Netduma R3 Problems

[BigCowboyTv]

My Netduma R3 having a lot of problem's. The Speed Test doesn’t work The Ping Optimizer doesn’t work in which it never does. I goto Ping HeatMap and It doesn’t even show the servers for Warzone . My in game ping is usually around 7-8 ping now it’s 27 ping or way higher so in order to get my regular ping I have to unplug the Netduma and use my Internet Provider Modem. I have factory reset and I have the latest Firmware 4.0.540 unless there’s a newer one? And I Resync Cloud and it still doesn’t work. But besides the point this needs to be fixed asap. I been waiting a whole week before I decided to type something.

[Netduma Fraser]

I've given you Early Access so you can upgrade to the firmware there: https://forum.netduma.com/forum/151-netduma-r3-early-access/

Speed Test & Ping Optimizer use the same available servers, it should be more consistent on this version but they can fail. If so, use speedtest.net and adjust the Congestion Control percentages manually in Ping Optimizer > Advanced. 

The game updates their servers frequently and so Ping Heatmap can become out of date. They've been getting updated a lot more frequently at the moment hence why it's not showing any values. We are aware and pushing out updates when we can. It won't affect your ability to use the Geo-Filter though so that combined with Congestion Control & SmartBOOST you should be able to get your ping lower again as long as there aren't any factors outside your control influencing it.

[BigCowboyTv]

Thank you I will upgrade asap