All Activity

small update... so i fixed it, i didn't have QoS and DPI fully disabled i never clicked on the three lines until i took that screenshot above

new Speedtest Modem - XR500 - PC via ethernet with two brand new Cat8 ethernet cables

Hi Jamie, Thank you for your advice. Will try this out Cheers Pete

1st photo is Lan through the Modem - XR500 - PC 2nd photo is Lan through Modem - PC 3rd photo is over WiFi 2.4GHz band 4th photo is WiFi 5GHz band So I am getting the correct speeds directly connected to the modem, the router speeds are the issue.

I applied all the steps, but unfortunately the ping is still 110. However, when I ran an external program, it routed me into the server and the ping dropped to 40

Very disappointing firmware!!! No new features, same slow, old user interface. When in PPPoE some options don't work -Wan, advanced page not responding -geofiltering enabled/disabled button doesn't move

i would like to get os 4.0 - i switched to gigabt fiber and it only gives me 50 % QOS disabled thx

THERE SHOULD BE THE ISTANBUL SERVER !!! AND I CANT CONNECT TO IT ! PLS UNDERSTAND AND TRY TO FIX IT

I don't know if the server is available/active as we haven't tested it yet but if it was and not visible then it is likely mislocated on the map so we'd need to find where it is and then correct it

Do you actually see the server on the Geo-Filter map to connect to? Disable Geo-Latency and Ping Assist to force servers within your radius

Which test is which? If you're not getting your speeds directly connected to the modem then there isn't anything the router can do, you'll need to sort that with them first

Go to Troubleshooting > Advanced > Developer Options then for BI Classification toggle that to off (I assume you have it enabled currently as it is by default), then with her device prioritized see if it then works as expected please

"The company has added an official server in Saudi Arabia, specifically in Dammam. In programs like NoPing, I can connect to it directly, but Netduma forces me to connect to the India server. I've tried all solutions on Netduma to no avail. My ping with NoPing is 35–40 ms, but without it—using Netduma—it is 90–100 ms. Please update the servers, and thank you."

Hello, for a long while now my speed on LAN and WiFi have been very very slow, i used to get 500mbps download and around 30mbps upload before upgrading to a 1gig plan through my ISP, now I can barely install small updates without having to leave my PC on overnight, I've turned off QoS, redid the setup after factory resetting 6+ times, called my ISP, tested my modem via ethernet and updated/downgraded to various different firmware versions I'm lost on what todo, attached will be my speed tests on LAN, both WiFi bands and LAN connected straight to my modem. Currently all settings are default besides QoS is turned off. ISP: Spectrum Modem: Arris Surfboard SB8200 Router: Netgear Nighthawk XR500 Modem - XR500 - PC via LAN Modem - PC via LAN WiFi 5GHz band WiFi 2.4GHz band

Her Laptop does connect to a company VPN, she is unsure of the exact VPN her company uses she thinks its global connect.

Thank you, I understand the difference between Ping Heatmap and Geo-Filter. However, my issue is not only that Istanbul is missing from Ping Heatmap. I have already tested this using the Geo-Filter with the radius centered directly on Istanbul. I also excluded Poland and Frankfurt from the Geo-Filter. When I launch FC 27 and search for an opponent, the Geo-Filter does NOT show any active connection/server in Istanbul at all. The only nearby connection I can see is located around Rhodes. So my question is: if the Istanbul FC 27 server is available and active, why does it not appear as an active connection on the Geo-Filter when Istanbul is the only allowed area? I have also seen another Turkish user reporting the same behavior: selecting Istanbul but being connected to Rhodes or Frankfurt. I can provide a full-screen screenshot of the Geo-Filter while FC 27 is searching for a match, as requested. Could you please check whether the Istanbul FC 27 server/data center is actually being detected by the Geo-Filter on XR1000/DumaOS?

The new app update is live on Android now if you have an applicable phone you can try with. Can you provide a screenshot of how you've setup the VPN please? For Geo-Filter disable Geo-Latency and Ping Assist and it will adhere to your radius.

That's Ping Heatmap which is a list of pre-added servers that gets outdated and has to be manually updated, it doesn't mean it's not visible/connectable on the Geo-Filter which will show available connections

Okay keep us posted. Is she connected to a work VPN by any chance?

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control? How have you setup SmartBOOST? How is the PC connected, via ethernet or WiFi? How have you setup the Geo-Filter?

The ping heatmap doesnt work on the app but later discovers it works on the webapp. But the vpn when connected doesn't really change the location of the device or the playstation location. So yeah ping heatmap not working on the mobile app, geo filter doesnt fully lock you to a server and the vpn doesnt change location

the istanbul server is not visible !!!!!!!!!!!

I prioritized her computer last night and she said it cut out today. I will put the CC sliders and 70% DL/UL and I have always kept it on auto. Thanks for the help