issue at ping optmizer

[Mohamed87]

I’m experiencing an issue with the Ping Optimiser on my Netduma R3 router running DumaOS 4.0.645.

 

When I run the Simple Test, it completes successfully with normal results. However, when I try the Expert Test, it fails every time with this error message:

“DumaOS is unable to complete the Ping Optimiser process due to external circumstances.”

Here’s what I’ve already tried:

- Connected via both Ethernet and Wi-Fi.

- Restarted both the R3 and the ONT (I’m using Bridge mode).

- Verified that DNS and UPnP are properly configured.

- Disabled Geo-Filter and ensured a stable connection.

- Tested multiple times at different hours.

- Running the latest firmware (4.0.645).

 

Despite all this, the Expert Test still fails while the Simple Test works fine.

 

Could you please check if this issue is known for the latest firmware, or if there’s a fix or beta update available?

[Netduma Fraser]

We're aware Ping Optimiser isn't 100% reliable currently and we're looking into it. In the meantime you can adjust Congestion Control manually to achieve the same effects PO would give you