Switch Won't Connect to XR1000, Security>Access Control Option Not Found

[Netduma Fraser]

That's fine, you don't need to know what it means, if you don't connect the switch but then connect other devices and then grab the logs please it will be a good comparison

[mrmatthew]

5 hours ago, Netduma Fraser said:

That's fine, you don't need to know what it means, if you don't connect the switch but then connect other devices and then grab the logs please it will be a good comparison

I'm not sure what you're asking me for. That's all the log file that was there. 

[Netduma Fraser]

12 minutes ago, mrmatthew said:

I'm not sure what you're asking me for. That's all the log file that was there. 

1. Don't connect the switch again
2. Connect other devices to WiFi
3. Get the log
4. Post it here

Then I can compare a working device log with a non working device log

[mrmatthew]

Just now, Netduma Fraser said:

1. Don't connect the switch again
2. Connect other devices to WiFi
3. Get the log
4. Post it here

Then I can compare a working device log with a non working device log

We have dozens of devices connected to the network already, were they not in the log I already sent you? How do I get them to show up in the log? 

[Netduma Fraser]

1 hour ago, mrmatthew said:

We have dozens of devices connected to the network already, were they not in the log I already sent you? How do I get them to show up in the log? 

That's the thing, they were connected already, I need entries for when they connect. Just forget the WiFi network on a few devices and then connect again and then grab the log

[mrmatthew]

Hello, any updates from the last log I provided? 

[Netduma Fraser]

I'll have to pass it on to the team and wait for their conclusion I think

[mrmatthew]

6 hours ago, Netduma Fraser said:

I'll have to pass it on to the team and wait for their conclusion I think

Alright. How long do you think that will take? 

[Netduma Fraser]

Couldn't say exactly, they won't all be in until next week