Administrators Netduma Fraser Posted September 2, 2024 Administrators Share Posted September 2, 2024 Yeah that's the issue, it shouldn't be, that's what I'm trying to figure out. Are you using a VPN? Have you made an Internet Rule to allow all traffic to the device? Link to comment Share on other sites More sharing options...
jame0174 Posted September 2, 2024 Author Share Posted September 2, 2024 no vpn no rules Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 2, 2024 Administrators Share Posted September 2, 2024 Has it ever worked for you and if so when did it stop working, after changing any specific settings? Link to comment Share on other sites More sharing options...
jame0174 Posted September 2, 2024 Author Share Posted September 2, 2024 it has always said unknown for as long as i can remember it . Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 2, 2024 Administrators Share Posted September 2, 2024 1 hour ago, jame0174 said: it has always said unknown for as long as i can remember it . Resync the cloud on the Device Manager and Geo-Filter pages, then reboot the router from the interface, wait 4 minutes then connect and play, does it appear then? If not, do you have any issues with Adblocker, Geo-Filter or Speed Test/Ping Optimizer working? Link to comment Share on other sites More sharing options...
jame0174 Posted September 2, 2024 Author Share Posted September 2, 2024 Still coming up as unknown.after i did as you said. The only problem i have is speed test never reaches what i pay for but if i use an outside test it does. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 2, 2024 Administrators Share Posted September 2, 2024 What game is it you're playing? Does it work with any other games or the same for everything? Link to comment Share on other sites More sharing options...
jame0174 Posted September 2, 2024 Author Share Posted September 2, 2024 cod the same for everything Link to comment Share on other sites More sharing options...
jame0174 Posted September 2, 2024 Author Share Posted September 2, 2024 I always thought unknown was for console gaming. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 2, 2024 Administrators Share Posted September 2, 2024 In some cases maybe, but not even showing on the device view after being added is very odd. They're 100% connected directly to the router, not through another router, AP, switch, extender etc? What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode Link to comment Share on other sites More sharing options...
jame0174 Posted September 2, 2024 Author Share Posted September 2, 2024 netgear cm1100 r3 into that and all devices into the r3. No dmz no bridge mode no vpn Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 2, 2024 Administrators Share Posted September 2, 2024 At this stage I think a factory reset would be best if you could do so from the interface please and check the behavior after that. Link to comment Share on other sites More sharing options...
jame0174 Posted September 2, 2024 Author Share Posted September 2, 2024 I did and it's the same.I factory reset from the back not the interface. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 2, 2024 Administrators Share Posted September 2, 2024 Please do so from the interface instead, timing can be important from the hardware Link to comment Share on other sites More sharing options...
jame0174 Posted September 2, 2024 Author Share Posted September 2, 2024 Is the problem going to hinder anything.will do Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 3, 2024 Administrators Share Posted September 3, 2024 Ah, did you disable DPI in Settings by any chance? Well if it can't detect it then it won't be prioritizing, do you see servers on the Geo-Filter Map with the device added. Link to comment Share on other sites More sharing options...
jame0174 Posted September 15, 2024 Author Share Posted September 15, 2024 No dpi was never touched still getting unknown in smart boost and yes servers show up in games Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 15, 2024 Administrators Share Posted September 15, 2024 Could you try the latest version from Early Access and see if it works then please? Link to comment Share on other sites More sharing options...
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