Ping heatmap not loading

[ReedsWz]

Hi! On XR1000 1.0.0.74_1.0.63, ping heatmap just not loading, then appears with the below error. Even after clicking ok and waiting, nothing just loading. Any ideas or help?

[Netduma Fraser]

Upgrade to the latest and then try again: https://kb.netgear.com/000070336/

We are aware though that it's not 100% reliable - the servers it uses are hardcoded into the router which means they can't change if they go down so it may take some time before those servers are available again for it to work.

[ReedsWz]

Hi! Its working now thanks!