Jump to content

Can’t seem to use my ROG Alley with EE Net Duma


Recommended Posts

Hi,

I use netduma os via my ISP EE - they call it ‘WiFi Enhancer’.

So you have 3 modes: Game mode, Work Mode and Streamer mode. Net Duma picks up traffic what device is being used and for what activities, and automatically boosts it.

I manage to have my ROG be game boosted. I then added it to the geo filter and selected call of duty. It never seems to work when call of duty is up.

The feature can work as I manage to get Fortnite to be boosted and use geofilter. I don’t really play Fortnite, I play call of duty - Fortnite was used as a test, and in call of duty ROG can get packet burst when on high ping servers.

I have ps5 also, call of duty works flawlessly with game boosted mode and geo filter so I don’t why Rog isn’t. 
 

The Rog is Rog ally extreme Z1 handheld pc/handheld console cpu/gpu apu. 
 

I was wondering if anyone in community has had similar situation and if they’ve manage to find a way around/past this barrier.

 

Link to comment
Share on other sites

  • Administrators
7 hours ago, Redflame said:

Hey

Thanks for letting me know. Do I need to do anything or just wait for the team to update?

Nothing you need to do, I believe the team should be able to get an update out next week for it as long as EE are happy with that and it will download automatically from the cloud when ready

Link to comment
Share on other sites

5 hours ago, Netduma Fraser said:

Nothing you need to do, I believe the team should be able to get an update out next week for it as long as EE are happy with that and it will download automatically from the cloud when ready

Thanks Fraser. If you don’t mind indulging me further I wanted to ask you some stuff about my net Duma os feature set in EE.

 Does geo filter in EE do steady ping at all?

1.It says in tutorial that geo filter will stabilise ping when connected.

2. When connecting to a server it says ‘connecting to host, once connected we will stabilise your connection.’

3. Sometimes it’ll say the server can’t be ping ‘but don’t worry this won’t affect your gameplay’. 
 

4. When the server can be ping it’ll show a graph with a ping and a stability rating which usually sits at 99/100 percent, but when the server has a paddy like in DMZ/mwz (mw3 zombies) the ping can spike from 7 to 40ms and the graph will drop to 92-79 percent stability but quickly recovers. 
 

5. I’ve seen steady ping examples on R3, where there’s like an extra line after the ping but this doesn’t appear in ee, so I was wondering if that’s just ui and if EE uses this or something similar or if it’s not part of the feature set?

I’ve asked EE, but they’re not all well trained on your knowledge base. And sometimes mention ping optimiser, which I believe is a different feature right?

 

 

 

Link to comment
Share on other sites

  • Administrators

As far as I am aware it doesn't specifically have the Steady Ping feature yet, Ping Optimizer is different yes, that's QoS essentially. I think what it means by stabilize in this instance is that the game will be prioritized and therefore stabilize it on your side, ensuring a stable ping - any spikes/jitter that is outside your network can still happen, likely what you're seeing with that brief spike

Link to comment
Share on other sites

20 hours ago, Netduma Fraser said:

As far as I am aware it doesn't specifically have the Steady Ping feature yet, Ping Optimizer is different yes, that's QoS essentially. I think what it means by stabilize in this instance is that the game will be prioritized and therefore stabilize it on your side, ensuring a stable ping - any spikes/jitter that is outside your network can still happen, likely what you're seeing with that brief spike

Thanks for the detailed reply.

1. Do you know when steady ping will be added? Is this something I’ll have to advocate EE or is it in the pipeline and we got to let them do their behind the scenes magic?

2. I was wondering - the ping optimiser of Net Duma OS. Is it better to run it on idle or when your network is full of activity. I sat in private match on bo6 (to kind of simulate game traffic) and I ran 2/3 4K streams on Netflix whilst doing the test to simulate what is it like when I usually play. But I heard that best approach is apparently to do with an idle network for the algorithm to understand the base line better, could you advise on the best approach?

3. what does the Resync Cloud function do on geo filter, where and when should I use it?

Link to comment
Share on other sites

  • Administrators
3 hours ago, Redflame said:

Thanks for the detailed reply.

1. Do you know when steady ping will be added? Is this something I’ll have to advocate EE or is it in the pipeline and we got to let them do their behind the scenes magic?

2. I was wondering - the ping optimiser of Net Duma OS. Is it better to run it on idle or when your network is full of activity. I sat in private match on bo6 (to kind of simulate game traffic) and I ran 2/3 4K streams on Netflix whilst doing the test to simulate what is it like when I usually play. But I heard that best approach is apparently to do with an idle network for the algorithm to understand the base line better, could you advise on the best approach?

3. what does the Resync Cloud function do on geo filter, where and when should I use it?

  1. We don't give out any ETAs but I think it will be coming, although I don't have the finer points on it
  2. It doesn't really matter as it should essentially disconnect everything from the internet when running the test, however if it isn't doing that then I'd suggest doing it idle. 
  3. It just forces a download of the Geo-Filter cloud database - you shouldn't ever really need to do it. It downloads the cloud automatically anyway.
Link to comment
Share on other sites

On 6/15/2025 at 6:04 PM, Netduma Fraser said:
  1. We don't give out any ETAs but I think it will be coming, although I don't have the finer points on it
  2. It doesn't really matter as it should essentially disconnect everything from the internet when running the test, however if it isn't doing that then I'd suggest doing it idle. 
  3. It just forces a download of the Geo-Filter cloud database - you shouldn't ever really need to do it. It downloads the cloud automatically anyway.

I appreciate you saying what you can, and thanks for answering my question (s).

May I check in here with you on Sunday to see if EE has accepted the update. I did try the ROG again last night but it didn’t work yet but I know you said 7 days/a week so Saturday or Sunday?

 

 

Link to comment
Share on other sites

  • Administrators
14 minutes ago, Redflame said:

I appreciate you saying what you can, and thanks for answering my question (s).

May I check in here with you on Sunday to see if EE has accepted the update. I did try the ROG again last night but it didn’t work yet but I know you said 7 days/a week so Saturday or Sunday?

I won't get any new information over the weekend so Monday would be better to check in

Link to comment
Share on other sites

 Share

×
×
  • Create New...