Leonardo Godoy Nogueira Posted January 13 Author Posted January 13 As luzes ainda roteador não acende ainda
Administrators Netduma Fraser Posted January 13 Administrators Posted January 13 5 hours ago, Leonardo Godoy Nogueira said: Ele ficou ativo mais deu vários erros no pc e celular não atualizou normal 5 hours ago, Leonardo Godoy Nogueira said: As luzes ainda roteador não acende ainda Okay but can you access even if there are errors? Would you be able to update again for example?
Leonardo Godoy Nogueira Posted January 13 Author Posted January 13 Mais erro ainda continua na luz em cima roteador
Administrators Netduma Fraser Posted January 14 Administrators Posted January 14 Forget about the light for the moment, that's the least important, can you access the interface even if there are errors? Would you be able to update again for example?
Leonardo Godoy Nogueira Posted January 14 Author Posted January 14 Sim sem problema Mais atualização de erro para colocar esta última mais ficou atualização problema que não mudou nada
Administrators Netduma Fraser Posted January 14 Administrators Posted January 14 Thanks for your feedback - delete the downloaded firmware from your PC, then re-download it, then re-upgrade the router, close the browser tab and wait 4 minutes. Then access and perform a factory reset from the interface, then close the browser tab, wait 4 minutes then access and see if it is any better please.
Leonardo Godoy Nogueira Posted January 18 Author Posted January 18 Boa tarde! Ainda continua erro das luzes não acende em cima roteador Última atualização entrou aqui foi v4.0.478 Nesta atualização teria como eu jogar jogadores distante Fica direto as luzes amigo meu falou ela ficava sem luz acessa e não está mais
Administrators Netduma Fraser Posted January 18 Administrators Posted January 18 I've explained the players thing before, it's not possible. Have you factory reset after upgrading to that version?
Leonardo Godoy Nogueira Posted January 18 Author Posted January 18 Luz de cima roteador ainda continua
Administrators Netduma Fraser Posted January 18 Administrators Posted January 18 Downgrade back to one of the first firmware versions, can you get it to show then?
Leonardo Godoy Nogueira Posted January 18 Author Posted January 18 Vc tem como mandar para mim Pq pode está um erro sistema não saiu
Administrators Netduma Fraser Posted January 18 Administrators Posted January 18 Try this one, then factory reset, if the RGB comes back then re-upgrade again DumaOS-R3-4.0.219.sig
Leonardo Godoy Nogueira Posted January 19 Author Posted January 19 Está vai resolver os problemas Tem como mandar pelo e-mail Não resolveu ficou mesma coisa
Administrators Netduma Fraser Posted January 19 Administrators Posted January 19 Okay lets try the first firmware, same process as above please https://drive.google.com/file/d/11j913tnodzS5TKASdxtKpBI4KQ_no1ec/view
Leonardo Godoy Nogueira Posted January 19 Author Posted January 19 Fiz atualização nada ainda Depois está pedindo para atualizar de novo Isso não é alguma configuração não está ativando roteador RGB aparece para mim ativar mais as luzes de cima do roteador não fica ligado Este registro sistema está tudo sobre aparelho pode ser vc possa resolver alguma coisa seja útil R3_2025-01-19T13:40:14.047Z_logs.txt Este registro da última atualização R3_2025-01-19T14:11:53.469Z_logs.txt Fiz outra tentativas aqui nada luz fica acende luz nada Será vai precisar resetar bios dele lá onde fica as placas
Administrators Netduma Fraser Posted January 19 Administrators Posted January 19 Thanks for the logs, I'll pass them onto the team. Re-upgrade back to the latest Early Access version, then If your ISP modem/router has WiFi, set it up so that it is in bridge or modem mode, you can also use the DMZ. Copy the WAN IP from the R3 (found in Settings > WAN) and enter it into the DMZ function on the ISP modem/router. Disable IPv6 in LAN/WAN on the R3 and enable remote support in Settings > Troubleshooting. Then post back here from a device connected to the R3 when you've done that and I'll see if I can get a dev to connect and have a look at what is going on next week.
Leonardo Godoy Nogueira Posted January 19 Author Posted January 19 Já está remoto ele já ativei fiz de tudo não está ficando Luz de cima roteador
Administrators Netduma Fraser Posted January 19 Administrators Posted January 19 That is just so we can get a dev to remote in next week to look at the issue. Making those changes themselves won't fix the issue. Also I can see you still have IPv6 enabled.
Administrators Netduma Fraser Posted January 19 Administrators Posted January 19 Follow these steps exactly: If your ISP modem/router has WiFi, set it up so that it is in bridge or modem mode, you can also use the DMZ. Copy the WAN IP from the R3 (found in Settings > WAN) and enter it into the DMZ function on the ISP modem/router. Disable IPv6 in LAN/WAN on the R3 and enable remote support in Settings > Troubleshooting. Then post back here from a device connected to the R3 when you've done that and we'll attempt to connect. I can see you're still using IPv6 currently which means you haven't follow those instructions properly yet.
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