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Good afternoon, my router r2 does not restart because of the ones I leave it pressed, and the 2.4 and 5 leds do not turn on, and it does not let me enter the dumaos/ portal or 192.168.77.1. , but if I connect my PC via ethernet if I have internet, they can tell me what I can do and if they can share a recovery image with me.img

For WiFi devices disable the Private/Random MAC address feature on the devices themselves please. Instructions: iPhone: https://support.apple.com/en-gb/102509 Android: Ensure the device is connected to the R3 WiFi network. Open the Settings app. Tap Connections or Network & Internet then Connections and then WiFi. Tap the gear icon associated with your R3 network. Tap Advanced and then Privacy or Tap MAC address type Tap Use Device MAC or Phone MAC Windows: Connect to your R3 WiFi Network. In your taskbar, right-click on the WiFi icon and then Properties. Under the Random Hardware Addresses section, change the setting to Off. Turn off the WiFi on your device and turn it back on to reconnect to the R3 network Then ensure the static/reserved IPs you've set for devices are still correct for them as if those options were enabled they may not have been. Have you given the R3 a static/reserved IP on the BT router? If you have the Adblocker on the router please disable it.

Go on the LAN Settings page, does it show any of the ports as connected when you have an ethernet cable plugged in? I've given you Early Access so you can upgrade to this firmware version which may help with the issue: https://forum.netduma.com/topic/60946-new-r3-firmware-dumaos-401147/ once successfully upgraded I'd suggest doing a factory reset as its a big jump in versions, then see if the issue continues.

Are you now having the R3 handle PPPoE? If so that will be the cause, we are looking to improve that, if you're on the latest Early Access firmware it should be better. If you're not using PPPoE please get the logs when the issue happens prior to rebooting.

Salve . Ho bisogno di un aiuto. Ho un netduma R3 che tempo fa era collegato a cascata ad un TP link be 3600. Avendo avuto problemi con il TP link ,ho collegato all'ONT il netduma. Messo i parametri e tutto ,trovo internet e collego il tutto . Fin qui tutto bene. Adesso mi succede che si interrompe internet e non funziona più nulla. Mi dice internet assente. Quindi devo riavviare. Una volta riavviato ritrova internet e tutto funziona perfettamente. Ma questa cosa succede spesso. Cosa devi fare. Ho una linea da 2,5 GB tramite operfiber. Tempo fa ho aggiornato il modem all'ultimo aggiornando che mi avete mandato. Grazie per la risposta.

yea i have it completely setup wifi works fine but whenever i plug in any ethernet cable into any of the ports the light doesnt show up and it doesnt connect on my laptop ive tried 4 different ethernet cables that all worked on my old router

Both of my separated bands go down and I have to wait approximately 5 minutes while the router does some sort of cpr. Already I've tried multiple channels and adjusted frequencies to try and help. It's directly in front of me all day while working from home. Antenna are as you say. Please look at the log attached for today's re occurrence. Lan connected devices do not suffer. 1gb BT fibre. Thanks. R3_2026-07-20T13_07_39.330Z_logs.txt

Good point above, just add the original bottom part of the config direct from them with the top part I gave you and see if it works

Do you have a content moderation filter or something similar enabled? It seems that ‘delightful’ is being replaced with ‘delightful’. Try replacing ‘delightful’ with ‘delightful’? Edit: The forum has content moderation enabled. Any configuration copied from the forum would have been invalid, but that does not explain why the original configuration was invalid. It appears the initials of 'Golf Alpha Yankee' are being replaced with ‘delightful’. Try replacing ‘delightful’ with the initials of ‘Golf Alpha Yankee’ or redownloading the configuration?

I'm in New Jersey and I use steady ping at 10 putting me at low 60's and it plays well. When I try Euro servers I feel behind no matter what.

no mate . Sun Jul 19 08:08:57 2026 OpenVPN 2.4.9 arm-buildroot-linux-gnueabi [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] Sun Jul 19 08:08:57 2026 library versions: OpenSSL 1.1.1f 31 Mar 2020, LZO 2.10 Sun Jul 19 08:08:57 2026 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts Sun Jul 19 08:08:57 2026 OpenSSL: error:09091064:PEM routines:PEM_read_bio_ex:bad base64 decode Sun Jul 19 08:08:57 2026 Cannot load CA certificate file [[INLINE]] (no entries were read) Sun Jul 19 08:08:57 2026 Exiting due to fatal error Error: CONNECTION TIMEOUT

Try: client dev tun proto tcp remote 149.22.82.28 7770 remote-random resolv-retry infinite nobind cipher AES-256-GCM setenv CLIENT_CERT 0 tun-mtu 1500 mssfix 0 persist-key persist-tun reneg-sec 0 remote-cert-tls server auth-user-pass <ca> -----BEGIN CERTIFICATE----- MIIFnTCCA4WgAwIBAgIUCI574SM3Lyh47GyNl0WAOYrqb5QwDQYJKoZIhvcNAQEL BQAwXjELMAkGA1UEBhMCQ0gxHzAdBgNVBAoMFlByb3RvbiBUZWNobm9sb2dpZXMg QUcxEjAQBgNVBAsMCVByb3RvblZQTjEaMBgGA1UEAwwRUHJvdG9uVlBOIFJvb3Qg Q0EwHhcNMTkxMDE3MDgwNjQxWhcNMzkxMDEyMDgwNjQxWjBeMQswCQYDVQQGEwJD SDEfMB0GA1UECgwWUHJvdG9uIFRlY2hub2xvZ2llcyBBRzESMBAGA1UECwwJUHJv dG9uVlBOMRowdelightfulDVQQDDBFQcm90b25WUE4gUm9vdCBDQTCCAiIwDQYJKoZIhvcN AQEBBQADggIPADCCAgoCggIBAMkUT7zMUS5C+NjQ7YoGpVFlfbN9HFgG4JiKfHB8 QxnPPRgyTi0zVOAj1ImsRilauY8Ddm5dQtd8qcApoz6oCx5cFiiSQG2uyhS/59Zl 5wqIkw1o+CgwZgeWkq04lcrxhhfPgJZRFjrYVezy/Z2Ssd18s3/FFNQ+2iV1KC2K z8eSPr50u+l9vEKsKiNGkJTdlWjoDKZM2C15i/h8Smi+PdJlx7WMTtYoVC1Fzq0r aCPDQl18kspu11b6d8ECPWghKcDIIKuA0r0nGqF1GvH1AmbC/xUaNrKgz9AfioZL MP/l22tVG3KKM1ku0eYHX7NzNHgkM2JKnBBannImQQBGTAcvvUlnfF3AHx4vzx7H ahpBz8ebThx2uv+vzu8lCVEcKjQObGwLbAONJN2enug8hwSSZQv7tz7onDQWlYh0 El5fnkrEQGbukNnSyOqTwfobvBllIPzBqdO38eZFA0YTlH9plYjIjPjGl931lFAA 3G9t0x7nxAauLXN5QVp1yoF1tzXc5kN0SFAasM9VtVEOSMaGHLKhF+IMyVX8h5Iu IRC8u5O672r7cHS+Dtx87LjxypqNhmbf1TWyLJSoh0qYhMr+BbO7+N6zKRIZPI5b MXc8Be2pQwbSA4ZrDvSjFC9yDXmSuZTyVo6Bqi/KCUZeaXKof68oNxVYeGowNeQd g/znAgMBAAGjUzBRMB0GA1UdDgQWBBR44WtTuEKCaPPUltYEHZoyhJo+4TAfBgNV HSMEGDAWgBR44WtTuEKCaPPUltYEHZoyhJo+4TAPBgNVHRMBAf8EBTADAQH/MA0G CSqGSIb3DQEBCwUAA4ICAQBBmzCQlHxOJ6izys3TVpaze+rUkA9GejgsB2DZXIcm 4Lj/SNzQsPlZRu4S0IZV253dbE1DoWlHanw5lnXwx8iU82X7jdm/5uZOwj2NqSqT bTn0WLAC6khEKKe5bPTf18UOcwN82Le3AnkwcNAaBO5/TzFQVgnVedXr2g6rmpp9 gdedeEl9acB7xqfYfkrmijqYMm+xeG2rXaanch3HjweMDuZdT/Ub5G6oir0Kowft lA1ytjXRg+X+yWymTpF/zGLYfSodWWjMKhpzZtRJZ+9B0pWXUyY7SuCj5T5SMIAu x3NQQ46wSbHRolIlwh7zD7kBgkyLe7ByLvGFKa2Vw4PuWjqYwrRbFjb2+EKAwPu6 VTWz/QQTU8oJewGFipw94Bi61zuaPvF1qZCHgYhVojRy6KcqncX2Hx9hjfVxspBZ DrVH6uofCmd99GmVu+qizybWQTrPaubfc/a2jJIbXc2bRQjYj/qmjE3hTlmO3k7V EP6i8CLhEl+dX75aZw9StkqjdpIApYwX6XNDqVuGzfeTXXclk4N4aDPwPFM/Yo/e KnvlNlKbljWdMYkfx8r37aOHpchH34cv0Jb5Im+1H07ywnshXNfUhRazOpubJRHn bjDuBwWS1/Vwp5AJ+QHsPXhJdl3qHc1szJZVJb3VyAWvG/bWApKfFuZX18tiI4N0 EA== -----END CERTIFICATE----- </ca> <tls-crypt> -----BEGIN OpenVPN Static key V1----- 6acef03f62675b4b1bbd03e53b187727 423cea742242106cb2916a8a4c829756 3d22c7e5cef430b1103c6f66eb1fc5b3 75a672f158e2e2e936c3faa48b035a6d e17beaac23b5f03b10b868d53d03521d 8ba115059da777a60cbfd7b2c9c57472 78a15b8f6e68a3ef7fd583ec9f398c8b d4735dab40cbd1e3c62a822e97489186 c30a0b48c7c38ea32ceb056d3fa5a710 e10ccc7a0ddb363b08c3d2777a3395e1 0c0b6080f56309192ab5aacd4b45f55d a61fc77af39bd81a19218a79762c3386 2df55785075f37d8c71dc8a42097ee43 344739a0dd48d03025b0450cf1fb5e8c aeb893d9a96d1f15519bb3c4dcb40ee3 16672ea16c012664f8a9f11255518deb -----END OpenVPN Static key V1----- </tls-crypt>

That's great to hear, thanks for the update, thanks and you! Do keep us posted!

What do you mean all the ports went offline, as in the ones it opened in UPnP? They won't be open all the time, just when needed, are you experiencing NAT issues?

Added

Added

I managed to download it successfully. (I did have a bad gateway hicup but refresh routers ip address and re did it and worked fine. i did my bb testing and found a good value. 85 down and 90 up. I did try the ping optimiser settings from before (95 down and 100 up) but latency rises. Now all that’s left to be seen is if when family stream at peak time if my setting holds up. Thanks so much for all your support Fraser, I really appreciate it. I hope you have a good weekend.

I recently purchased a netduma r3 it was working fine for a couple days, but now all the ports on the netduma went offline what can I do?

add me please

Could I be added please and thanks.?

Thanks I’ll try this. Forgive me, but I’m a bit of technical noob. So just plug laptop into R3 via an Ethernet. Download file from here, then go to router admin on page via router getaway address. Then troubleshoot > upload firmware and then upload file and the r3 does it magic? Or something else?

morning mate .. says .. Sat Jul 18 09:19:25 2026 OpenVPN 2.4.9 arm-buildroot-linux-gnueabi [SSL (OpenSSL)] [LZO] [LZ4] [EPOLL] [MH/PKTINFO] [AEAD] Sat Jul 18 09:19:25 2026 library versions: OpenSSL 1.1.1f 31 Mar 2020, LZO 2.10 Sat Jul 18 09:19:25 2026 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts Sat Jul 18 09:19:25 2026 OpenSSL: error:09091064:PEM routines:PEM_read_bio_ex:bad base64 decode Sat Jul 18 09:19:25 2026 Cannot load CA certificate file [[INLINE]] (no entries were read) Sat Jul 18 09:19:25 2026 Exiting due to fatal error Error: CONNECTION TIMEOUT

thanks

I've given you Early Access so you can upgrade to the firmware there, its a big bug fix/QOL update so it may help with these issues https://forum.netduma.com/topic/60946-new-r3-firmware-dumaos-401147/ yep that CPU usage is absolutely fine

Have you got the router connected to your ISP modem/router first to get internet? Have you accessed the interface and completed the setup wizard as you will need to do so before you get internet.