Hydros85 Posted November 2 Share Posted November 2 Hello, I have a problem that after connecting the Internet cable directly to the modem, the console connects to the Internet, but after connecting to the router it does not detect the connection, it is a new cable, and yesterday it worked on NetDum, but today it does not detect what could be the problem? may it matter that the cable is cat5 and not cat6, e.g.? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 2 Administrators Share Posted November 2 The cable type doesn't matter, try a different cable and also try a different port on the router. If you've set manual network settings on the console remove them and make it automatic. Link to comment Share on other sites More sharing options...
Hydros85 Posted November 2 Author Share Posted November 2 it is automatic on the console, I also checked the ports and nothing, but as I wrote, the cable is new, I connected it to the TV and it works normally, and I connected the same cable directly to the Internet modem and it also works, it's strange Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 2 Administrators Share Posted November 2 Does the same cable with a PC work when connected to the router? Link to comment Share on other sites More sharing options...
Hydros85 Posted November 3 Author Share Posted November 3 Yes 🥺 and that's what's weird Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 3 Administrators Share Posted November 3 Have you blocked a device on the Device Manager or made a blocking internet rule, made port forwards, DMZ etc? Link to comment Share on other sites More sharing options...
Hydros85 Posted November 4 Author Share Posted November 4 no, I even restored the router to factory settings and nothing, I'll try with a different cable 👍 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 4 Administrators Share Posted November 4 Okay keep us posted! Link to comment Share on other sites More sharing options...
Hydros85 Posted November 26 Author Share Posted November 26 Everything works now, I reset the router to factory settings and changed the wifi name to a different one and I think that was the problem, maybe the console just remembered the wifi setting and didn't connect via cable 🤷, but the problem was solved Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 26 Administrators Share Posted November 26 Great to hear that, thanks for posting the solution! Link to comment Share on other sites More sharing options...
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