liluziflirtttt Posted yesterday at 05:55 AM Posted yesterday at 05:55 AM A few hours ago my R3 suddenly lost internet connection, I've done all basic troubleshooting and gotten nowhere. So I ended up doing a factory reset on the router & the issue still persists, LED indicator is static and there's nothing wrong the modem, also tired different cables.
Administrators Netduma Fraser Posted yesterday at 07:48 AM Administrators Posted yesterday at 07:48 AM Do you know if you require PPPoE/VLAN for a connection? Could you provide the logs from the R3 please? Reboot the modem, wait 2 minutes then reboot the R3 from the interface, wait 4 minutes then check if you get internet.
liluziflirtttt Posted yesterday at 08:09 AM Author Posted yesterday at 08:09 AM 20 minutes ago, Netduma Fraser said: Do you know if you require PPPoE/VLAN for a connection? Could you provide the logs from the R3 please? Reboot the modem, wait 2 minutes then reboot the R3 from the interface, wait 4 minutes then check if you get internet. The issue still persists, How can i prove log for the R3?
Administrators Netduma Fraser Posted 4 hours ago Administrators Posted 4 hours ago 23 hours ago, liluziflirtttt said: The issue still persists, How can i prove log for the R3? Go to Settings > Troubleshooting
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