which it is by default so can be ignored if you haven't changed it, otherwise this can be found in the same place. -- Do keep in mind that the purpose of the router isn't to force servers really far away and that as a result of the high ping you will have that it may not be as easy to connect to those servers.

Added

So just to be clear, all they needed to do was to register the modem & the router and you're all good now? If you can't access the interface on the router then hold the reset button in the back for 30 seconds, release, wait 4 minutes then access again so you can go through the Setup Wizard - this should not effect their registration so you should be online once the wizard is completed. Why you need to register the router you're using to get internet is weird, surely that's more headache for them too.

Do you have it connected to a power extender or direct to an outlet? If an extender please try direct to an outlet. Otherwise you'll need to email [email protected] if its completely dead.

No it doesn't, it has been something that's been requested before so it's on our list

Make sure every device you reserve an IP for then disable the option for the "Use router as DHCP server". That means then that only devices you've reserved an IP for or devices you set an IP manually for on the device itself can connect. Please see if that resolves the issue.

With the way Fortnite works it only tries to connect you when it's loading in to the pre-game so that's the only time it can be blocked which can then lead to a slow time back to the lobby. It doesn't work like other games where it will continually try to connect to servers until it finds one you can connect to. It's a completely bizarre system in my opinion but that's why we usually suggest for Fortnite to disable the Geo-Filter but where you can still see servers then just quit if it's not the one you want, it will be faster. For Arc Raiders for proper compatibility it would require a change to the way the Geo-Filter itself works so not as easy to improve.

I just got the R3, I’m in Australia from the USA. How do I connect to US servers to play Black Ops 4 Blackout? I can’t connect to any server/lobby on BO4 or BO7 S02.

@Netduma Fraser Could you please add me to the beta thank