Kahari Posted November 11 Share Posted November 11 Earlier last week, the geo filter was working on my XR500 (while playing COD), but now it is no longer working at all. Servers aren’t showing up, my location isn’t showing in the geo filter, and it’s connecting me to games as if the filter isn’t on at all. I’ve tried restarting the router and modem, deleting the device, re syncing the cloud and re adding the device, (like previous methods) nothing has worked. What should I do? antBoy 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 11 Administrators Share Posted November 11 Check the IP on the device itself and then check it against the name of the device you're adding on the Device Manager, do they match? Kahari 1 Link to comment Share on other sites More sharing options...
Kahari Posted November 11 Author Share Posted November 11 I checked and Yes they both match. I even just did a factory reset and still not working. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 11 Administrators Share Posted November 11 What device are you playing on? If it's a PC, what platform are you using? Link to comment Share on other sites More sharing options...
Kahari Posted November 11 Author Share Posted November 11 PC on Battle.net for COD. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 11 Administrators Share Posted November 11 Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works. Kahari 1 Link to comment Share on other sites More sharing options...
Kahari Posted November 11 Author Share Posted November 11 I’ll give it try and update you. Thanks. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Kahari Posted November 11 Author Share Posted November 11 It worked! Had to do a power cycle but it worked. Thanks for the help! Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 12 Administrators Share Posted November 12 Great to hear that, thanks for the update! Kahari 1 Link to comment Share on other sites More sharing options...
antBoy Posted November 16 Share Posted November 16 Same thing happening to my Xbox too. Nothing showing on the map today. It was working before... Ip address is the same. I have the latest XR500 V2.3.2.134-dumaos33-rc14 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 16 Administrators Share Posted November 16 5 hours ago, antBoy said: Same thing happening to my Xbox too. Nothing showing on the map today. It was working before... Ip address is the same. I have the latest XR500 V2.3.2.134-dumaos33-rc14 Do this process and see if it works please: On 11/11/2024 at 5:19 PM, Netduma Fraser said: Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works. antBoy 1 Link to comment Share on other sites More sharing options...
antBoy Posted November 16 Share Posted November 16 I did that few times. Then I chose Xbox and did all that again, but then I rebooted the router too, so back to normal now 🙂 Thank you. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now