Troubleshooting connection to COD servers with ISP

[bbursley]

Hey there. I am trying to troubleshoot my connection (inconsistent hit detection) to the cod servers, and I was trying to figure out the best information to give them to do so. Would providing the constant company ASN be a good way? Or would them having the server IPs to test against be a better route? Obviously theres tons of different IPs or NY, Chicago, Atlanta etc that you could connect to, so what would be the best information I can give them to figure out wtf is going on lol. 

I watch peoples best plays, youtube, and twitch streams and their connection registration looks so smooth! As someone who has invested into a business connection, I would also like to see the same result xD. 

This was their response in relation to me complaining about the hit detection was.... "Firstlight is a premium Internet service provider, and we do have a ton of direct peerings.  Over 75% of our traffic is delivered directly to the source.  Firstlight should be performing very well.  Obviously, it could be related to the host site, overall congestion on the Internet on the way to the host site, etc.  What is the sites that you are testing?  What is the gear that you are using (firewall and are you plugged in opposed to wireless, etc)?"

Any help would be appreciated, I want to give them the best information I can so they can test/troubleshoot effectively. 

Thanks<3

[Netduma Fraser]

In theory all they need is some IPs of the servers you regularly connect to and they should be able to figure out the rest from there.

[bbursley]

4 hours ago, Netduma Fraser said:

In theory all they need is some IPs of the servers you regularly connect to and they should be able to figure out the rest from there.

Got it, I sent them the AS, as well as sever IPs I logged while looking at resource monitor. Any possibility on getting in on the early access firmware for the R3? Someone mentioned I should check with you. I have a backup, so worst case if it was “worse”, or worse it bricks somehow, I can always use the alternative ASUS device  I have. 
 

thanks 

[Netduma Fraser]

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