Needing some help with my netduma r2 router

[blue water]

I recently had to factory reset my router after the reset was done I tried to add my device was successful with that but then when I went to choose the game there was no option for dead by daylight don't understand what has happened but I could choose dead by daylight as a option before the factory reset also want to say that my netduma is no longer telling me when I'm connected to a server don't understand what's going on plz help 

[Netduma Fraser]

I'm assuming you're on PC:

1. Quit the application/game/client completely
2. Remove device from the Geo-Filter
3. Give PC PlayStation Device Type in the Device Manager
4. Resync from the Geo-Filter Map menu
5. Re-add the device to the Geo-Filter
6. Set up the Geo-Filter how you like
7. Wait 2 minutes
8. Boot up application/game/client

It's actually better this way without selecting the game as it'll work more consistently, it's what I suggest to everyone using a PC.

[blue water]

I have tried everything u suggested still hasn't fixed the problem I also want to say that what actually caused this problem is that I tried to delete servers from allowed list after that it now is stuck saying looking for host it won't show me what server I'm connected to but the white servers will pop up but when I click on the server it says I'm not connected even know I am connected doesn't make any sense I'm on xbox not pc 

[Netduma Fraser]

44 minutes ago, blue water said:

I have tried everything u suggested still hasn't fixed the problem I also want to say that what actually caused this problem is that I tried to delete servers from allowed list after that it now is stuck saying looking for host it won't show me what server I'm connected to but the white servers will pop up but when I click on the server it says I'm not connected even know I am connected doesn't make any sense I'm on xbox not pc 

Can you provide a screenshot of what you're seeing please?

[blue water]

[blue water]

It goes back and forth from waiting on host to saying I'm not connected to any server doesn't make any sense it wasn't doing any of this until I deleted some servers from the allow list now its freaking out electronics are frustrating also wanna say that dead by daylight use to be there for a option when choosing a game When your setting up the device for the correct servers I have been having to use call of duty servers to play dead by daylight not having a good time plz fix this if u have to remote fix it that's fine 

[Netduma Fraser]

The way it is added now will be better for playing and you won't need to switch games to filter. It won't always be able to ping that is normal. I've added you to Early Access, upgrade to the firmware there, it will bring the mobile app and router software more in line so it should be better https://forum.netduma.com/forum/144-netduma-r2-early-access/

[blue water]

I don't have a pc just a android phone and I don't think I can flash a new update to the router using my smart phone thats why I asked about the remote fix 

[blue water]

This is the current software version that I'm running I also did a factory reset on the router and this is what's showing after the factory reset 

[Netduma Fraser]

33 minutes ago, blue water said:

I don't have a pc just a android phone and I don't think I can flash a new update to the router using my smart phone thats why I asked about the remote fix 

Ah you're playing games on the phone itself? You can just download the file and then via the app in Settings upgrade the firmware and it will ask you where to get the file from on your phone

[blue water]

Oh okay I see and no I'm not playing any games on my phone I play games on my Xbox I just don't have a pc or a laptop to use for the flash upgrade most of the time u have to use a laptop or pc to flash any upgrade to a device mainly because the pc or laptop has a way of opening files that a android phone can't and also when I try to use the upgrade button it's grayed out I can't use it u can see in the photo I sent u that the upgrade button is grayed out and won't do anything if u press it I have tried to press it it does nothing 

[blue water]

Unless u are talking about the hardware maybe that's what I'm missing here haha 😄 sorry I'm just trying to figure this out with out having to use a pc or laptop 

[blue water]

This is the correct file right just making sure and what exactly do I do to flash the upgrade I don't want to brick the router 

[blue water]

Also just curious I Need to be connected to the router on my phone correct before the flashing process begins?

[Netduma Fraser]

Yes that's the correct file, download it then access the DumaOS app (so yes you need to be connected to the router), go to Settings > Troubleshooting and there is the upload firmware button

[blue water]

Alright thank u so much I tried this method on my netduma r1 and accidentally flashed the wrong file and the netduma r1 got bricked lmao 🤣 so I hope this goes well 

[blue water]

Okay so I flashed the file and I got this message after I received that message I tried it again but got the same message then soon after that the router shut down but two lightes were still on then the router booted back up but now I have no access to internet why are electronics so frustrating lol 

[blue water]

You are a legend it worked thank u so much no brick this time haha I'm gonna send u some screen shots now that I have it working properly 

[blue water]

[blue water]

[blue water]

This popped up as well but I hit retry and it loaded everything up perfectly there is some bugs but overall it's awesome 👌 good job u need a raise that's why I have always went with netduma best company ever 

[blue water]

So should I delete the device so that I can get off of call of duty servers or what should I do 

[blue water]

Just got out of a game of dead by daylight my ping was awesome better then before 

[blue water]

[blue water]

Problem is solved u are a genius thank u so much