Bops7

[Gary7289]

I filter American servers from UK and still getting EU servers. 

[Netduma Fraser]

Do this:

1. Quit the application/game/client completely - including the game client from the System Tray - important!
2. Remove device from the Geo-Filter
3. If you're on PC then give it the PlayStation Device Type in the Device Manager
4. Resync from the Geo-Filter Map menu
5. Re-add the device to the Geo-Filter
6. Set up the Geo-Filter how you like
7. Wait 2 minutes
8. Boot up application/game/client

To force servers you need to do the following:

It's essential the Geo-Filter is enabled before the game client (e.g. Steam etc) if on PC or platform (e.g. Xbox, PlayStation) or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working.

For settings ensure Ping Assist and Geo-Latency are disabled in the Geo-Filter menu that can be found by clicking ⋮ in the top right hand corner of the page and go to Settings.

Strict Mode should also be enabled, it is enabled by default so if you haven't disabled it you can ignore it. If you have disabled it or want to check it can be found in the same Settings menu as above or in Settings > Troubleshooting > Advanced > Developer Options depending on your firmware version. Fast Search should also be disabled which it is by default so can be ignored if you haven't changed it, otherwise this can be found in the same place.

[Gary7289]

Thanks for the reply Fraser, I’ve tried all the above and even factory reset the router and it still didn’t work, it keeps putting me in EU servers. 

[Netduma Fraser]

Can you provide a screenshot of the map showing what you're seeing please?

[Gary7289]

Is that what you mean mate ?

[Gary7289]

Must loaded into a game following the steps above and this is what I get.

[Netduma Fraser]

Ideally on a PC but from that screenshot it looks like you have filtering off for the device, scroll up and check the device has filtering switched on

[Gary7289]

Sorry mate I don’t have it installed on pc, just through my phone as I play on ps5.. I’ve checked to see if filtering was turned on and it was mate. 

[DanologyUK]

4 hours ago, Gary7289 said:

Sorry mate I don’t have it installed on pc, just through my phone as I play on ps5.. I’ve checked to see if filtering was turned on and it was mate. 

There is nothing to install on the PC. Simply open your web browser and type 192.168.77.1 into where you would normally type any website and it'll load your router interface. 

[Netduma Fraser]

4 hours ago, Gary7289 said:

Sorry mate I don’t have it installed on pc, just through my phone as I play on ps5.. I’ve checked to see if filtering was turned on and it was mate. 

If you have a PC then it's just doing the above. Did you enable the Geo-Filter after launching the game?

[Gary7289]

No mate, it was all done when game was closed down and also tried it when ps5 was switched off too.. and waited several mins before trying like you said in earlier reply. 

[Gary7289]

Ahh rite ok mate, thanks. Appreciate the reply. 

3 hours ago, DanologyUK said:

There is nothing to install on the PC. Simply open your web browser and type 192.168.77.1 into where you would normally type any website and it'll load your router interface. 

 

[Netduma Fraser]

13 minutes ago, Gary7289 said:

No mate, it was all done when game was closed down and also tried it when ps5 was switched off too.. and waited several mins before trying like you said in earlier reply. 

Don't use the polygon/country filter, just use the normal circular radius with simple, do you get the same issue? If so then it must be something from the instructions I mentioned before that has been missed. If you have a PC it would be much easier to see what may be happening with a screenshot from there.

[Gary7289]

Ok I’ll try tomorrow when I get home from work.. I’ll also try and get the screen shot from laptop for you.. thanks again mate. 

[Netduma Fraser]

42 minutes ago, Gary7289 said:

Ok I’ll try tomorrow when I get home from work.. I’ll also try and get the screen shot from laptop for you.. thanks again mate. 

Great thanks, no worries at all!