PPPoE Connection not reconnecting after modem/bridge resync

[Mohamed87]

I am using my NetDuma R3 behind a Huawei modem in bridge mode. The R3 is handling the PPPoE session. The problem is that whenever the internet drops or the modem resyncs, the R3 does not automatically reconnect to PPPoE. I always need to reboot the R3 or manually reconnect from the WAN settings.

Is there any fix or upcoming firmware update to make the R3 auto-reconnect after a line drop?

 

Thank you.

Edited September 29 by Mohamed87

[Devastate]

The workaround I use is this .

I am able to successfully upgrade to the latest version with these steps, replacing step 3 with the latest firmware. This solves that PPPoE issue for me.

[Netduma Fraser]

I've added you to Early Access so you can try that firmware to see if it works better for you but otherwise we are aware and working on a fix. In the meantime you could take it out of bridge and put the R3 in its DMZ instead so the R3 doesn't handle PPPoE and the issue won't happen

https://forum.netduma.com/forum/151-netduma-r3-early-access/

[plakstra]

I am having issues with the PPPoE as well on my R3, my router has a direct connection to the fiber converter.

Is it possible that I could be added to the Early Access as well perhaps? 

And I have KPN and that needs: PPPoE & VLAN

It does work, but my internet is inconsistent when it comes to connection quality. (video buffering, laggie games) and I have fiber 1000/1000 Mbps that the R3 can't reach. So I often switch my R3 back to my XR500 for bigger downloads.

[Netduma Fraser]

5 hours ago, plakstra said:

I am having issues with the PPPoE as well on my R3, my router has a direct connection to the fiber converter.

Is it possible that I could be added to the Early Access as well perhaps? 
And I have KPN and that needs: PPPoE & VLAN

It does work, but my internet is inconsistent when it comes to connection quality. (video buffering, laggie games) and I have fiber 1000/1000 Mbps that the R3 can't reach. So I often switch my R3 back to my XR500 for bigger downloads.

Added. If it's not disconnecting then I don't think that's related to PPPoE. I'd suggest making a new topic and we can help further there

[Mohamed87]

I’ve switched my connection setup from Bridge mode to DMZ and disabled the firewall on my ONT.However, I’m noticing some lag now, which I didn’t experience when I was using Bridge mode.

Do you have any suggestions or recommended settings to improve stability and reduce latency in this setup?

[Netduma Fraser]

9 hours ago, Mohamed87 said:

I’ve switched my connection setup from Bridge mode to DMZ and disabled the firewall on my ONT.However, I’m noticing some lag now, which I didn’t experience when I was using Bridge mode.

Do you have any suggestions or recommended settings to improve stability and reduce latency in this setup?

Are ALL devices still connected to the router? How have you set Congestion Control/SmartBOOST?

[Mohamed87]

Yes, all my devices are connected only to the R3 — nothing is connected directly to the ONT.

I’ve switched my setup from bridge mode to DMZ and disabled the ONT firewall.

SmartBOOST is currently enabled

Even with these settings, I still experience some lag and inconsistent latency compared to when I was using bridge mode.

 

Do you have any specific recommended settings for Vodafone fiber (PPPoE + DMZ setup) to improve gaming stability?

[Netduma Fraser]

7 hours ago, Mohamed87 said:

Yes, all my devices are connected only to the R3 — nothing is connected directly to the ONT.

I’ve switched my setup from bridge mode to DMZ and disabled the ONT firewall.

SmartBOOST is currently enabled

Even with these settings, I still experience some lag and inconsistent latency compared to when I was using bridge mode.

 

Do you have any specific recommended settings for Vodafone fiber (PPPoE + DMZ setup) to improve gaming stability?

Enabled how exactly as its not an on/off feature. What about Congestion Control (Ping Optimizer > Advanced) as that is what will eliminate lag for the most part.