XR1000 not working after update

[Eyezicks]

Xr1000 can't get any setting to work that have to do with ping and network speed or geofilter and is the model name supposed to be an R2 after update none of the setting in setting menu will load I have rebooted many times and factory reset as well. Makes no difference still same thing

[DARKNESS]

@Eyezicks Use the browser instead of the app as it not optimal at the moment till it get's updated as there are some issues with compatibility. 

[Eyezicks]

Still have same issue in chrome or safari browser

[Eyezicks]

And speed test always has Nan for speed geo filter don't load rapp or heatmap and connection benchmark don't work

[Netduma Fraser]

What firmware update are you on currently? What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g. XR in its DMZ, modem/bridge mode

[Eyezicks]

Firmware 10074 everything is set up as it has always been it use to work fine Im getting less and less features to work with every update its been getting worse.

[Netduma Fraser]

Go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, wait 4 minutes before accessing and see if it works then please.

[Albeno]

hey im getting the same thing. i did what you said and still doesnt work. AFter running a speed test or connection brenchmark my speed is saying NaN. Everything loads just not giving speed

[Albeno]

[Netduma Fraser]

Just change the speeds manually for the moment, I believe the hardcoded server used for the test isn't currently working

[Albeno]

okay so its nothing wrong on my end correct? Its something wrong with the hardcoded server used for the test and eventually this will start working again when server is fixed? just making sure im following you

[Netduma Fraser]

46 minutes ago, Albeno said:

okay so its nothing wrong on my end correct? Its something wrong with the hardcoded server used for the test and eventually this will start working again when server is fixed? just making sure im following you

Yep you got it!

[Eyezicks]

Go back to 1.0.0.52 and its working

[Netduma Fraser]

I wouldn't recommend staying on such an old firmware, you'll be missing out on security updates

[Albeno]

so far everything is running smooth. It was easy to setup. i got the eeros connected to netduma in bridge mode. is it normal to get this message when running ping optimizer

 

[Netduma Fraser]

That's great to hear! What message? I'm not seeing anything