not geting my full speeds

[steven101]

hi i have just got this router   the r3   but for some reason i am not geting over 300 meg       i have 900    from ee  i have reset the router again to start from scratch  

 

[Krush]

Salut, pourrais tu régler tes vitesses FAI manuellement sur le R3 et fournir un test de vitesse Ookla avec un PC  en RJ45  STP !

[Netduma Fraser]

How have you set the EE router to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode

Are ALL devices connected to the R3 or are some still connected to the EE router?

Have you entered the speeds you pay for into the router?

How have you setup Congestion Control?

How have you setup SmartBOOST?

What platform are you testing speeds on and how is it connected, via ethernet or WiFi?

Where are you testing the speeds?

[steven101]

hi its pluged into the ont   it is with ee   but i never use there router    the 900 down  and 115 up  to  the speeds  which i did on my xr500     i turned smart boost  off  and speed went up a bit  all my devices are hard wiered  i tested on fast  speed test and okla  i havent set the qos  yet with optimiser as it would lower my speeds       i only got the router a couple of days ago  so i dont hink i have it set up  to its full potential   thanks for your help again fraser

[steven101]

i conect to the ont through pppoe with the  login as if it was a ee router  and  its fibre    is that not better than using 2 routers ?

[Netduma Fraser]

Was just about to say, PPPoE will be the cause and so it would be best to use the EE router to have that handle it instead and plug the R3 into that, then you'd have full speeds. You can put the R3 in the DMZ on the EE router and ensure you connect all devices to the R3 and you won't be at any disadvantage. Added you to early access https://forum.netduma.com/forum/151-netduma-r3-early-access/

[steven101]

i never had to do this with my xr500   had it  conected to pppoe     with great speeds  whats changed  

[steven101]

thanks for the add   i will play about with this  a dont want to use the ee router      will sort somthing out whats  vlan    would that help with anything ?

[Netduma Fraser]

Completely different routers & software, though whether you noticed it or not you wouldn't have been able to throttle upload properly with PPPoE on the XR500. No that wouldn't help, you need PPPoE for a connection and so if the R3 handles it then currently speeds will be lost, we are working to improve it

[steven101]

is there a way to manualy set the speeds direct to each device    bandwidth alocation     the software on the xr500 was easy to use   compared to this  i have  updated to the early access  seems like i am getting same speeds now as with the xr500   was there a pppoe fix in that update 

[Netduma Fraser]

3 hours ago, steven101 said:

is there a way to manualy set the speeds direct to each device    bandwidth alocation     the software on the xr500 was easy to use   compared to this  i have  updated to the early access  seems like i am getting same speeds now as with the xr500   was there a pppoe fix in that update 

Bandwidth allocation never set speeds direct to each device, it just allowed you to reserve bandwidth for devices but if it didn't need the bandwidth then it would be shared with other devices. You can still do this:

SmartBoost >  icon top right > Favorites/Primary Profile > Click new icon top right

If you want to select the entire device choose ports, enter:

Glad to hear you're getting better speeds now, it is a better update than the previous one so people did see some improvements but not in all cases

[11ZEUS11]

On 8/21/2025 at 10:49 AM, Netduma Fraser said:

Was just about to say, PPPoE will be the cause and so it would be best to use the EE router to have that handle it instead and plug the R3 into that, then you'd have full speeds. You can put the R3 in the DMZ on the EE router and ensure you connect all devices to the R3 and you won't be at any disadvantage. Added you to early access https://forum.netduma.com/forum/151-netduma-r3-early-access/

Can you add me to the early acess

[Netduma Fraser]

1 hour ago, 11ZEUS11 said:

Can you add me to the early acess

Added

[iOrcus]

hey @Netduma Fraser are we getting the feature of being able to adjust all the things we care about in the main screen like we used to before? like i want to be able to put my geofilter, my steady ping, my smartboots, my network usage all on the main screen. Thanks

[Netduma Fraser]

18 hours ago, iOrcus said:

hey @Netduma Fraser are we getting the feature of being able to adjust all the things we care about in the main screen like we used to before? like i want to be able to put my geofilter, my steady ping, my smartboots, my network usage all on the main screen. Thanks

Other than the dashboard we've provided by default I don't think there are any immediate plans to allow it to be customized. Our major concerns currently are those main features we've mentioned before so perhaps once they're available and stable we can look at more user requests like this

[iOrcus]

ok thanks