Maiko Cella Posted May 5 Share Posted May 5 Good afternoon, is everything okay? I have a problem here where I keep losing connection several times a day. This started about 20 days ago. I called my internet provider and they said that the internet is not going down, but that the ONU is losing communication with the router. I have an R2, and I just noticed that the same thing is happening to a lot of people. I need to solve this urgently because I use the internet for work and college. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted Monday at 05:31 PM Administrators Share Posted Monday at 05:31 PM The timeline is really helpful thank you, I've given you Early Access, please upgrade to that firmware and that should fix it while we look into it https://forum.netduma.com/forum/144-netduma-r2-early-access/ Link to comment Share on other sites More sharing options...
Maiko Cella Posted Monday at 11:59 PM Author Share Posted Monday at 11:59 PM Don't update. Link to comment Share on other sites More sharing options...
Fairypusher Posted Tuesday at 11:09 AM Share Posted Tuesday at 11:09 AM You test a static IP for your PC? I have this Error with a DHCP IP. But if you make a reset or update you need a second router for config. I have a Bug after Update. I connect the WAN from R2 to Lan1 from my Router with Internet. If your Dumaos dont start. Now you can read the log. 192.168.77.1/adv_index.htm Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted Tuesday at 02:33 PM Administrators Share Posted Tuesday at 02:33 PM 14 hours ago, Maiko Cella said: Don't update. Reboot the router, wait 4 minutes then attempt the upgrade again please Link to comment Share on other sites More sharing options...
Maiko Cella Posted Tuesday at 04:53 PM Author Share Posted Tuesday at 04:53 PM 2 hours ago, Netduma Fraser said: Reinicie o roteador, aguarde 4 minutos e tente atualizar novamente. Good afternoon, is everything okay? I restarted and it still won't update. It keeps loading and showing that message that I sent the photo and nothing happens, no message appears, it doesn't update, it doesn't restart, it just stays like the image. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted Tuesday at 05:02 PM Administrators Share Posted Tuesday at 05:02 PM 9 minutes ago, Maiko Cella said: Good afternoon, is everything okay? I restarted and it still won't update. It keeps loading and showing that message that I sent the photo and nothing happens, no message appears, it doesn't update, it doesn't restart, it just stays like the image. Factory reset then try to update as soon as you can and it should work then Link to comment Share on other sites More sharing options...
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