Geo filter issue

[Magyar0124]

Hey there !

i would like to use my r2 duma geo filter ability
i recently updated the firmware to the v4.0.258 so i can use the duma os 4
i live in Hungary and try to connect to USA servers but for some reason when i launch the game try to connect Dublin servers first and can't get pass through the loading screen until i disable the geo but then its gona connect to eu..

i did try to restart router/ unplug it  rest my firewalll / reset network
None of them worked
Can we maybe look into this issue or if its possible i can share my screen etc in a call
Thanks for the help

[Krush]

Le serveur de Dublin est le serveur d’authentification !

Cliques dessus et autorises le. Tout devrais bien se passer après.😉

[Netduma Fraser]

As above you'll need to allow that server as it's an authentication server, you can't play without it. There may be a few servers there you'll need to allow. If you could get the IDs we can add them to our whitelist.

[Magyar0124]

A you can see made it allow to join that server still doesn't let me authorize

[Magyar0124]

A you can see made it allow to join that server still doesn't let 

2 minutes ago, Magyar0124 said:

A you can see made it allow to join that server still doesn't let me authorize

1FD984N sorry here is the ID of the server

[Netduma Fraser]

Zoom in fully on that location, there is likely a few that may be overlapping each other. Also restart the game fully to catch any others

[Magyar0124]

So i restarted pc  and fully zoomed in there was no other  servers with yellow triangle  and i click this one allowed 

[Netduma Fraser]

Do this:

1. Quit the application/game/client completely - including the game client from the System Tray - important!
2. Remove device from the Geo-Filter
3. If you're on PC then give it the PlayStation Device Type in the Device Manager
4. Resync from the Geo-Filter Map menu
5. Re-add the device to the Geo-Filter
6. Set up the Geo-Filter how you like
7. Wait 2 minutes
8. Boot up application/game/client

[Magyar0124]

11 minutes ago, Netduma Fraser said:

Do this:

1. Quit the application/game/client completely - including the game client from the System Tray - important!
2. Remove device from the Geo-Filter
3. If you're on PC then give it the PlayStation Device Type in the Device Manager
4. Resync from the Geo-Filter Map menu
5. Re-add the device to the Geo-Filter
6. Set up the Geo-Filter how you like
7. Wait 2 minutes
8. Boot up application/game/client

W worked i think the isue was it was picked up as a pc not as a playstation i thought its been fixed before

[Magyar0124]

24 minutes ago, Magyar0124 said:

W worked i think the isue was it was picked up as a pc not as a playstation i thought its been fixed before

nvm  soon as i changed location trying to join on the authentication  server search for  35 ping ... i did dm you  Fraser thanks

[Netduma Fraser]

So there will still be some more authentication servers you need to allow then, keep allowing them, doing that process and you'll get them all. We don't do that kind of support btw

[Magyar0124]

Okay there is  a way to go back to older firmware like what i had before?

[Netduma Fraser]

Yes you can downgrade in the same way that you upgrade, download the previous firmware version and upgrade to it