BF6 issues

[Ritchie1909]

Whenever I'm using filtering of VPN on my ps5 I can't join games on BF6. The game matchmakers, I start the joining animation but never actually join the lobby and get out back to the main menu after a few minutes. 

 

Have tried the device both as a console and a PC and various filtering combos. Any ideas?

[Netduma Fraser]

They may well be blocking VPNs but if you try with the Geo-Filter disabled can you get a game?

[Ritchie1909]

Get a game no bother with filtering disabled mate yeah! Been playing a fair bit. 

 

It's odd too as the rest of my party will join the game but I'll be left on the home page in a frozen joining animation until it stops. 

 

It's as if finding a lobby outside my filtering zone, putting me in it anyway and then the filter blocks my joining if that makes sense. 

[Netduma Fraser]

It does kind of make sense, you're making an encrypted tunnel between you and the VPN server so we're not really able to read the traffic to filter it as it goes through the VPN. I think you'll need to use one or the other. 

[Ritchie1909]

1 hour ago, Netduma Fraser said:

It does kind of make sense, you're making an encrypted tunnel between you and the VPN server so we're not really able to read the traffic to filter it as it goes through the VPN. I think you'll need to use one or the other. 

But with the VPN off and solely filtering this happens mate. 

It happens with any combination apart from simply not using anything on the OS. 

[Netduma Fraser]

Oh I see, do you experience the same playing solo? It sounds like the game prioritizes getting people into a match even if that means splitting a party, in which case there isn't anything we can really do about that unfortunately. Presumably you have got a couple of servers included within your radius?

[Ritchie1909]

3 hours ago, Netduma Fraser said:

Oh I see, do you experience the same playing solo? It sounds like the game prioritizes getting people into a match even if that means splitting a party, in which case there isn't anything we can really do about that unfortunately. Presumably you have got a couple of servers included within your radius?

Yeah, exactly the same issue solo, the joining animation starts and then the animation freezes (game still running) and puts me back to the menu having to click to find game again.

 

Also yeah, have tried filtering to different areas etc. 

 

[Netduma Fraser]

When it kicks you back to the menu are you noticing anything blocked outside your radius? Someone else mentioned this as well and that might be the way it works as in they only try to connect you to the server when it loads up in which case that's the only point at which we can block it

[Ritchie1909]

1 hour ago, Netduma Fraser said:

When it kicks you back to the menu are you noticing anything blocked outside your radius? Someone else mentioned this as well and that might be the way it works as in they only try to connect you to the server when it loads up in which case that's the only point at which we can block it

I'm actually not weirdly. I only see the authentication server on the West Coast of the US and a few UK ones (my party ones if I'm in a group). 

 

If this is what it's doing is there no way to actually fix it? 

[oRaGaMi]

4 hours ago, Netduma Fraser said:

When it kicks you back to the menu are you noticing anything blocked outside your radius? Someone else mentioned this as well and that might be the way it works as in they only try to connect you to the server when it loads up in which case that's the only point at which we can block it

yes, it tries to connect to server that appears to be in Oklahoma. (visually) but that could be lack of updates on netduma end from you guys....
Cant even use the geo filter at all for bf6 on xbox series x.
The ping heatmap doesnt work for any game forever now either.

It would be nice if you at least updated those things on older routers, even though there wont be any more firmware updates.

[Netduma Fraser]

6 hours ago, Ritchie1909 said:

I'm actually not weirdly. I only see the authentication server on the West Coast of the US and a few UK ones (my party ones if I'm in a group). 

If this is what it's doing is there no way to actually fix it? 

If it appears it might be very quick and then disappear, if not we'll have to get the team to look into it further and do a cloud update if necessary but what router are you using and what firmware version are you on?

3 hours ago, oRaGaMi said:

yes, it tries to connect to server that appears to be in Oklahoma. (visually) but that could be lack of updates on netduma end from you guys....
Cant even use the geo filter at all for bf6 on xbox series x.
The ping heatmap doesnt work for any game forever now either.

It would be nice if you at least updated those things on older routers, even though there wont be any more firmware updates.

We did do an update so similar to the above what firmware version are you on? If you're not on the beta then you should both benefit by being on that version as it will have the latest cloud.

https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/

If you thought you were on it, it's possible it has auto updated so if you upgrade back then on the firmware update page you can disable auto updates

[Ritchie1909]

3 hours ago, Netduma Fraser said:

If it appears it might be very quick and then disappear, if not we'll have to get the team to look into it further and do a cloud update if necessary but what router are you using and what firmware version are you on?

 

Cool! I'll have a look next time I try to see if I can spot something quickly coming and going. I'm on 3.3.539 and have the XR500.

Would be good if there was a fix and we would like to use the fence primarily. 

[Netduma Fraser]

9 minutes ago, Ritchie1909 said:

Cool! I'll have a look next time I try to see if I can spot something quickly coming and going. I'm on 3.3.539 and have the XR500.

Would be good if there was a fix and we would like to use the fence primarily. 

Do this and see if it is better please, upgrade to

https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/ and once done on the firmware update page disable auto updates

 

[oRaGaMi]

4 hours ago, Netduma Fraser said:

If it appears it might be very quick and then disappear, if not we'll have to get the team to look into it further and do a cloud update if necessary but what router are you using and what firmware version are you on?

We did do an update so similar to the above what firmware version are you on? If you're not on the beta then you should both benefit by being on that version as it will have the latest cloud.

https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/

If you thought you were on it, it's possible it has auto updated so if you upgrade back then on the firmware update page you can disable auto updates

[Netduma Fraser]

@oRaGaMi do resync the cloud just in case, they should have been sorted but otherwise please do provide the IDs

[oRaGaMi]

2 hours ago, Netduma Fraser said:

@oRaGaMi do resync the cloud just in case, they should have been sorted but otherwise please do provide the IDs

lol it's all of them...I have not found a single one that filters correctly.
Yes, first thing i did was resync cloud.