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Unable to access some sites after factory reset on XR500


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Hi,

Since factory resetting the XR500 I can no longer access the BBC Sport or news website.  
If I enter the url or search on google and click the results link I get the same error. ERR_CONNECTION_CLOSED

If I connect to the main talk talk router I can access BBC and if I connect to a VPN on the same pc the XR500 is connected to it works. 
Oddly if I connect the VPN navigate to BBC and let the page load, I can disconnect the VPN and browse as normally. 

I've tried the default where I get the DNS from the main router and I've tried manually adding a few. Such as 8.8.8.8 and 1.1.1.1 

It's a strange bug as it only affects a some sites.  

Ad Blocker is not enabled 

Any thoughts?  

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  • 2 months later...

Hi Fraser,

that workaround solved it, is there a permanent fix so that I don't have to toggle Qos on and off 

 

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What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g. XR in its DMZ, modem/bridge mode

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Its a talk talk standard router. 

I've the XR in the DMZ, haven't put it in bridge mode not sure if that's an option. (will check later) 

It is only a few sites that don't load such as the bbc.co.uk

Traceroutes and nslookups are the same 

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