Adblocker not working across all devices(XR500)

[ggkthx]

As per the topic, adblocker doesn't seem to work across all devices. I've been monitoring the stats for the past week and notice that zero ads and trackers are blocked for 2 of my devices.

QoS and DPI are enabled and i'm using the default lists. Adblocking works just fine on all my other devices(verified this by going to ad-heavy sites. E.g. youtube, instagram, twitter etc.).

I've resetted the router to defaults three times and it's been consistent in not being able to block on an iphone(no adblock or vpn profiles installed) and a stock windows laptop(no adblock in browser).

Any suggestions?

[Netduma Fraser]

Are they both connected via WiFi? If so, disable Private/Random Network/Hardware addresses on both devices and see if it works properly then

[ggkthx]

No luck with that. Also, those 2 devices don't show up in my Device Manager now even though they're connected.

[Netduma Fraser]

Check the IP on the devices themselves then check the Device Manager and try to find the devices with the same IPs and re-name them. It's likely due to the options I mentioned above that they're appearing with different names

[ggkthx]

Yup, that's been fixed.

Any other suggestions to fix adblocker not working?

[Netduma Fraser]

Okay so that was an issue then? Now you know the correct names for them to they appear to be blocking on Adblocker?

[ggkthx]

the name change was not an issue.

adblocker not blocking on a couple of my devices is the original issue and still the issue.

disabling private wifi address on iPhone did nothing

[ggkthx]

On 3/6/2024 at 12:20 AM, ggkthx said:

No luck with that. Also, those 2 devices don't show up in my Device Manager now even though they're connected.

What I meant by connected is that they finally show up in device manager and not to the adnlocker. So this didn’t solve the issue

[Netduma Fraser]

Have you made any specific settings for these devices on the router? 

[ggkthx]

No

[Netduma Fraser]

Does Network Monitor show any traffic for the devices if you go on YouTube for example?

[ggkthx]

Yes, everything works fine except for adblocking on a couple of devices.

[Netduma Fraser]

Have you set a different DNS on the devices themselves?

[ggkthx]

no. all defaults. no custom lists either.

[Netduma Fraser]

Could you disable IPv6 in LAN & WAN Settings and see if it works then please?

[ggkthx]

 

i don't see any ipv6 settings in the LAN/WAN pages.

 

unless you're referring to this? then again, it's never been enabled.

[Netduma Fraser]

Sorry that was for a different router, you can ignore that:

On both devices disable "Limit IP Address Tracking" and see if that helps. Also are they using the Apple private relay?

[ggkthx]

disabled that on both devices but still doesnt work.

btw, i've got it enabled on one of my devices which is an iphone but adblocker seems to work regardless.

[Netduma Fraser]

Really bizarre, are either devices on a really old software version or the opposite, on a new preview version?

[ggkthx]

yeah i'm just as puzzled why it wouldnt just work on those devices.

they're pretty new - it's an iphone 14 pro max and macbook released in the last 5 years.

[Netduma Fraser]

I know that Safari has a built in Adblocker now so perhaps that's doing it instead? If you use another web browser on them does it then work?