XR1000 V2

[Berty]

Hi all,

I have had my XR for a while now and have been happy once I worked out what I needed to make it function well

I've just got FTTP 900mb and whilst testing I was somewhat underwhelmed. Swapped out for my ISP (Plusnet in the UK) free router and it appeared to out perform the XR.

Did a reset, set it up and a little better but the ISP supplied is still out performing it.

A couple of questions. 
Could my ISP be throttling the XR
Should I look at getting a R3?

Look forward to hear what you guys can offer.

Thank you

[Netduma Fraser]

Are you saying it's underperforming purely on the speeds you're getting through it? If so, what speeds are you getting via ethernet to speedtest.net? If not, what is your metric you're using to determine it's underperforming?

1. With some ISPs swapping out the main router completely can result in speeds being throttled for a week or so. You can either wait to see if they get better or if you copy the MAC address of the ISP router and set the XR to use that instead it gets around the throttle as it thinks the original router is still being used.
2. Being biased I'd say yes but I'd need more information about what it is you're wanting exactly to give you a better answer. Short answer is the XR series won't get DumaOS 4 and updates will be limited/far between. So if you want more up to date software with newer features the R3 would be the better option.

[Berty]

Hi Fraser, thank you for the reply.

I've just bought the R3, please don't announce a R4 anytime soon

I hope the R3 will outperform the XR1000.

Cheers

[Netduma Fraser]

Good to hear, thanks for your purchase!

[Berty]

So I got the R3, tried since  start of June, but despite it giving a chance to impress me, last weekend I went back to the XR1000V2 and so glad I did.

My XR100 V2 is head and shoulders above the R3. Saying that I do think MY R3 has issues and this is why it is being outperformed.

Is there a service centre I can send it to be checked over and tested?

 

I had really hoped the R3 was the answer.

 

 

[Netduma Fraser]

52 minutes ago, Berty said:

So I got the R3, tried since  start of June, but despite it giving a chance to impress me, last weekend I went back to the XR1000V2 and so glad I did.

My XR100 V2 is head and shoulders above the R3. Saying that I do think MY R3 has issues and this is why it is being outperformed.

Is there a service centre I can send it to be checked over and tested?

I had really hoped the R3 was the answer.

We don't have that kind of service but really likely it's just a case of settings, the software is quite different to the XR. What are the issues you're having exactly?