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Ethernet port (1) / access to internet not working?


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Hi All,

 

…it’s me again. 🙆🏾‍♂️ So I literally played BO6 until 0400hrs this morning. Went to work. Did my errands. Come home. “Connect to the Xbox Network…” I’ve restarted the XSX several times. I rebooted the R3 from the DumaOs app. Originally the XSX wasn’t recognizing any Ethernet cable. I verified my 100ft Cat 6e cable has no damage to it. After rebooting the R3 the XSX now recognizes the Ethernet but reads IPv4 w/ UNAVAILABLE NAT. I’m literally sending this message over R3 WAN. LAN however is giving me fits. I tried changing the DNS settings in R3 to 8.8.8.8 and 8.8.4.4 no change since rebooting R3 (once). I may fall asleep atp but please advise when you can. 

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Presently only the Xbox connects thru Ethernet. How do I turn off the Geo Filter? Currently it is set to 1000mi. 
 

Side note, I just plugged the Internet cable in after connecting to the WAN last night and the XSX keeps snapping between “Wired” NAT Type: “Getting info…” and the R3s WAN with intermittent “can’t connect to your wireless network. Try restarting your router” in between these (2) states. 

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Edited by RedBearNAaron
Adding files.
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Apologies on the delay. So last night when I got home I just unplugged the R3 and after a few seconds engaged the power/reset buttons for a few seconds simultaneously. Then I left it unplugged for 30-45 minutes while I cooked dinner. After which I powered it on and the connection came back. I never reserved an IP. However, I am shooketh to run another speed test atp as an update was downloading at a measly 10-40Mbps. 😩 In any case I played a few matches of BO6 and they were ok. Not perfect but not rubber banding. I’ll see if download speeds are reflected when I download DEATH STRANDING tonight and return after a few dozen BO6 matches and let you know if it’s fixed fixed or fluke fixed. 🙆🏾‍♂️😅

Edited by RedBearNAaron
Clerical error; spell check
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BIG SIGH… Twas a fluke. Looks like another night of no gaming. Agggh WHY ME!? I just wanna shūut faces and eat Chipotle Bros. Eegah! 🙆🏾‍♂️🥲 I think I’m going to factory reset the R3–before I pull a braid out or sumn!

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Yes. I did manually set the DNS after the fact trying to circumvent / improve the situation—it didn’t help. So I uhh factory reset both the R3 and my XSX. They’re working now. 
 

i have a sneaky suspicion the Ad blocker function was the culprit but to be fair after I disabled it on my XSX the situation didn’t improve either. 
 

it’s only been one day I’ll check back after the weekend. Lol

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Howdy 🤠 so I totally spaced that I was the XSX running on WiFi after that reset. I still cannot maintain a consistent connection to/thru the R3 with Ethernet. I am quite bummed actually. I have isolated the issue to the R3 as in my frustration I unplugged the entendre from the XSX > R3 and instead swapped it back to my original setup XSX > ISP modem and well… instant connection. No WAN/LAN switching, no consistently intermittent network dropping and I can actually complete this update today  

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Hey Fraser, thank you. Apologies for the delay I’ve been out of town.
 

I have only just upgraded 10-15 minutes ago. Unfortunately the wired connection is still bugging out (dropping/disconnecting consistently-intermittently // unusable). Fortunately WAN still works but moving forward I’ll need to connect directly to my ISP modem for (game) downloads as the WAN was only pushing 100-150Mbps vs the 900-1000Mbps that’s actually coming in. Anymore troubleshooting steps or What shall I do in the meantime?

Edited by RedBearNAaron
Clarified “bugging out.”
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Yes, it happens with all (4) Ethernet ports. 
I remember reading something about “Bridge” Mode but I don’t recall where nor do I know how to set that up. Could the lack of that configuration have anything to do with this?

 My ISP is COX

My ISP Modem/Router device information is as follows:

MDL: CGM4331COX

 Panoramic (?)

MFR Date (approx): 2020

Just in case there are ISP specific configurations  

 

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Edited by RedBearNAaron
Added question / picture.
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I wouldn't have thought so no but we can't know how it might be interacting with your network so ensuring it's setup to pass all traffic to the R3 unimpeded could help or at least take it out of the equation. The bridge mode would be on the modem/hub interface - can you find it there to enable it? Alternatively there should be a DMZ option that you can put the R3 WAN IP into.

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Unfortunately the ISP was installed by them and I wasn’t given any literature. I found the DMZ setting through the Cox WiFi app tho. Just clicking through I was able to locate the R3 through that end, create a DMZ and add the R3 to it. Additionally, bridge mode may not be a public facing option as the settings tells me some of my settings are “managed automatically.”

with that being said what should my next steps be? 

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No. No improvement and even worse. Now I’m losing connection intermittently through WAN. Cost me (2) D/C DNF on Ranked Play. (Frustration is building) Oof! I’m beginning to Wonder if I’m suffering from a DDOS attack or something. Very peculiar… 🧐 

 

Still very much invested in resolving this. 🙏🏾

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The abuse report, the IP is from Google so definitely not being attached. Some routers are very sensitive regarding what they consider an attack but the router has a firewall so you're perfectly safe.

Grab a log from where it's disconnecting now please. Also reserve an IP for the affected devices on the R3, hopefully that will keep them connected.

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