fds Posted August 20 Share Posted August 20 Hi, I just got the new R3, I had R1 quite a few years ago and it worked as normal, although I didn't find it useful as I used to play PtP. In this case I usually use it playing EAFC24 . It seems pretty evident that EA uses compensation systems whereby trying to find a smooth game most games is becoming a serious headache. If anyone has any advice on optimal Netduma settings, or some other strategy like Vpn, input would be appreciated. I'm just starting to get familiar with the interface and have some initial doubts. 1) Ping optimizer, is it better to use expert (upload/download) or simple? 2) If I usually turn off the router at night, is it necessary to turn on ping optimizer and smartboost or this configuration remains loaded? 3)Do I need to reset to run any new configuration? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 20 Administrators Share Posted August 20 For Ping Optimizer, simple will only do a test for the download, expert will do download & upload so it's up to you what you would like to configure but I'd usually suggest expert. I would necessarily recommend turning off the router that often, it is designed to be always on and low power. However, if you do want to do that I would suggest rebooting from the interface at some point after you've made your changes as it will act as a hard save. You can then turn off if required. No you don't. Link to comment Share on other sites More sharing options...
fds Posted August 20 Author Share Posted August 20 Thanks for the answer, turning off the router is for the front lights (not the led lights) I have only seen the option to turn off the led lights, and the front lights are annoying to sleep with. I have been trying several games and configurations, in general, using steady ping usually works more fluid the game, generally in the server of Spain, where more connects me the game and where I live, although there are still many games that I seem to have data loss, why many movements are not executed, I'm trying to see what is due, especially in many that coincides that is not able to stabilize the pin, in the interface is thinking the whole game and seems not to run correctly. Also I have made the pingplotter test that they recommend and the results are not conclusive, both with ping stablizer as off, generally stays in the ping I usually have 8/10 ms but there is an insistence to give balances up to 20 quite often, including with ping stabilitzer, if you think it is necessary I can upload a photo with the graph, but it is not sustained, I do not know if it is, or not normal to have these jumps. As for the parameters, I have previously read that you recommend using 70% in congestion control, I attach a picture of my current speeds Actually I have 1GB symmetrical with the Digi Spain company, but I have read that my Pppoe connection with the necessary Vlan may not be giving the real speeds. With this data that I attach, what advice can you give me to improve and achieve the purpose of buying R3, At the moment I only get it in some games, others even seem to lose packets. Link to comment Share on other sites More sharing options...
fds Posted August 20 Author Share Posted August 20 18 minutes ago, fds said: Thanks for the answer, turning off the router is for the front lights (not the led lights) I have only seen the option to turn off the led lights, and the front lights are annoying to sleep with. I have been trying several games and configurations, in general, using steady ping usually works more fluid the game, generally in the server of Spain, where more connects me the game and where I live, although there are still many games that I seem to have data loss, why many movements are not executed, I'm trying to see what is due, especially in many that coincides that is not able to stabilize the pin, in the interface is thinking the whole game and seems not to run correctly. Also I have made the pingplotter test that they recommend and the results are not conclusive, both with ping stablizer as off, generally stays in the ping I usually have 8/10 ms but there is an insistence to give balances up to 20 quite often, including with ping stabilitzer, if you think it is necessary I can upload a photo with the graph, but it is not sustained, I do not know if it is, or not normal to have these jumps. As for the parameters, I have previously read that you recommend using 70% in congestion control, I attach a picture of my current speeds Actually I have 1GB symmetrical with the Digi Spain company, but I have read that my Pppoe connection with the necessary Vlan may not be giving the real speeds. With this data that I attach, what advice can you give me to improve and achieve the purpose of buying R3, At the moment I only get it in some games, others even seem to lose packets. I add an entry, I'm getting stuck several requests to fRancia and Brussels servers, without having started any game, but I have seen that it may be due to my options in the geofilter map, as a game has notified me that it could not be updated automatically, I think the server must be of this game, I tried to add it to geofilter but, although it has been updated definitely in PS5, the server continues to make continuous requests, without launching the game. How do I fix this, and how to act for future game updates etc, because it is quite annoying not knowing if these requests can cause problems in your games...Thanks for the attention. Esta imagen es con PS5 apagada! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 20 Administrators Share Posted August 20 The attempts to ping are fine, it won't be causing any issues. I'd recommend you start by upgrading to the latest firmware (I've given you Early Access) https://forum.netduma.com/topic/56602-early-access-firmware-r3-dumaos-40266-geo-filter-20-improvements-and-country-selector/ which you may find beneficial as you can specifically select the countries you want to filter. If you could upload your PingPlotter results that would be great thanks - you don't have to stay with the Ping Optimizer recommended percentages or the 70% we suggest, it would be beneficial to experiment with the percentages to see what works best for your connection. Link to comment Share on other sites More sharing options...
fds Posted August 20 Author Share Posted August 20 Thanks for the attention, ok, tomorrow can download the beta firmware, and upload pictrues of PingPlotter results, think my problems should be on this, not baecause a new firmaware, but thanks for early acces. and, you recommend use the velocity of the test shows or maybe try with the real 1gb?? Link to comment Share on other sites More sharing options...
fds Posted August 21 Author Share Posted August 21 On 8/21/2024 at 1:36 AM, fds said: Thanks for the attention, ok, tomorrow can download the beta firmware, and upload pictrues of PingPlotter results, think my problems should be on this, not baecause a new firmaware, but thanks for early acces. and, you recommend use the velocity of the test shows or maybe try with the real 1gb?? Hy, send a pictures about pingplotter results. this one is only my Pc lan connect and the test run: as i sayed, the ping its normally around 7/10 but present regular high. Link to comment Share on other sites More sharing options...
fds Posted August 21 Author Share Posted August 21 This second its with only test run and the control congestion running with 90-80% it looks really bad, i think its is possible because not any congestion on net, only the test, and control congestion not work eficiently....maybe this is one of my problems, because im playing regular with only the ps5 conected and, maybe when control congestion its on, pherhaps its working in bad direction, acord on the graphic results. What is your opinion, is it better not to use congestion control if I am only going to use ps5 and some video, or can I test with ps5 on and some live stream (which I usually watch) and then look for the best parameters, or is it indifferent and those results should not look like this? I have few notions about it, help is appreciated. Link to comment Share on other sites More sharing options...
Zli Posted August 21 Share Posted August 21 @Netduma FraserI have one question, so I don't want to make a topic for that one thing. Thanks! When I put the router in the ISP DMZ device, should I put the wan Mac address of the router or should I put the wan ip address of the router in the dmz? Link to comment Share on other sites More sharing options...
fds Posted August 21 Author Share Posted August 21 23 hours ago, Netduma Fraser said: The attempts to ping are fine, it won't be causing any issues. I'd recommend you start by upgrading to the latest firmware (I've given you Early Access) https://forum.netduma.com/topic/56602-early-access-firmware-r3-dumaos-40266-geo-filter-20-improvements-and-country-selector/ which you may find beneficial as you can specifically select the countries you want to filter. If you could upload your PingPlotter results that would be great thanks - you don't have to stay with the Ping Optimizer recommended percentages or the 70% we suggest, it would be beneficial to experiment with the percentages to see what works best for your connection. @Netduma FraserTonight has been the most disastrous night in a long time, since I updated the firmware, everything seems to be going wrong. From the ping plotter and bufferbloat tests (all give me invalid parameters and worse than ever) and the last straw is that when playing matches in different games, I get bad connection warnings and the game feels a little jerky, until it ends up disconnecting. I am unable to manage the reasons myself, if there is no option to get support to start detecting and calibrating my network and the subsequent configuration of the router, I will have to return it, I am trying to understand how the functions work, but it all seems to be beyond my understanding. Starting with my speed tests, with my isp and my asus router I always get 900/900, right now I am getting 500/300 and all in the same direction, just a feeling of getting worse. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 22 Administrators Share Posted August 22 Your base connection has instability based on the first PingPlotter screenshot, that's out of the routers control, Congestion Control can't help with that. What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g. XR in its DMZ, modem/bridge mode. Are ALL devices connected to the XR or do you have some still connected to your ISP router? Link to comment Share on other sites More sharing options...
Zli Posted August 22 Share Posted August 22 48 minutes ago, Netduma Fraser said: Your base connection has instability based on the first PingPlotter screenshot, that's out of the routers control, Congestion Control can't help with that. What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g. XR in its DMZ, modem/bridge mode. Are ALL devices connected to the XR or do you have some still connected to your ISP router? @Netduma FraserI have one question, so I don't want to make a topic for that one thing. Thanks! When I put the router in the ISP DMZ device, should I put the wan Mac address of the router or should I put the wan ip address of the router in the dmz? Link to comment Share on other sites More sharing options...
Fuzy Posted August 22 Share Posted August 22 3 minutes ago, Zli said: @Netduma FraserI have one question, so I don't want to make a topic for that one thing. Thanks! When I put the router in the ISP DMZ device, should I put the wan Mac address of the router or should I put the wan ip address of the router in the dmz? You need to reserve a Static IP for the R3 at the ISP router and then put it in the ISP router's DMZ! The MAC address uniquely identifies your device. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 22 Administrators Share Posted August 22 25 minutes ago, Zli said: @Netduma FraserI have one question, so I don't want to make a topic for that one thing. Thanks! When I put the router in the ISP DMZ device, should I put the wan Mac address of the router or should I put the wan ip address of the router in the dmz? Presumably it has the option for you to use either, it doesn't matter which really, it's just the way you're telling the router to identify the device. You can do the above or the MAC address option would be easier as that won't change. Link to comment Share on other sites More sharing options...
fds Posted August 22 Author Share Posted August 22 4 hours ago, Netduma Fraser said: Su conexión base tiene inestabilidad basada en la primera captura de pantalla de PingPlotter, que está fuera del control de routers, Congestion Control no puede ayudar con eso. Cuál es el modelo del módem/router al que se conecta el XR y cómo se ha establecido eso para garantizar todos los flujos de tráfico al XR? Por ejemplo. XR en su modo DMZ, módem/puente. Todos los dispositivos están conectados a la XR o todavía tiene algunos conectados a su router ISP? The connection is made through GPON ONT model: ZXHNF601 (ZTE). The connection method is ppoe with vlan. So there is not much to configure through ont, this passes the fiber directly to the R3, and this is who is in charge of managing the equipment (PS5 and PC). Sounds simple enough, but I'm running into more problems. The instability of the line is something that I am trying to communicate with ISP and see if something can be done to improve, but in this case, this instability must have been managed by my previous neutral router, and it has always worked fine in terms of robustness and stability of the management of the line and the rest of the equipment. It is true that if I bought Netduma R3, it is because I believe that it can give a necessary leap of quality in terms of communication with game servers, it is a fact. But what I'm finding today is that, on the one hand some games the R3 shows that it can help in this direction, but for a mere mirage, and not only that, but in my case (especially last night) gave me constant connection errors, and only fixed with factory reset and reconfigure. Today I got home and the same thing, no connection on PC and PS5, and turn off and on again, and everything works fine. I think that if you invest in something, it is normal that if it can help you do it (even if it can not be magic. But at least it should be stable most of the time. I understand that there is a constant work to improve, and this is to be appreciated. But it is not sustainable if, instead of helping, it does it in exchange for duplicating problems. This is how I feel right now. That said, anything I can do, guides, configuration tips that you can give me from the service you provide here, I am willing to get involved, I look forward to your help, thank you. Link to comment Share on other sites More sharing options...
Zli Posted August 22 Share Posted August 22 4 hours ago, Fuzy said: You need to reserve a Static IP for the R3 at the ISP router and then put it in the ISP router's DMZ! The MAC address uniquely identifies your device. I had the MAC address of R3 in the DMZ from my ISP device. So I was wrong a lot? However, must the IP WAN address of R3 and not the LAN MAC Address of R3? Isn't it the same? Thanks Link to comment Share on other sites More sharing options...
Zli Posted August 22 Share Posted August 22 4 hours ago, Netduma Fraser said: Presumably it has the option for you to use either, it doesn't matter which really, it's just the way you're telling the router to identify the device. You can do the above or the MAC address option would be easier as that won't change. What is the difference when the Lan Mac address is in the DMZ and when the Wan IP Address is in the DMZ from the ISP? Thanks Link to comment Share on other sites More sharing options...
fds Posted August 22 Author Share Posted August 22 1 hour ago, fds said: The connection is made through GPON ONT model: ZXHNF601 (ZTE). The connection method is ppoe with vlan. So there is not much to configure through ont, this passes the fiber directly to the R3, and this is who is in charge of managing the equipment (PS5 and PC). Sounds simple enough, but I'm running into more problems. The instability of the line is something that I am trying to communicate with ISP and see if something can be done to improve, but in this case, this instability must have been managed by my previous neutral router, and it has always worked fine in terms of robustness and stability of the management of the line and the rest of the equipment. It is true that if I bought Netduma R3, it is because I believe that it can give a necessary leap of quality in terms of communication with game servers, it is a fact. But what I'm finding today is that, on the one hand some games the R3 shows that it can help in this direction, but for a mere mirage, and not only that, but in my case (especially last night) gave me constant connection errors, and only fixed with factory reset and reconfigure. Today I got home and the same thing, no connection on PC and PS5, and turn off and on again, and everything works fine. I think that if you invest in something, it is normal that if it can help you do it (even if it can not be magic. But at least it should be stable most of the time. I understand that there is a constant work to improve, and this is to be appreciated. But it is not sustainable if, instead of helping, it does it in exchange for duplicating problems. This is how I feel right now. That said, anything I can do, guides, configuration tips that you can give me from the service you provide here, I am willing to get involved, I look forward to your help, thank you. This night is being the same, earlier in the morning, after factory reset I played 2,3 matches and you can notice that R3 is acting on the fluidity of the game, normally stable and you can win some ms that are vital to make the difference, after work I had no internet connection, I had to turn off and on, I've been with friends in ps5 lobby and the result of my matches is again painful, players out of position, nonsense movements and very heavy and jerky game. A very unsatisfactory experience, much worse than with the previous ruoter, while I'm writing this internet continues to fail and the translation is not transmitted. While I am still waiting for advice on how to change this, I will keep looking for where the problem may be. I have the impression (it may not be so) that R3 is not very well prepared to handle connections through VLAn. Most of the suarios that report good and stable results and performance, have different ways of connecting to R3 than this one, tomorrow I will put my antiruo equipment and observe what happens, both in PingPlotter tests, as in the performance in the matches. Link to comment Share on other sites More sharing options...
Zli Posted August 22 Share Posted August 22 5 hours ago, Netduma Fraser said: Presumably it has the option for you to use either, it doesn't matter which really, it's just the way you're telling the router to identify the device. You can do the above or the MAC address option would be easier as that won't change. Thank you very much! Link to comment Share on other sites More sharing options...
Zli Posted August 22 Share Posted August 22 5 hours ago, Fuzy said: You need to reserve a Static IP for the R3 at the ISP router and then put it in the ISP router's DMZ! The MAC address uniquely identifies your device. Tnx ®️ Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 22 Administrators Share Posted August 22 50 minutes ago, fds said: This night is being the same, earlier in the morning, after factory reset I played 2,3 matches and you can notice that R3 is acting on the fluidity of the game, normally stable and you can win some ms that are vital to make the difference, after work I had no internet connection, I had to turn off and on, I've been with friends in ps5 lobby and the result of my matches is again painful, players out of position, nonsense movements and very heavy and jerky game. A very unsatisfactory experience, much worse than with the previous ruoter, while I'm writing this internet continues to fail and the translation is not transmitted. While I am still waiting for advice on how to change this, I will keep looking for where the problem may be. I have the impression (it may not be so) that R3 is not very well prepared to handle connections through VLAn. Most of the suarios that report good and stable results and performance, have different ways of connecting to R3 than this one, tomorrow I will put my antiruo equipment and observe what happens, both in PingPlotter tests, as in the performance in the matches. It's possible it could be VLAN though that should work fine, to test your theory do you have another router you can use to handle that, connect the R3 to it and put it in the DMZ and see if performance is better? Link to comment Share on other sites More sharing options...
fds Posted August 23 Author Share Posted August 23 6 hours ago, Netduma Fraser said: It's possible it could be VLAN though that should work fine, to test your theory do you have another router you can use to handle that, connect the R3 to it and put it in the DMZ and see if performance is better? I will do this in the next few days, and I will also run the same tests with my previous equipment, to get more details of the situation. What is not clear to me is what connection diagram I have to make in this case: Dlink connected to ONT by Wan port - R3 with LAN cable to any LAN port of Dlink and DMZ to the IP of R3? And which connection method in R3, FIXED IP OR DHCP? Link to comment Share on other sites More sharing options...
fds Posted August 23 Author Share Posted August 23 4 hours ago, fds said: I will do this in the next few days, and I will also run the same tests with my previous equipment, to get more details of the situation. What is not clear to me is what connection diagram I have to make in this case: Dlink connected to ONT by Wan port - R3 with LAN cable to any LAN port of Dlink and DMZ to the IP of R3? And which connection method in R3, FIXED IP OR DHCP? At the moment, this is the Pinplotter image with my old router, nothing to do with the previous one with R3 managing the connection through VLAN, this already shows something, and is something that should be improved in the future, because if it is the case in the next configurations that I make with R3 connected to the first router, having both devices is a bit annoying in terms of space, plus R3 is sold as able to manage well the connection with ppooe + vlan, but my experience tells me that this is not so. Since min 1 the management of my previous router (it is a solid device in these terms) is much more suitable for ip work through vlan and network management in these conditions. I hope to be able to connect R3 with it and to be able to take advantage of the software value of netduma in viedojuegos data environment, where, in few occasions (for the moment) I have been able to see that it stands out. I will continue uploading updates or doubts (if I am not able to connect). Link to comment Share on other sites More sharing options...
fds Posted August 23 Author Share Posted August 23 This my real velocity an ping ( ping its the same R3 shows, but the velocity can get its to less Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 23 Administrators Share Posted August 23 Right okay that's interesting, thanks, keep us posted on your progress Link to comment Share on other sites More sharing options...
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