R3 no internet connectivity

[Nobody]

Hello. 
 

I’m in the USA, just got my R3 and connected it, no internet connection. It’s connected correctly. When I reconnect my nighthawk router internet works, no luck with the R3. 

[Nobody]

I’ve rebooted my R3, I’ve rebooted my modem, I’ve tried different order of rebooting modem and R3, nothing helps. 

[Nobody]

My modem is netgear 3.1 docss 

[Nobody]

I figured it out, sorry for the bother.  

[Netduma Fraser]

9 hours ago, Nobody said:

I figured it out, sorry for the bother.  

Glad to hear you were able to get it sorted, was it the Setup Wizard you needed to complete?

[Nobody]

Hello! Yes it was the set up wizard, I did not know about the set up wizard, I kept keyword searching my issue and found where you said you have to use the set up wizard. I then found your full set up guide video on youtube, I downloaded the app to my iPhone 10/X but the soft button to advance from “you have internet connection” would not work, luckily my IPad worked. It’s easy, I just didn’t know about the set up wizard.  I even played some COD DMZ late last night on my antiquated PC. The R3 is badass!!!! 
thank you,

Bryan. 

[Netduma Fraser]

That's great to hear, I'll pass it along to the team to try and make it more obvious somehow.

[Nobody]

I’m a techy guy but I’d say it’s a little my fault and that there were no instructions included that mentioned downloading the app and set up wizard. I’m smarter now.