pyan14 Posted February 22 Share Posted February 22 I have had a problem since day one of receiving my R3 router. My router is an R3 v4.0.540. When i connect my PS5 using wifi to the router, i can access the PSN Network and play multiplayer games like normal, but when i connect it using cable, I can’t connect to the PSN network or playing online games. If I bypass the Netduma router, i can play as usual with LAN cable connected. Please help me. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 23 Administrators Share Posted February 23 Check with another ethernet cable, also into a different port on the R3, can it connect then? Link to comment Share on other sites More sharing options...
pyan14 Posted February 23 Author Share Posted February 23 Already change the ethernet cable. Still failed. On 2/23/2025 at 8:20 AM, Netduma Fraser said: Check with another ethernet cable, also into a different port on the R3, can it connect then? Expand Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 23 Administrators Share Posted February 23 What about in a different port on the router? Link to comment Share on other sites More sharing options...
pyan14 Posted February 24 Author Share Posted February 24 On 2/23/2025 at 6:03 PM, Netduma Fraser said: What about in a different port on the router? Expand Finally i found the problem.. when i do port forward on my old router it will block the cable connection from the R3 but not on wifi connection. I also don’t understand what’s happening but for the mean time i just leave it be. Btw, where should i do the DMZ, on the R3 router or my old router? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 24 Administrators Share Posted February 24 Good job! You should put the R3 WAN IP in the DMZ on your ISP modem/router. You can if you wish then put the PS5 in the DMZ on the R3. pyan14 1 Link to comment Share on other sites More sharing options...
pyan14 Posted March 7 Author Share Posted March 7 Help…it happened again. It seems like the LAN ports have a problem. The upload data can’t go through to the Speedtest server. The download speed varies—sometimes it’s okay, and sometimes it’s not. I’ve tried using multiple wired cables, but the download speed remains inconsistent, and there is no upload. No issue when connected through wifi. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7 Administrators Share Posted March 7 Could you provide a screenshot of the WAN & LAN Settings pages please? Link to comment Share on other sites More sharing options...
pyan14 Posted March 7 Author Share Posted March 7 As requested. Fyi, sometimes it’s difficult to enter the dumaos web using wired cable but easily login when using wifi. Attached is the picture based on wifi Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7 Administrators Share Posted March 7 All looks fine there, can you provide a screenshot of Ping Optimizer > Advanced please? Link to comment Share on other sites More sharing options...
pyan14 Posted March 8 Author Share Posted March 8 As requested Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 8 Administrators Share Posted March 8 That all looks fine, are you directly connected via ethernet or going through a switch/extender for example? Link to comment Share on other sites More sharing options...
pyan14 Posted March 9 Author Share Posted March 9 On 3/8/2025 at 6:14 PM, Netduma Fraser said: That all looks fine, are you directly connected via ethernet or going through a switch/extender for example? Expand R3 -> router -> modem ONT router from my isp brand KAON AR2140 Modem from my isp brand ZTE Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 9 Administrators Share Posted March 9 Did you put the R3 in the DMZ on the AR2140? Link to comment Share on other sites More sharing options...
pyan14 Posted March 10 Author Share Posted March 10 On 3/9/2025 at 6:05 PM, Netduma Fraser said: Did you put the R3 in the DMZ on the AR2140? Expand No. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 10 Administrators Share Posted March 10 Do that and then try again please Link to comment Share on other sites More sharing options...
pyan14 Posted March 10 Author Share Posted March 10 On 3/10/2025 at 3:08 PM, Netduma Fraser said: Do that and then try again please Expand Done that but still the same. Right now can’t even login into dumaos using network cables only wifi is ok. The attached picture is the notification I received if login through cable. Yeah i tried using several cables already. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 10 Administrators Share Posted March 10 What happens when you click continue anyway? Link to comment Share on other sites More sharing options...
pyan14 Posted March 10 Author Share Posted March 10 On 3/10/2025 at 3:57 PM, Netduma Fraser said: What happens when you click continue anyway? Expand Keep on loading forever. Sometimes manage to login and sometime will be nothing except loading forever. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 10 Administrators Share Posted March 10 If you click the recovery options button on that page it should give you the option to get the logs, if you could do that please Link to comment Share on other sites More sharing options...
pyan14 Posted March 11 Author Share Posted March 11 I tried several times to get back to the recovery options page, but i couldn’t. Can i just upload the normal logs? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 11 Administrators Share Posted March 11 On 3/11/2025 at 8:16 AM, pyan14 said: I tried several times to get back to the recovery options page, but i couldn’t. Can i just upload the normal logs? Expand We need the logs from when it happens, don't worry about it, just when it happens again grab them from that page if you can Link to comment Share on other sites More sharing options...
pyan14 Posted March 26 Author Share Posted March 26 On 3/11/2025 at 3:17 PM, Netduma Fraser said: We need the logs from when it happens, don't worry about it, just when it happens again grab them from that page if you can Expand It seems like the main problem here is the upload connection. Attached is the picture of the speedtest using the wired and the built-in speedtest. I tried numerous wired cables and the latest one I bought a new external LAN port to confirm it. Can I get a replacement for the R3? Link to comment Share on other sites More sharing options...
Fuzy Posted March 26 Share Posted March 26 Hi! It's due to the USB/RJ45 dongle. The white one is probably defective. Does your ZenBook support USB 3? Link to comment Share on other sites More sharing options...
pyan14 Posted March 26 Author Share Posted March 26 On 3/26/2025 at 4:20 PM, Fuzy said: Hi! It's due to the USB/RJ45 dongle. The white one is probably defective. Does your ZenBook support USB 3? Expand I don’t think so because if I connect directly to the main router there’s no problem with it. Link to comment Share on other sites More sharing options...
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