rjaaayyy Posted July 12, 2024 Share Posted July 12, 2024 I have the installation stopped on my Xbox when I’m trying to install games or update games. I have done all troubleshooting steps on the Xbox. I even got a new Xbox. Problem still persists. I believe it’s my networking, because it installed just fine elsewhere. Any idea whats stopping them? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 12, 2024 Administrators Share Posted July 12, 2024 So what happens exactly, it just pauses the install/download? Can you start it again and keep doing that until completion? Do you get an error message when it happens? What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode Link to comment Share on other sites More sharing options...
rjaaayyy Posted July 14, 2024 Author Share Posted July 14, 2024 Yes the installation stops and when I resume it just stops again. It isn’t consistent at where it stops, and it’s more than 1 game. It’s been in bridge mode to a Shaw modem xb6 I believe. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 14, 2024 Administrators Share Posted July 14, 2024 What XR router are you using exactly and what firmware version is it on? If you disable QoS fully from the Congestion Control menu does the issue happen again? Link to comment Share on other sites More sharing options...
rjaaayyy Posted July 14, 2024 Author Share Posted July 14, 2024 I am on xr500, V2.3.3.134 It still stopped on several games after disabling qos. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 15, 2024 Administrators Share Posted July 15, 2024 Have you got the Xbox added to the Geo-Filter when this happens? If so remove it and check again. Otherwise switch NAT to Open in WAN Settings and see if that helps please. Link to comment Share on other sites More sharing options...
rjaaayyy Posted July 16, 2024 Author Share Posted July 16, 2024 Xbox was not added to geo filter, it still didn’t work. The nat filtering was already on open. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 16, 2024 Administrators Share Posted July 16, 2024 Could you upgrade to the beta and see if it still occurs on that version please? https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/ Link to comment Share on other sites More sharing options...
rjaaayyy Posted July 24, 2024 Author Share Posted July 24, 2024 so far this has worked! Thank you 🙏 much appreciated Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 25, 2024 Administrators Share Posted July 25, 2024 Great to hear that, thanks for the update! Link to comment Share on other sites More sharing options...
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