Jump to content

Issue with multiple things ping optimiser , steady ping not working etc


Recommended Posts

Issue with multiple things ping optimiser , steady ping not working etc if im in a game it will stabilise intermittingly so i get big ping spikes , wont block certain servers that i have denied and when i logon to  my router nothing loads most the time

Link to comment
Share on other sites

  • Administrators

We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time. In the meantime best to adjust Congestion Control manually in Ping Optimizer > Advanced.

Game servers don't respond to traditional pings so we try to be clever in order to get a successful ping but it doesn't always work. It will then try to fall back to the trace method which won't give you the correct ping in most cases but hopefully somewhere near it, however this can also fail. Then because it's unable to determine the true ping it can't know what value it needs to apply with Steady Ping.

What firmware version are you on currently?

Link to comment
Share on other sites

I am unable to see my ping, it only shows me this whenever I join a game. I have no idea what servers17420668556947114363922211761754.thumb.jpg.2d8d717ec7ccaf4987dde19786adc4cb.jpg I'm connected to either. I am on the latest firmware

Link to comment
Share on other sites

Just now, Tac toby said:

I am unable to see my ping, it only shows me this whenever I join a game. I have no idea what servers17420668556947114363922211761754.thumb.jpg.2d8d717ec7ccaf4987dde19786adc4cb.jpg I'm connected to either. I am on the latest firmware

It goes between that image and then say in Call of Duty series offline

Link to comment
Share on other sites

  • Administrators

Try this:

  1. Quit the application/game/client completely
  2. Remove device from the Geo-Filter
  3. Give PC PlayStation Device Type in the Device Manager
  4. Resync from the Geo-Filter Map menu
  5. Re-add the device to the Geo-Filter
  6. Set up the Geo-Filter how you like
  7. Wait 2 minutes
  8. Boot up application/game/client

Then see if it works.

Link to comment
Share on other sites

  • Administrators
22 minutes ago, Tac toby said:

Thank you it work! My next question is having it set as PlayStation is it going to affect any thing, does it matter?

No it won't cause any negative effects

12 minutes ago, 18RayF said:

Im currently on v4.0.540

It'll block servers you denied once the connection to that server has been severed so wait a few minutes in the lobby after the game  then re-search otherwise you run the risk of connecting to it again. Also there are many servers clustered in a singular location, you'll be denying a single server in that cluster, not the location.

What do you see when trying to access?

Link to comment
Share on other sites

  • Administrators
59 minutes ago, 18RayF said:

for example if i block all servers outside london it still will connect me to them not sure why 

Can you provide a screenshot of the full Geo-Filter page showing what you see when this happens please?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...