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Can't watch TV


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Posted

Hi i just receive the R1 today everything is good except i cant watch tv with the tv player of my internet network which is in cpl.

Bonjour à tous j'ai fait le branchement expliqué dans le start up de base et tout fonctionne mis à part mon freebox player pour la tv qui passe uniquement en cpl du coup il ne détecte plus ma box vu qu'elle passe par le netduma. La seule solution que j'ai trouvé pour l'instant c'est de brancher le netduma à ma box et non l'inverse (je sais que du coup je n'ai aucun contrôle sur le freebox player) mais est-ce que le netduma reste efficace dans ce cas ? Et y a t-il une solution pour avoir la tv en passant par le netduma ? Merci

  • Administrators
Posted

Hey Mintor, I've tried to understand what you've said through Google Translate but I may misunderstand parts of what you've said, apologies. Does it have a port for the phone line? Is it still plugged into the phone line with an ethernet port connected to the R1? You should just be able to do ISP hub > R1 (freebox and other devices connected)

Posted

Hey Mintor, I've tried to understand what you've said through Google Translate but I may misunderstand parts of what you've said, apologies. Does it have a port for the phone line? Is it still plugged into the phone line with an ethernet port connected to the R1? You should just be able to do ISP hub > R1 (freebox and other devices connected)

no my box is too far away and the phone line too so i have a cpl plug for connecting the tv player but It doesn't Work with the netduma

It works only when i plug my box before the netduma (la tv fonctionne uniquement quand la box est branchée avant le netduma)

  • Administrators
Posted

Is the TV player from the same people you get your internet from? As in the same people that provided you with that box?

  • Netduma Staff
Posted

no my box is too far away and the phone line too so i have a cpl plug for connecting the tv player but It doesn't Work with the netduma

It works only when i plug my box before the netduma (la tv fonctionne uniquement quand la box est branchée avant le netduma)

 

Is your TV package part of your broadband package? if it is, the TV box might only work with your other router. This shouldn't be a problem though, you can just plug the reconnect your other router, plug the TV box into that and the Netduma into it as well :) Then all of it should work.

Posted

Is the TV player from the same people you get your internet from? As in the same people that provided you with that box?

Yes it's the same People so normally i cant use an other router between
Posted

Is your TV package part of your broadband package? if it is, the TV box might only work with your other router. This shouldn't be a problem though, you can just plug the reconnect your other router, plug the TV box into that and the Netduma into it as well :) Then all of it should work.

Yes it's works but i dont have any control on the tv player and it use the most of my connexion (i only have 4 mb)
Posted

Okay just do box (tv) - R1 like that then :)

OK thanks for your time

I saw someone change the vlan parameters and it works with a netgear router can i do the same ?

  • Netduma Staff
Posted

OK thanks for your time

I saw someone change the vlan parameters and it works with a netgear router can i do the same ?

 

You can change your WAN VLAN settings in Settings >> WAN :)

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