CC is broken

[Reykc9510]

When I adjust the download an upload speeds for CC it doesnt change. Its not working at all. I have tried factory resetting 3 times. Is there somewhere I can mail the R3 to an have it looked at? What can I use to test the down an upload speed? I been using bufferbloat but maybe thats the issue🤷‍♂️😫

Edited November 19 by Reykc9510

[Netduma Fraser]

1. What are the speeds you pay for?
2. Have you entered the new speeds into the router?
3. What percentages have you set on Congestion Control?
4. Do you have Speed Test bypass enabled?
5. What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode
6. Are ALL devices connected to the R3?

Speedtest.net is a good site to use