Geo filter and heatmap not working.

[Seomos17]

fixed issue entiely, What i did was go to that link that u sent to access duma os, typed in the serial number, manually flashed/update again to latest release, then reset the router, that solved my problem heatmap is now working will test geo filter soon. Appreciate the effort helping with this matter. 

[Netduma Fraser]

3 hours ago, Seomos17 said:

fixed issue entiely, What i did was go to that link that u sent to access duma os, typed in the serial number, manually flashed/update again to latest release, then reset the router, that solved my problem heatmap is now working will test geo filter soon. Appreciate the effort helping with this matter. 

Great to hear you managed to get it sorted, thanks for the update!

[Seomos17]

Tested geo filter, geo filter does not wotk, i tried rebooting router, i added device correctly.

[Netduma Fraser]

10 minutes ago, Seomos17 said:

Tested geo filter, geo filter does not wotk, i tried rebooting router, i added device correctly.

What platform & game? Can you provide a screenshot of your Geo-Filter page please?

[Seomos17]

Game:fortnite

[Netduma Fraser]

Do this:

1. Quit the application/game/client completely
2. Remove device from the Geo-Filter
3. Give PC the PlayStation Device Type in the Device Manager
4. Resync from the Geo-Filter Map menu
5. Re-add the device to the Geo-Filter
6. Set up the Geo-Filter how you like
7. Wait 2 minutes
8. Boot up application/game/client

It should show more reliably then. However, Fortnite is a weird one, it only tries to connect you to a server when it's actually loading you in to the pre-game run around lobby area and so that's the only time the router can block it which may result in a longer wait to get returned to the game search lobby. It may be faster to toggle filtering mode off, search, wait to see where it shows on the map/what it pings and then quit if needed and re-search.

[Seomos17]

before i had all these issues, the geo filter would work fine with fortnite, only issue was i had to manually re-que when it blocked the server because it would kick me out the matchmaking. 

[Netduma Fraser]

45 minutes ago, Seomos17 said:

before i had all these issues, the geo filter would work fine with fortnite, only issue was i had to manually re-que when it blocked the server because it would kick me out the matchmaking. 

The individual game services on the Geo-Filter can become out of date - the workaround I mentioned will mean you don't need to worry about that and will work

[Seomos17]

Geo filter now works, but the matchmaking is the same as mentioned,  once a blocked server is detected it boots me out of the matchmaking after just one blocked server, so i have to manually re que 

[Netduma Fraser]

14 hours ago, Seomos17 said:

Geo filter now works, but the matchmaking is the same as mentioned,  once a blocked server is detected it boots me out of the matchmaking after just one blocked server, so i have to manually re que 

Yep that's due to what I mentioned above so you'll either have to keep it enabled and re-search or disable and quit if it's not the one you want.

[Seomos17]

I tried a different game the finals, the geo filter doesnt put me in a server thats in my radius but rather a server thats outside my radius when i enter the loading screen it takes a min or 2 to kick me 1/5 times i get into a game. 

[Seomos17]

i did everythjing you told me to do by the way 

[Netduma Fraser]

32 minutes ago, Seomos17 said:

I tried a different game the finals, the geo filter doesnt put me in a server thats in my radius but rather a server thats outside my radius when i enter the loading screen it takes a min or 2 to kick me 1/5 times i get into a game. 

• Make sure you're launching the game client/game after you've set the Geo-Filter up
• If you change Geo-Filter settings while on the game then restart the game before searching again
• Ensure strict mode is enabled
• Ensure Ping Assist is disabled

If you do all that it should filter correctly

[Seomos17]

works thank, you , i dont have ping assist tho 

[Netduma Fraser]

57 minutes ago, Seomos17 said:

works thank, you , i dont have ping assist tho 

Ah yes my mistake, glad its working now!