DNS Problem websites not loading

[Magyar0124]

Hey there 

I'm  R2 owner and used it for years without problem recently my pc stop loading in websites  or dropping dns for few sec then its fixed it self kinda 10 min on 10 min off.
while the issue happening i pinged google.com and its working so i have internet all the time but dns its just die for some reason
i tryed to reset my internet settings in windows , factory reset the router doesn't fixed the issue.
Now i use the direct lan connection from my Arris ISP Router and the error in that router its not exist.
but that router doesn't support QoS so i would like to make it fix
i could make a video explain if you want

Thanks for ur experties and answer

[Basilisk]

A lot of people on the forums are having the same if not similar problems. I have to hotspot my iPhone lot of the time and sometimes a VPN. Am not too sure if VPN helps but I've noticed it doesn't seem to affect me as often as having it turned off.

Hopefully there is a fix somewhere  because it gets annoying when most of these games nowadays require connection to even start to main menu😂

[Krush]

Which DNS are you using? 

Have you tried DNS like 1.1.1.1, 8.8.8.8, or 9.9.9.9?

Sometimes ISP DNS servers block or don't translate certain domain names, or even crash!

[Magyar0124]

i tryd use in network adapter settings google/cloudflare dns but both had the issue

[Netduma Fraser]

We made a change yesterday which may fix it, reboot the router, wait 4 minutes then see if it continues please

[Magyar0124]

Hi Fraser i did unplug waited like 6 min restart router

and just now happend again while i was activly browsing
start loading loading  then 30 sec later give me  a error then 10 15 sec later loading in
1:40 am ish   do you need any id to able to look into it?

[Netduma Fraser]

9 hours ago, Magyar0124 said:

Hi Fraser i did unplug waited like 6 min restart router

and just now happend again while i was activly browsing
start loading loading  then 30 sec later give me  a error then 10 15 sec later loading in
1:40 am ish   do you need any id to able to look into it?

It's likely you have a different issue then, when it happens could you provide the log from the router please?

[Magyar0124]

Hi i hope this is good log but that time frame is not in it let me know if its fine

log-1746875627871.txt

[Netduma Fraser]

5 hours ago, Magyar0124 said:

Hi i hope this is good log but that time frame is not in it let me know if its fine

log-1746875627871.txt 72.86 kB · 1 download

What do you mean the time frame isn't in it? As in when the disconnect happens that wouldn't be included? I'd need the data from when the disconnect happens

[Magyar0124]

ok i will try to replicate it