l2eactionz Posted June 22, 2024 Share Posted June 22, 2024 Smartboost doesn't keep gaming traffic prioritised just come on and off when it wants xdefiant Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 22, 2024 Administrators Share Posted June 22, 2024 Is it staying on when you're actually playing and off during the lobby for example? If so that would be expected Link to comment Share on other sites More sharing options...
l2eactionz Posted June 23, 2024 Author Share Posted June 23, 2024 On 6/22/2024 at 7:23 PM, Netduma Fraser said: Is it staying on when you're actually playing and off during the lobby for example? If so that would be expected Expand No it's on and off throughout a 10 plus minute match completely random. I'm sitting right beside the router and can see the lights change so I booted up the app and yeah it's completely random on and off. I've factory reset and everything Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 23, 2024 Administrators Share Posted June 23, 2024 Does it follow any particular pattern such as off when you've died or when there is not much going on gameplay wise etc? Link to comment Share on other sites More sharing options...
auProspector Posted July 3, 2024 Share Posted July 3, 2024 I'm noticing the same. No matter what SmartBOOST setting variation I use -- if someone is downloading a big file, like a steam download or console game update, etc -- my in-game ping (Rocket League via desktop/steam for example) will make the game unplayable. Even browsing/streaming can get really bad. How can I make it so large downloads/updates doesn't hog too much bandwidth? I have tried the Ping Optimizer, and while it says it's made big improvements -- in effect it doesn't seem to make any difference. Also I noticed when I'm playing in-game on Rocket League it doesn't show up on Network Activity under gaming. digital_steve 1 Link to comment Share on other sites More sharing options...
Monsta Posted July 4, 2024 Share Posted July 4, 2024 On 6/23/2024 at 10:00 AM, l2eactionz said: No it's on and off throughout a 10 plus minute match completely random. I'm sitting right beside the router and can see the lights change so I booted up the app and yeah it's completely random on and off. I've factory reset and everything Expand Is your ps5 been seen as a PlayStation by the router? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 5, 2024 Administrators Share Posted July 5, 2024 On 7/3/2024 at 11:04 AM, auProspector said: I'm noticing the same. No matter what SmartBOOST setting variation I use -- if someone is downloading a big file, like a steam download or console game update, etc -- my in-game ping (Rocket League via desktop/steam for example) will make the game unplayable. Even browsing/streaming can get really bad. How can I make it so large downloads/updates doesn't hog too much bandwidth? I have tried the Ping Optimizer, and while it says it's made big improvements -- in effect it doesn't seem to make any difference. Also I noticed when I'm playing in-game on Rocket League it doesn't show up on Network Activity under gaming. Expand How is Congestion Control set in Ping Optimizer > Advanced? Link to comment Share on other sites More sharing options...
Movement Posted July 5, 2024 Share Posted July 5, 2024 On 7/5/2024 at 3:16 PM, Netduma Fraser said: How is Congestion Control set in Ping Optimizer > Advanced? Expand Hello I sent you private message about my case having you ready Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 5, 2024 Administrators Share Posted July 5, 2024 On 7/5/2024 at 3:30 PM, Movement said: Hello I sent you private message about my case having you ready Expand For support it's always best to make a topic as I'll always respond, I get a lot of private messages I can't respond to. I'll reply to your topic Link to comment Share on other sites More sharing options...
Movement Posted July 5, 2024 Share Posted July 5, 2024 On 7/5/2024 at 4:30 PM, Netduma Fraser said: For support it's always best to make a topic as I'll always respond, I get a lot of private messages I can't respond to. I'll reply to your topic Expand Private Message which I’ve send you previously I will add to my topic. I’ve already created topic on the same day I have send you private message which is called In my case, the problems that I experience with router and now I will be adding contents of that message as you are unable to read it via private messages Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Jake-Scouser Posted July 28, 2024 Share Posted July 28, 2024 My R3 will not pick up gaming traffic at why is this? I had no problems at all with R2... I have nearly lost all patience with this router I'm seriously close to sending pics of an R3 smashed to pieces if I don't get any help I gifted my R2 to a friend abroad because I believed in NetDuma's products... majorly disappointed with my R3 Pre Order I'll be more patient with my money next time Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 28, 2024 Administrators Share Posted July 28, 2024 On 7/28/2024 at 9:46 PM, Jake-Scouser said: My R3 will not pick up gaming traffic at why is this? I had no problems at all with R2... I have nearly lost all patience with this router I'm seriously close to sending pics of an R3 smashed to pieces if I don't get any help I gifted my R2 to a friend abroad because I believed in NetDuma's products... majorly disappointed with my R3 Pre Order I'll be more patient with my money next time Expand What game/device are you playing on at the time of that screenshot? Do you see gaming appearing on the graph when playing? If so it is prioritizing just not showing on the list that it's being detected. Link to comment Share on other sites More sharing options...
Monsta Posted July 28, 2024 Share Posted July 28, 2024 Are you checking this whilst in a game? Link to comment Share on other sites More sharing options...
Jake-Scouser Posted July 28, 2024 Share Posted July 28, 2024 Link to comment Share on other sites More sharing options...
Jake-Scouser Posted July 28, 2024 Share Posted July 28, 2024 I have a gaming router that doesn't recognise gaming? 🤔 Link to comment Share on other sites More sharing options...
Jake-Scouser Posted July 28, 2024 Share Posted July 28, 2024 Port Forwarding & UPnP don't work either 👍 Link to comment Share on other sites More sharing options...
Jake-Scouser Posted July 28, 2024 Share Posted July 28, 2024 Link to comment Share on other sites More sharing options...
Jake-Scouser Posted July 28, 2024 Share Posted July 28, 2024 And now my NAT is failing Link to comment Share on other sites More sharing options...
Jake-Scouser Posted July 28, 2024 Share Posted July 28, 2024 Is it possible to get a replacement R3 please fully updated and tested by yous? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 29, 2024 Administrators Share Posted July 29, 2024 If you could answer the questions then we can figure out what the issues may be, you'd need to email netduma@netduma.com regarding that to see if you're eligible for a return. Link to comment Share on other sites More sharing options...
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