Hisham Posted October 31 Share Posted October 31 I purchased this device (250 USD) specifically to enhance my connectivity for gaming and internet, yet it’s been nothing but a disappointment. Despite downloading the latest test firmware (4.0.291) and performing multiple resets, the issues persist daily. Every single day, the router disconnects, and I’m unable to access the router’s webpage, forcing me to restart it manually. If there isn’t a permanent solution to these constant disconnections, I’ll be replacing this router with something reliable. Please advise on a solution immediately, or I’ll be moving on from this device. DESTR0 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 31 Administrators Share Posted October 31 Please try this firmware: https://forum.netduma.com/topic/57223-new-firmware-r3-dumaos-40402-disconnections-fix/ Link to comment Share on other sites More sharing options...
stubarru Posted October 31 Share Posted October 31 I have the same issue, any chance I can get access to this firmware?? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 31 Administrators Share Posted October 31 18 minutes ago, stubarru said: I have the same issue, any chance I can get access to this firmware?? Added stubarru 1 Link to comment Share on other sites More sharing options...
DESTR0 Posted November 4 Share Posted November 4 have the same issue! please some help!👏 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 4 Administrators Share Posted November 4 18 minutes ago, DESTR0 said: have the same issue! please some help!👏 I've given you access to the above link, please try that DESTR0 1 Link to comment Share on other sites More sharing options...
Rbnhz Posted November 7 Share Posted November 7 Same issue Link to comment Share on other sites More sharing options...
Nelsitin Posted November 7 Share Posted November 7 The exact same thing happens to me, every day I have to restart the R3 because the internet is going away and it does not let me connect to the settings, neither by the app nor by the browser. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 7 Administrators Share Posted November 7 14 hours ago, Rbnhz said: Same issue 6 hours ago, Nelsitin said: The exact same thing happens to me, every day I have to restart the R3 because the internet is going away and it does not let me connect to the settings, neither by the app nor by the browser. Given you both access, please see if that helps. Link to comment Share on other sites More sharing options...
Hisham Posted November 9 Author Share Posted November 9 On 10/31/2024 at 7:25 PM, Netduma Fraser said: Please try this firmware: https://forum.netduma.com/topic/57223-new-firmware-r3-dumaos-40402-disconnections-fix/ updated to this version tried it for 5 days and it's still disconnected every day and I've to reboot my device to get it working again. this issue is occurring after 4.0.290 version. before that i'vent faced any problems my setup is PPPoe Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 10 Administrators Share Posted November 10 1 hour ago, Hisham said: updated to this version tried it for 5 days and it's still disconnected every day and I've to reboot my device to get it working again. this issue is occurring after 4.0.290 version. before that i'vent faced any problems my setup is PPPoe How long did you wait prior to rebooting? Link to comment Share on other sites More sharing options...
Hisham Posted November 10 Author Share Posted November 10 3 hours ago, Netduma Fraser said: How long did you wait prior to rebooting? it depends, usually every 24 hours and sometimes twice a day. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 10 Administrators Share Posted November 10 4 hours ago, Hisham said: it depends, usually every 24 hours and sometimes twice a day. I mean when the issue happens, how long are you waiting for the connection to re-establish itself before you reboot or are you rebooting right away? Link to comment Share on other sites More sharing options...
Hisham Posted November 11 Author Share Posted November 11 21 hours ago, Netduma Fraser said: I mean when the issue happens, how long are you waiting for the connection to re-establish itself before you reboot or are you rebooting right away? I’ve waited sometimes 2-3 hours and it won’t re-connect. I should reboot it every single time. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 11 Administrators Share Posted November 11 9 hours ago, Hisham said: I’ve waited sometimes 2-3 hours and it won’t re-connect. I should reboot it every single time. Okay thanks, the team are looking into it currently Link to comment Share on other sites More sharing options...
Sven Posted Friday at 02:14 PM Share Posted Friday at 02:14 PM I've encountered the same issue. When disconnected, I can't access the router via the webpage or the app. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted Friday at 03:51 PM Administrators Share Posted Friday at 03:51 PM 1 hour ago, Sven said: I've encountered the same issue. When disconnected, I can't access the router via the webpage or the app. I've given you Early Access, please see if the firmware there works better for you: https://forum.netduma.com/forum/151-netduma-r3-early-access/ Link to comment Share on other sites More sharing options...
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