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Can't acess to Netduma control panel.


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Posted

Hi, Anyone expert can please help me?

 

Just received my Netduma R1 router, try to install and set up. But can't access to Netduma control panel. I connect the Netduma router through my current router. My PC can get internet connection through Netduma router, but I can't acess to Netduma control panel. Even I already enable UPnP on my current router, tried set the IPv4 as automatic and check the default gateway is 192.168.88.1. still can't works.

 

Please help!!!

 

 

ISP HUB --- current router (modem) --- Netduma router --- PC

  • Netduma Staff
Posted

Hello,

 

First of all can you confirm that your current router is connected to post one of the Netduma (this is also labeled PoE). The make sure that the PC is connect to port 2 of the Netduma.

 

Now try connecting with 192.168.88.1. If this doesn't work can you try connecting with http://r1/

 

If that also doesn't work, can you read through this guide and see if it allows you to connect :)

Posted

Hi, Crossy. I already connect current router to Netduma router port 1 by the cat 6 cable provided by Netduma. And also try to follow Netduma wiki guide to check the ip address. But still can't works. Do I need do any other settings on my current router? So far I just enable the UPnP on my current router. Because I worried interference current internet connection. Any other solutions?

  • Netduma Staff
Posted

Hi, Crossy. I already connect current router to Netduma router port 1 by the cat 6 cable provided by Netduma. And also try to follow Netduma wiki guide to check the ip address. But still can't works. Do I need do any other settings on my current router? So far I just enable the UPnP on my current router. Because I worried interference current internet connection. Any other solutions?

 

No, you should be able to connect to the Netduma interface without changing any settings. Can you open up a command prompt and type 'ipconfig' then screen shot and post the results :)

 

Also, did none of the things in the Wiki guide I linked to you work?

  • Netduma Staff
Posted

I already try command prompt on 'ipconfig' is as same result as wiki guide show one. If I post screen shot will it show my ip address on public?

 

The IP Address is only your private IP but if it for some reason does contain your real IP I can hide the post so only admins can see it :)

Posted

Ok, tonight I will try to screenshot and post it. Because I am still working now. Hope that can solve it as soon as possible. Thank you for your fast reply.

  • Administrators
Posted

Hey Derick, that all looks good, you should be able to access the control panel. I will PM you and do a quick 1 on 1 and then report back here after with an update.

  • Netduma Staff
Posted

Yes, that is good.

 

Can you explain what happens when you type '192.168.88.1' into your browser? Is it an error that you get?

  • Netduma Staff
Posted

No problem. As this is sorted I'll close the thread - feel free to make a new one if you have any more problems :) Hopefully you can start having fun with it now.

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