Network Rules not saving

[Deb]

All of a sudden my network rules are not saving.  I can add some new rules and log in 2 days later and all the rules have disappeared.  This has never happened before.  Any ideas why?

[Netduma Fraser]

Hello, welcome to the forum!

Does it appear as though the rules are still active even though you can't see them?

[Deb]

No, they’re not active. I also just close the web browser when I exit as I couldn’t find a log out option. I’m not sure if this is part of the problem.

[Netduma Fraser]

Are you unplugging the modem at all by any chance?

[Deb]

No, I haven't touched the modem.

[Netduma Fraser]

What web browser/device are you using to make the rules? If you use another browser/device does it save for longer?

[Deb]

I was using Google Chrome but I just tried Internet Explorer and it does the same thing.  The settings are only saving for 1 day.

[Netduma Fraser]

What rules are you making specifically?

[Deb]

Blocking access to a PlayStation and iPhone at certain times of the day. It’s really weird because it worked perfectly in the past

[Netduma Fraser]

Ah okay interesting, give both devices a static/reserved IP address, make sure the device name is the one you have reserved then add the rules, do they persist after the two days?

[Deb]

How do I give them a static/reserved IP address? I‘m not an IT guru.

[Netduma Fraser]

I think you'll need to do that from the main Telstra interface, likely in LAN or DHCP settings. Check what IP the device has at that time and just use that same IP for static/reserved. This should help you do that: https://www.purevpn.com/blog/how-to-set-up-a-static-ip-address-with-telstra/#Setting_up_your_static_IP_address_with_Telstra