L7NALMARI Posted September 18 Share Posted September 18 it show me in QOS device not found @Netduma Fraser Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 19 Administrators Share Posted September 19 There are only 2 ways to resolve this error: Factory Reset Re-connect the device that you deleted from the Device Manager back to the router via the same connection method (ethernet, 2.4GHz or 5GHz), give it the same device type and name. Then the error will disappear. Link to comment Share on other sites More sharing options...
L7NALMARI Posted September 19 Author Share Posted September 19 2 hours ago, Netduma Fraser said: There are only 2 ways to resolve this error: Factory Reset Re-connect the device that you deleted from the Device Manager back to the router via the same connection method (ethernet, 2.4GHz or 5GHz), give it the same device type and name. Then the error will disappear. i did factory reset 4 times dosnt work second point dont get it which dives should i cnnect back to the internet Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 19 Administrators Share Posted September 19 There will be a device that was added to Traffic Prioritization on the QoS page, you would have deleted that device from the Device Manager, that's the device you need to connect back. How did you do the factory reset? Link to comment Share on other sites More sharing options...
L7NALMARI Posted September 19 Author Share Posted September 19 3 hours ago, Netduma Fraser said: There are only 2 ways to resolve this error: Factory Reset Re-connect the device that you deleted from the Device Manager back to the router via the same connection method (ethernet, 2.4GHz or 5GHz), give it the same device type and name. Then the error will disappear. just now i did factory reset n only these devices connect it Link to comment Share on other sites More sharing options...
L7NALMARI Posted September 19 Author Share Posted September 19 2 minutes ago, Netduma Fraser said: There will be a device that was added to Traffic Prioritization on the QoS page, you would have deleted that device from the Device Manager, that's the device you need to connect back. How did you do the factory reset? i did it from here Link to comment Share on other sites More sharing options...
L7NALMARI Posted September 19 Author Share Posted September 19 4 minutes ago, Netduma Fraser said: There will be a device that was added to Traffic Prioritization on the QoS page, you would have deleted that device from the Device Manager, that's the device you need to connect back. How did you do the factory reset? the device i added to TP on qos my playstation Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 19 Administrators Share Posted September 19 Hold the reset button on the back of the router for 30 seconds, then wait 4 minutes before accessing the interface and see if it works then please Link to comment Share on other sites More sharing options...
L7NALMARI Posted September 19 Author Share Posted September 19 1 hour ago, Netduma Fraser said: Hold the reset button on the back of the router for 30 seconds, then wait 4 minutes before accessing the interface and see if it works then please i did it n the same thin device not found Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 19 Administrators Share Posted September 19 Upgrade to the firmware here first: https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/ then once you've upgraded do a reset and it should work properly Link to comment Share on other sites More sharing options...
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