EduardoZ Posted April 17 Share Posted April 17 On April 16th, I've placed an order for a Netduma R3, but I never received an order confirmation via email (Yes, I've checked my spam folder but nothing there). I have also reached out to [email protected] to confirm the order details, but I haven't heard back from anyone. My order number is 46539. Link to comment Share on other sites More sharing options...
Hartsgrove Posted April 17 Share Posted April 17 hello Fraser, is there anyway you can find out what’s going on with my order? I took a screenshot of the order number. Thank God I did that because I got no order confirmation email. I checked my spam folder my inbox my deleted everything there’s nothing nowhere from net Duma. I tried contacting you guys via email. I had zero luck getting a response. I tried your messaging system. I had zero luck getting a response. I just wanna know where my order is that was paid in full. I also tried ordering it early enough because it said it would ship within one to two business days I live in New Jersey so I was expecting to receive this by Friday but I can’t even get a contact from Net Duma to respond to me is kind of concerning, especially when you deducted the money out of my bank. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 18 Administrators Share Posted April 18 Hello, I have responded to both yours emails today but we do have your order and it has been shipped you should have received a tracking email now. Link to comment Share on other sites More sharing options...
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