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XR 1000v2 slow speeds


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when the XR1000v2 is the only thing connected to the ISP router the speeds are inconsistent and low, even with QoS set to Never 
image.png.9d945da0d44f2d0245853bb970140aff.pngimage.png.276d2f04ad55a045bed53c2fed301289.png

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What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g XR in its DMZ, modem/bridge mode

So ALL devices connected to the XR, none to the modem?

What are the speeds you pay for/receive? 

Have you entered those speeds into the router?

If you disable QoS fully do you get higher speeds?

Is this over WiFi or ethernet?

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The ISP modem is a "Digi" Model Name:SR1041F

All tests were done with Ethernet 

Paid for 1000mbps up & down

QoS was disabled for the comparison 

All devices are connected through the XR1000v2  

Did numerous speediests to get exact speeds only for the speeds to change,  didn't matter how spot on it was, the speeds jumped around  the 200s to 380mbps on the download,  causing high buffer bloat on the XR

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here's what speeds it got while it was fully disabled,  doesn't make sense with how the modem router can get 900mbps but the XR1000v2 can't 

image.png.99d9251bb2e94a27881b843438633c12.png

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PPPoE is handled through the ISP modem, and the XR1000 is connected to the ISP modem to get an internet connection 
the isp modem router gets 900mbps up/down
but even when the XR1000 is connected to the ISP's modem it gets at best 580mbps download & 800mbps upload with absolutely no QoS on it even shows up as QoS disabled in the UI

is there something that can be done to resolve this? 

since while QoS is enabled & the congestion control is set to always, the fluctuations in what the speeds really are to the XR1000 are making the lag worse, for example, finding the right max bandwidth/paid for (Mbps) no matter how many times this is done, as well as going to the sliders and finding what makes it stable, it doesn't last more than a minute till the bufferloat goes all over the place and theres tons of lag in games

it just doesn't get what the ISP modem router gets 920mbps up and down, apposed to the XR1000 being connected to the ISP modem router with all traffic going through the XR1000

40 minutes ago, Netduma Fraser said:

Make sure the ISP modem is handling PPPoE and the XR isn't and then you should get better speeds through the XR and QoS will apply better also

its set up exactly like this

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That's quite bizarre, set the XR to have a static/reserved IP on the modem so the IP doesn't change, double check the IP is the same in the DMZ then reboot the modem, wait 2 minutes then reboot the XR from the interface, wait 4 minutes then check the speeds again

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On 3/18/2025 at 12:13 AM, Netduma Fraser said:

That's quite bizarre, set the XR to have a static/reserved IP on the modem so the IP doesn't change, double check the IP is the same in the DMZ then reboot the modem, wait 2 minutes then reboot the XR from the interface, wait 4 minutes then check the speeds again

Still absolutely no difference, even completely disabled QoS in the advanced menu again to make sure, but nope unfortunately 

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Are there any other settings you may have changed on the XR?

In WAN Settings disable the protection options and set NAT to Open and see if that boosts it at all.

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image.thumb.png.b060a007cd74271d04e8d315f9af6c79.png

i've not changed any settings, i've only had the Nat filtering open since i first set up the XR 

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yeah the XR gets full speeds while in AP mode, but how does one go about getting that to come through the XR with all those useful QoS features?image.png.3e53d1ee70d03ec47639578777ebf030.png

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That's the question isn't it, everything appears to be correct from what you've said so I can't see an obvious reason for the lower speeds. If you put the PC in the DMZ on the XR and do a speed test what do you get? Remove it from the DMZ immediately after testing.

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it's stuck in AP mode... i could NOT even log into the XR at all, i've tried finding it's ip address, which was 192.168.1.128
put it in the web browser, and absolutely no luck what so ever, tried a factory reset with a absolute no luck at all in getting into the log in page

tried the default gateway 192.168.1.1 didn't work
tried to unplug the XR and to isolate it, only had the pc connected to it, tried on LAN ports, tried WAN

can't access the login at all to return to normal 

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update: after discovering that the cmd ipconfig way didn't give the correct IP, showed 192.168.1.128
it had changed to 130
was able to log in to the XR and exit AP mode

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image.png.f47dba24d155d4a04a30113051d406d1.pngspeeds are finally as at an acceptable range now through the XR

after a factory reset after getting out of AP Mode

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Will do,  I did stumble on something in another forum somewhere,  it mentioned how if QoS is set to auto, the speeds would be in a bugged state until the xr was factory reset 

It was either the auto QoS mode  " always, auto enable, never" for context using auto enable might of bugged the speeds, or it could have been the auto detect speeds, I'm not sure which it was,  but I'll be keeping QoS as Always, and completely disabling it with the congestion control three lines menu as a way to toggle it for full speeds when not gaming

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