Redflame Posted March 20 Posted March 20 I am moving from my current ISP to a newer ISP. There may be a chance that my service could go live without the new router arriving yet therefore I may need to plug my R3 directly into ONT until I get new router for DMZ. I was told not so long back, that there was a disconnect bug with direct PPPoe.
Administrators Netduma Fraser Posted March 20 Administrators Posted March 20 No fix specifically yet, there is a recent topic on the matter which may have some useful info for you https://forum.netduma.com/topic/60877-pppoe-session-not-automatically-reconnecting-every-24h-–-netduma-r3-firmware-40540
Redflame Posted March 21 Author Posted March 21 19 hours ago, Netduma Fraser said: No fix specifically yet, there is a recent topic on the matter which may have some useful info for you https://forum.netduma.com/topic/60877-pppoe-session-not-automatically-reconnecting-every-24h-–-netduma-r3-firmware-40540 Hi Fraser Thanks for information. So from what I read, you have to go back to older firmware and do a certain approach to get it to not disconnect, but you also noted you may not have an issue if you have a static ip? I have order a static one with my isp due to having nat issues with my current isp.
Administrators Netduma Fraser Posted March 21 Administrators Posted March 21 5 hours ago, Redflame said: Hi Fraser Thanks for information. So from what I read, you have to go back to older firmware and do a certain approach to get it to not disconnect, but you also noted you may not have an issue if you have a static ip? I have order a static one with my isp due to having nat issues with my current isp. That's correct, though you may not get the issue initially - that person didn't right away, was only after a factory reset it occurred. As in setting the WAN IP as static on the R3 might help, I wouldn't necessarily suggest buying a static IP purely for that purpose though as it's not a proven workaround.
Redflame Posted March 22 Author Posted March 22 18 hours ago, Netduma Fraser said: That's correct, though you may not get the issue initially - that person didn't right away, was only after a factory reset it occurred. As in setting the WAN IP as static on the R3 might help, I wouldn't necessarily suggest buying a static IP purely for that purpose though as it's not a proven workaround. Thanks for clearing it up for me. Static IP is part of the package, but thanks for clarifying what you mean about wan. My service is going live in 4 days time and router is coming in 4 days, so I may try to plug r3 in if it doesn’t arrive when I go live. As a temp solution, if it works it works if it doesn’t, it doesn’t. Hopefully it will be less than 24 hours just in case. I am not sure if you recall, but I did struggle with whole r3 in DMZ, just about manage to do it, haha. I’m a technical noob, so thankful for all your support. I am getting a Fritzbox from my isp. I understand you have to do an ‘expose host’ for the R3 to use it to do pppoe. Are you aware if setting this up is hard or straightforward?
Administrators Netduma Fraser Posted March 22 Administrators Posted March 22 Thanks for the update! So if like you said the fritzbox doesn't arrive by the time the service goes live and you want to connect the R3 up (presumably to an ONT?) then you'll need to use PPPoE. If you want to use the fritzbox and connect the R3 to that then the expose host option is essentially the DMZ which would mean that the fritz handles PPPoE and the R3 doesn't, it will just ensure you don't get any NAT issues using the two together. Pretty straightforward for the exposed host option, just entering the R3 IP or MAC address as far as I am aware but any issues with any of it do let us know! Redflame 1
Redflame Posted 14 hours ago Author Posted 14 hours ago On 3/22/2026 at 6:02 PM, Netduma Fraser said: Thanks for the update! So if like you said the fritzbox doesn't arrive by the time the service goes live and you want to connect the R3 up (presumably to an ONT?) then you'll need to use PPPoE. If you want to use the fritzbox and connect the R3 to that then the expose host option is essentially the DMZ which would mean that the fritz handles PPPoE and the R3 doesn't, it will just ensure you don't get any NAT issues using the two together. Pretty straightforward for the exposed host option, just entering the R3 IP or MAC address as far as I am aware but any issues with any of it do let us know! Hi So it arrived on time. So didn’t have to do pppoe. I decided not to use R3 for at least a week just so I could have a baseline of my ISP without and with R3. So tomorrow night - Saturday - I will doing the R3 to fritzbox just to ensure I do the most performant way. Plug R3 into a lan port on Fritz > go to Fritz give it static ip > select expose host > enjoy gaming. Is that the right flow? I hope you and your team have a great weekend.
Administrators Netduma Fraser Posted 14 hours ago Administrators Posted 14 hours ago 20 minutes ago, Redflame said: Hi So it arrived on time. So didn’t have to do pppoe. I decided not to use R3 for at least a week just so I could have a baseline of my ISP without and with R3. So tomorrow night - Saturday - I will doing the R3 to fritzbox just to ensure I do the most performant way. Plug R3 into a lan port on Fritz > go to Fritz give it static ip > select expose host > enjoy gaming. Is that the right flow? I hope you and your team have a great weekend. Yes that's correct, thank you and you!
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