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Hello NetDuma team,

I am using a NETGEAR Nighthawk Pro Gaming XR1000 with the latest firmware, V1.0.3.88.

I have noticed two issues with EA Sports FC 27:

  1. FC 27 does not appear in Ping Heatmap / the game list. FC 25 is available, but FC 27 is missing.
  2. The Istanbul EA game server/data center is not visible on the Ping Heatmap map.

I am located in Romania and use DIGI 1 Gbps internet.

When playing FC 27, matchmaking is often routing me through Poland, with significantly higher latency than I would expect. I would like to be able to see and test the Istanbul EA data center in Ping Heatmap.

Could you please confirm:

  • Is FC 27 going to be added to Ping Heatmap?
  • Is the Istanbul EA data center currently supported/detected by DumaOS?
  • If Istanbul is supported, why is it not visible on the Ping Heatmap?
  • Is there any configuration or update required on the XR1000 to detect it?

I can provide screenshots, diagnostics, router logs or any other information you need.

Thank you.

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