drentenaar Posted October 23 Posted October 23 Dear reader, In EA FC 25, my geofiltering was working perfectly fine but in the new 26 edition nothing seems to be working. I have labeled my PC as 'PlayStation' in the Device Manager tab and the listed IP there is correct. Board Model XR1000 Firmware Version 1.0.0.74_1.0.63 DumaOS Version 3.1.2 Sidenote: in the Ping Heatmap tab, EA FC is labeled as 'EAFC 25' but in the Geo-Filter Map tab it's called 'FIFA'. FIFA doesn't exists anymore, it's now called EA FC.
Administrators Netduma Fraser Posted October 23 Administrators Posted October 23 How isn't it working properly exactly? By labelled do you mean you renamed it or you gave it the PlayStation device type?
drentenaar Posted October 23 Author Posted October 23 15 minutes ago, Netduma Fraser said: How isn't it working properly exactly? By labelled do you mean you renamed it or you gave it the PlayStation device type? I gave it the PlayStation device type because I saw that recommended a few times when searching through other topics. How it isn't working properly: when filtering is enabled and I enter a game/server, nothing shows up on the map nor anything get's blocked. Not sure what to do because it worked fine in EA FC 25.
Administrators Netduma Fraser Posted October 23 Administrators Posted October 23 That's correct, do this: Quit the application/game/client completely - including the game client from the System Tray - important! Remove device from the Geo-Filter Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client It's essential the Geo-Filter is enabled before the game client or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working.
drentenaar Posted October 24 Author Posted October 24 8 hours ago, Netduma Fraser said: That's correct, do this: Quit the application/game/client completely - including the game client from the System Tray - important! Remove device from the Geo-Filter Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client It's essential the Geo-Filter is enabled before the game client or the game have been launched. If you change Geo-Filter settings when you're on the game then you will need to restart the game for those changes to take effect, otherwise it will use the previous Geo-Filter settings and appear not to be working. Resync from the Geo-Filter Map menu -> Do you mean 'Resync cloud' from the Geo-Filter tab options? I have followed the steps but still nothing shows up on the geo-filter map and thus no blocking.
Administrators Netduma Fraser Posted October 24 Administrators Posted October 24 Yes that's correct. Okay check the IP on the device itself and then check that against the device you think it is on the Device Manager, do the IPs match?
drentenaar Posted October 27 Author Posted October 27 On 10/24/2025 at 4:05 PM, Netduma Fraser said: Yes that's correct. Okay check the IP on the device itself and then check that against the device you think it is on the Device Manager, do the IPs match? Yes, the IP adresses match.
drentenaar Posted October 27 Author Posted October 27 Second note of interest: When I go to Ping Heatmap and click on EAFC 25 ping again and then on the Amsterdam server (155.133.248.41), the ping is around 6 ms but a tracert leads to a Valve address? (amsix-v4.valve.net) EA doesn't use any Valve servers. They use Amazon AWS and Google Cloud.
Administrators Netduma Fraser Posted October 27 Administrators Posted October 27 Could you provide a full page screenshot of the Geo-Filter please? Most game servers don't respond to pings so for Ping Heatmap we will sometimes use a placeholder server that's in the same location as the game server in order to give you an approximation of the ping you would get to the game server in that area.
silentangel Posted 5 hours ago Posted 5 hours ago I can confirm that FC 26 geo filter is not working at all. Please fix this issue
Administrators Netduma Fraser Posted 4 hours ago Administrators Posted 4 hours ago 27 minutes ago, silentangel said: I can confirm that FC 26 geo filter is not working at all. Please fix this issue Could you provide some information about what is happening exactly?
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